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How FortiClient Telemetry connects to IP addresses

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How FortiClient Telemetry connects to IP addresses

FortiClient uses the following methods in the following order to locate FortiGate or EMS for Telemetry connection:

  1. Manually entering the gateway IP address, which means that the endpoint user enters the gateway IP address of FortiGate or EMS into FortiClient.
  2. Telemetry gateway list

    FortiClient Telemetry searches for IP addresses in its subnet in the Telemetry gateway list. It connects to the FortiGate in the list that is also in the same subnet as the host system.

    If FortiClient cannot find any FortiGates in its subnet, it will attempt to connect to the first reachable FortiGate in the list, starting from the top. FortiClient maintains the list order as configured in the Telemetry gateway list.

  3. Default gateway IP address

    The default gateway IP address is specified on the FortiClient endpoint and used to automatically connect to FortiGate. This method does not support connection to EMS.

    FortiClient obtains the default gateway IP address from the endpoint's OS. The endpoint's default gateway IP address should be the IP address for the FortiGate interface with Telemetry enabled.

  4. VPN
  5. Remembered Telemetry gateway list

    You can configure FortiClient to remember gateway IP addresses when you connect Telemetry to FortiGate or EMS. Later FortiClient can use the remembered IP addresses to automatically connect Telemetry to FortiGate or EMS.

FortiClient uses the same process to connect Telemetry to FortiGate or EMS after the FortiClient endpoint reboots, rejoins the network, or encounters a network change.

How FortiClient Telemetry connects to IP addresses

FortiClient uses the following methods in the following order to locate FortiGate or EMS for Telemetry connection:

  1. Manually entering the gateway IP address, which means that the endpoint user enters the gateway IP address of FortiGate or EMS into FortiClient.
  2. Telemetry gateway list

    FortiClient Telemetry searches for IP addresses in its subnet in the Telemetry gateway list. It connects to the FortiGate in the list that is also in the same subnet as the host system.

    If FortiClient cannot find any FortiGates in its subnet, it will attempt to connect to the first reachable FortiGate in the list, starting from the top. FortiClient maintains the list order as configured in the Telemetry gateway list.

  3. Default gateway IP address

    The default gateway IP address is specified on the FortiClient endpoint and used to automatically connect to FortiGate. This method does not support connection to EMS.

    FortiClient obtains the default gateway IP address from the endpoint's OS. The endpoint's default gateway IP address should be the IP address for the FortiGate interface with Telemetry enabled.

  4. VPN
  5. Remembered Telemetry gateway list

    You can configure FortiClient to remember gateway IP addresses when you connect Telemetry to FortiGate or EMS. Later FortiClient can use the remembered IP addresses to automatically connect Telemetry to FortiGate or EMS.

FortiClient uses the same process to connect Telemetry to FortiGate or EMS after the FortiClient endpoint reboots, rejoins the network, or encounters a network change.