Fortinet Document Library

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Table of Contents

Administration Guide

Quarantined endpoints

In certain situations, an administrator may quarantine an endpoint. When an endpoint is quarantined, the following page displays, and the endpoint user loses network access. Contact your system administrator for assistance.

If the EMS administrator customized the quarantine message, the message may display differently than the example above. In the example below, the EMS administrator has added a phone number to the message.

After the endpoint is quarantined, you can select the Enter a one-time access code checkbox and enter the code to access the FortiClient GUI. You can obtain the access code from the EMS administrator.

After using the code to access the FortiClient GUI, you can remove the endpoint from quarantine by clicking the Unquarantine button.

Quarantined endpoints

In certain situations, an administrator may quarantine an endpoint. When an endpoint is quarantined, the following page displays, and the endpoint user loses network access. Contact your system administrator for assistance.

If the EMS administrator customized the quarantine message, the message may display differently than the example above. In the example below, the EMS administrator has added a phone number to the message.

After the endpoint is quarantined, you can select the Enter a one-time access code checkbox and enter the code to access the FortiClient GUI. You can obtain the access code from the EMS administrator.

After using the code to access the FortiClient GUI, you can remove the endpoint from quarantine by clicking the Unquarantine button.