Configuring organizations

Configuring organizations

Organizations determine:

• Region where the cloud service for this site is hosted.

• Inventory of the cameras that are deployed into sites.

• User permissions within that organization.

One user can belong to multiple organizations. can hold multiple sites.

Adding an organization

1. Go to Organization > Add.

2. In the Organization Name field, enter a unique name.

3. From the Region dropdown list, select either:

   • Global
   • United States
   • Canada
   • Europe.

   Region should be selected carefully. The region cannot be changed after the organization has been created.It determines the location of the datacenter that hosts cloud services for the organization.

4. Click Save.

   Your organization is now listed in the Organization dropdown list.

Renaming an organization

1. From the Organization dropdown list, select the organization you want to rename .

2. Go to Organization > Rename.

3. Enter a New Organization Name, and then click Save.

Claiming cameras

If you are the owner of an organization, and if FortiCamera devices are registered to your FortiCare account, you can assign the cameras to the organization. Claiming cameras into an organization's inventory makes them available for other users in the organization who do not own the camera.

See also Registering FortiCamera devices in FortiCare.

1. If required, change the Video encryption setting for the organization.

   Video encryption settings cannot be changed after the organization claims cameras.

2. From the Organization dropdown list, select the organization that will claim the registered cameras.

3. Go to Organization > Claim Cameras.

   The Claim Cameras screen appears, showing a list of all cameras registered to your FortiCare account.

   If you do not see your registered cameras, click Refresh.

   

   Cameras can only be claimed if they are not already claimed by another organization. The Status column indicates whether the camera is visible to the portal. This can help you to find the cameras that are new.

4. Select the checkboxes of the cameras that you want to claim.

5. At the bottom of the list, select which Organization and optionally which Site to assign the cameras to, and then click Claim Camera.

Organizing the inventory

If cameras have been claimed by your organization, you can group them according to site. Only those cameras that have been registered to your FortiCare account, and have been claimed by an organization, appear in the organization's inventory.

1. From the Organization dropdown list, select the organization whose inventory you want to manage.

2. Go to Organization > Inventory.

   Alternatively, if you are on the Claim Cameras screen, click Inventory.

   The Inventory screen appears. It displays a list of all cameras claimed by the organization, and which sites the cameras belong to (if any).

3. Select the checkboxes of cameras that you want to add to the site.

4. At the bottom of the list, select which Site to assign the cameras to, and then click Add Camera.

   You can also remove cameras from a site and reassign them to a new site.

Organization settings

You can view general organization settings, and edit some of them such as your organization's users (see Configuring user and administrator accounts). The Region, however, cannot be changed.

To change video encryption

1. Go to Organization > Settings.

2. Click the General tab.

3. If you have not yet claimed any cameras, then you can enable or disable Video encryption.

   This only affects encryption at rest (files stored on disk). It does not change encryption in transport (video streams over the Internet), which are always encrypted.