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Known Issues

Known Issues

The following issues have been identified in FortiClient (Windows) 6.0.0. For inquiries about a particular bug or to report a bug, please contact Customer Service & Support.

Endpoint Control

Bug ID Description
456917 Application Firewall became disabled when FortiClient was only monitored by EMS.
488095 EMS failed to update quarantined files for dual registered endpoint.
489256 Compliance with third party AV does not work properly .

Malware Protection

Bug ID Description
480516 FortiClient AV ignoring exclusion list when AV scan is triggered by Windows scheduled task.
481003 FortiClient causing longer logon time to terminal server (Citrix) for first user.
483523 Black screen for a few minutes after login/logoff.

483806

User could still copy files on USB drive around with Sandbox enabled.

491199

FortiClient Sandbox right-click scan does not quarantine or block malicious file.

GUI

Bug ID Description
472134 Some inconvenience with current per user password design for both SSL and IPsec.
475675 FortiClient dashboard reported wrong Sandbox status.
485558 Fix Now button shall be grayed out when there is no vulnerability.
485894 Differentiate stats message box and link for Sandbox.
489159 If setting locked, clear button on notification page should be hidden.

489163

FortiTray cannot display VPN connection if "permission denied" box popup.

489228

FortiTray still showed to allow to connect other VPN tunnels when FortiClient was connecting one VPN.

489596

Windows should be minimized when VPN is up.

490222

Save Password should be selected if Always Up is selected.

490950

FortiClient always auto switch to corporate VPN when user tried to connect local configured VPN.

491270

Save Password, Auto Connect, Always Up do not show until refreshing the GUI after VPN is down.

491303

Password cannot be saved for auto-connect if there are multiple users.

491735

Expand All button has no effect.

491737

Manual scan shows scheduled scan is running.

491788

Redundant SSL VPN failed to connect will display IPsec error.

491842

For scheduled scans, default scan type should be full.

492210

Toggling Block malicious websites subcategory will not save the configuration.

492397

Connecting VPN from FortiTray should not list certificate.

492444

Right-click Scan with FortiClient AntiVirus window does not show progress dialog box.

Application Firewall

Bug ID Description
450225 FortiClient blocking DNS when Application Firewall enabled.
477771 Add option to not block "unrated" if FortiGuard cannot be contacted.
482729 FortiClient blocking VM Horizon client as P2P/BitTorrent.

482920

Application Firewall blocking IPsec VPN DF set response.

Remote Access

Bug ID Description
450245 Need to add a switch for the number of auto-connect retries.
467095 Wifi adapter failing to obtain an IP address after installing FortiClient.
475744 IPsec VPN keep running does not reconnect across network changes.
479236 FortiClient has issue with two factor authentication using Yubikey as 2FA for IPsec and SSL VPN.
480690 Default route is missing in FortiClient IPsec VPN.
486362 FortiClient disables Windows IKE and AuthIP IPsec Keying modules when connecting the VPN which effects MS direct access.
489066 SSL VPN password is being sent in reverse order when FortiClient (Windows) console run as non-administrator.

490855

Shows incorrect VPN profile when connect from FortiTray.

491407

IPsec VPN (with certificate) auto-connect when off-net not working if system did not restart between state change.

499465

SSL VPN custom host check for registry keys keeps failing on FortiClient 6.0.

Other

Bug ID Description
476815 FortiClient reported remote server error when user selected LinkedIn service.
483945 Allow user to specify username on FortiClient console.

486330

Software Inventory - default Windows 10 programs not shown on EMS list.

Known Issues

The following issues have been identified in FortiClient (Windows) 6.0.0. For inquiries about a particular bug or to report a bug, please contact Customer Service & Support.

Endpoint Control

Bug ID Description
456917 Application Firewall became disabled when FortiClient was only monitored by EMS.
488095 EMS failed to update quarantined files for dual registered endpoint.
489256 Compliance with third party AV does not work properly .

Malware Protection

Bug ID Description
480516 FortiClient AV ignoring exclusion list when AV scan is triggered by Windows scheduled task.
481003 FortiClient causing longer logon time to terminal server (Citrix) for first user.
483523 Black screen for a few minutes after login/logoff.

483806

User could still copy files on USB drive around with Sandbox enabled.

491199

FortiClient Sandbox right-click scan does not quarantine or block malicious file.

GUI

Bug ID Description
472134 Some inconvenience with current per user password design for both SSL and IPsec.
475675 FortiClient dashboard reported wrong Sandbox status.
485558 Fix Now button shall be grayed out when there is no vulnerability.
485894 Differentiate stats message box and link for Sandbox.
489159 If setting locked, clear button on notification page should be hidden.

489163

FortiTray cannot display VPN connection if "permission denied" box popup.

489228

FortiTray still showed to allow to connect other VPN tunnels when FortiClient was connecting one VPN.

489596

Windows should be minimized when VPN is up.

490222

Save Password should be selected if Always Up is selected.

490950

FortiClient always auto switch to corporate VPN when user tried to connect local configured VPN.

491270

Save Password, Auto Connect, Always Up do not show until refreshing the GUI after VPN is down.

491303

Password cannot be saved for auto-connect if there are multiple users.

491735

Expand All button has no effect.

491737

Manual scan shows scheduled scan is running.

491788

Redundant SSL VPN failed to connect will display IPsec error.

491842

For scheduled scans, default scan type should be full.

492210

Toggling Block malicious websites subcategory will not save the configuration.

492397

Connecting VPN from FortiTray should not list certificate.

492444

Right-click Scan with FortiClient AntiVirus window does not show progress dialog box.

Application Firewall

Bug ID Description
450225 FortiClient blocking DNS when Application Firewall enabled.
477771 Add option to not block "unrated" if FortiGuard cannot be contacted.
482729 FortiClient blocking VM Horizon client as P2P/BitTorrent.

482920

Application Firewall blocking IPsec VPN DF set response.

Remote Access

Bug ID Description
450245 Need to add a switch for the number of auto-connect retries.
467095 Wifi adapter failing to obtain an IP address after installing FortiClient.
475744 IPsec VPN keep running does not reconnect across network changes.
479236 FortiClient has issue with two factor authentication using Yubikey as 2FA for IPsec and SSL VPN.
480690 Default route is missing in FortiClient IPsec VPN.
486362 FortiClient disables Windows IKE and AuthIP IPsec Keying modules when connecting the VPN which effects MS direct access.
489066 SSL VPN password is being sent in reverse order when FortiClient (Windows) console run as non-administrator.

490855

Shows incorrect VPN profile when connect from FortiTray.

491407

IPsec VPN (with certificate) auto-connect when off-net not working if system did not restart between state change.

499465

SSL VPN custom host check for registry keys keeps failing on FortiClient 6.0.

Other

Bug ID Description
476815 FortiClient reported remote server error when user selected LinkedIn service.
483945 Allow user to specify username on FortiClient console.

486330

Software Inventory - default Windows 10 programs not shown on EMS list.