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Table of Contents

EMS Administration Guide

Running the FortiClient diagnostic tool

You can use EMS to run the FortiClient diagnostic tool on one or multiple endpoints and export the results to the hard drive on the computer on which you are running FortiClient EMS. The exported information is not visible in the FortiClient EMS GUI.

  1. Go to Endpoints.
  2. Select All Endpoints, a domain, or workgroup.
  3. Click one or multiple endpoints, and from the Action menu, select Request Diagnostic Results.

    The <Endpoint serial number>_<Endpoint hostname>_Diagnostic_Result.cab file is uploaded to the following location on your computer: <drive>:\Program Files (x86)\Fortinet\FortiClientEMS\logs.

Running the FortiClient diagnostic tool

You can use EMS to run the FortiClient diagnostic tool on one or multiple endpoints and export the results to the hard drive on the computer on which you are running FortiClient EMS. The exported information is not visible in the FortiClient EMS GUI.

  1. Go to Endpoints.
  2. Select All Endpoints, a domain, or workgroup.
  3. Click one or multiple endpoints, and from the Action menu, select Request Diagnostic Results.

    The <Endpoint serial number>_<Endpoint hostname>_Diagnostic_Result.cab file is uploaded to the following location on your computer: <drive>:\Program Files (x86)\Fortinet\FortiClientEMS\logs.