Introduction

To assist and offload busy IT teams, Fortinet offers FortiClient Managed Services to streamline the configuration, deployment, and monitoring of FortiClient agents. Services included with this offering include:

Service	Description
Initial FortiClient Cloud provisioning	The managed services team works with customers to set up and configure their FortiClient Cloud environment for the following capabilities: Endpoint groups setup Zero trust network access (ZTNA) VPN Endpoint security Vulnerability management Security profiles and policies configuration Endpoint posture check rules Custom FortiClient installer creation and ongoing installer updates
Endpoint onboarding	The Managed Services team creates custom FortiClient installers for customer-specific use cases, sends invitation emails to users, and onboards them for FortiClient Cloud management and provisioning.
Fortinet Security Fabric setup and integration	The Managed Services team integrates FortiClient Cloud with the Security Fabric to support use cases such as ZTNA, incident response, and automation.
Endpoint security alerts	The Managed Services team monitors customer endpoints to identify high-risk endpoints and alert the customer of endpoints with critical and high vulnerabilities that would be easy targets for cyber attacks. The Managed Services team detects, reports, and guides customers to remediate those vulnerable endpoints.

FortiClient Managed Services sends regular endpoint security overview and vulnerability summary reports.

The following lists all features that FortiClient Managed Services includes:

• Zero Trust Agent
  • ZTNA (also requires a FortiGate)
  • Central management
  • Central logging and reporting
  • SSL VPN with multifactor authentication (MFA)
  • IPsec VPN with MFA
  • Single sign on mobility agent
• IT hygiene
  • Vulnerability agent and remediation
  • FortiGuard Web Filter
  • Software Inventory
  • USB device control
• Endpoint security
  • FortiSandbox (on-premise or platform-as-a-service)
  • FortiClient Cloud Sandbox
  • Artificial intelligence-powered next-generation antivirus
  • Automated endpoint quarantine
  • Ransomware protection
• Managed FortiClient service
  • Endpoint onboarding
  • Initial provisioning
  • Security Fabric setup and integration
  • Vulnerability monitoring
  • Endpoint security monitoring
• 24x7 support

For information about multitenancy with FortiCloud Organizations and Identity & Access Management, see Organization Portal.