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EMS Administration Guide

Logging into FortiCare

Logging into FortiCare

To retrieve license information from FortiCare:
  1. Go to Administration > Configure License.
  2. For License Source, select FortiCare.
  3. In the Account ID/Email field, enter your FortiCare account ID or email address.
  4. In the Password field, enter your FortiCare account password.
  5. Click Login & Update License. Once your account information is authenticated, EMS updates the Configure License page with the serial number and license information that it retrieved from FortiCare.

EMS reports the following information to FortiCare. FortiCare displays this information in its dashboard and asset management pages:

  • EMS software version
  • Number of FortiClient endpoints currently actively licensed under and being managed by this EMS
  • Endpoint license expiry statuses. You can use this information to plan license renewals.

Logging into FortiCare

To retrieve license information from FortiCare:
  1. Go to Administration > Configure License.
  2. For License Source, select FortiCare.
  3. In the Account ID/Email field, enter your FortiCare account ID or email address.
  4. In the Password field, enter your FortiCare account password.
  5. Click Login & Update License. Once your account information is authenticated, EMS updates the Configure License page with the serial number and license information that it retrieved from FortiCare.

EMS reports the following information to FortiCare. FortiCare displays this information in its dashboard and asset management pages:

  • EMS software version
  • Number of FortiClient endpoints currently actively licensed under and being managed by this EMS
  • Endpoint license expiry statuses. You can use this information to plan license renewals.