Running the FortiClient diagnostic tool
You can use EMS to run the FortiClient diagnostic tool on one or multiple endpoints and export the results to the hard drive on the computer on which you are running FortiClient EMS. The exported information is not visible in the FortiClient EMS GUI.
To run the FortiClient diagnostic tool:
- Go to Endpoints.
- Select All Endpoints, a domain, or workgroup.
- Click one or multiple endpoints, and from the Action menu, select Request Diagnostic Results.
EMS uploads the
<number>_Diagnostic_Resultfile to the following location on your computer:
<drive>:\Program Files (x86)\Fortinet\FortiClientEMS\logs.