Fortinet Document Library

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Table of Contents

Special notices

Limitation for remote users

In 6.2.0, FortiClient (macOS) must register to EMS before you can use any features. Remote users may be unable to connect via VPN to their corporate network and register to EMS, since they cannot access the VPN feature until FortiClient (macOS) is registered to EMS.

Using Web Filter and Real Time Protection with FortiClient (macOS)

When using FortiClient (macOS), Web Filter and Real Time Protection (RTP) may not function properly unless you take the following steps:

  1. Reboot the Mac in recovery mode by holding down the Command and R keys.
  2. Go to Utilities and start the Terminal.
  3. Issue the spctl kext-consent disable command.
  4. Reboot the machine.
  5. In the Terminal, enter the kextstat command. The FortiClient module com.fortinet.fct.kext.avkern2/fctapnke should be listed. The Web Filter and RTP features should function as configured.

For the source of this solution, see Apple Support.

If using mobile device management (MDM) with an enterprise solution, note the FortiClient team ID is AH4XFXJ7DK.

Special notices

Limitation for remote users

In 6.2.0, FortiClient (macOS) must register to EMS before you can use any features. Remote users may be unable to connect via VPN to their corporate network and register to EMS, since they cannot access the VPN feature until FortiClient (macOS) is registered to EMS.

Using Web Filter and Real Time Protection with FortiClient (macOS)

When using FortiClient (macOS), Web Filter and Real Time Protection (RTP) may not function properly unless you take the following steps:

  1. Reboot the Mac in recovery mode by holding down the Command and R keys.
  2. Go to Utilities and start the Terminal.
  3. Issue the spctl kext-consent disable command.
  4. Reboot the machine.
  5. In the Terminal, enter the kextstat command. The FortiClient module com.fortinet.fct.kext.avkern2/fctapnke should be listed. The Web Filter and RTP features should function as configured.

For the source of this solution, see Apple Support.

If using mobile device management (MDM) with an enterprise solution, note the FortiClient team ID is AH4XFXJ7DK.