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Table of Contents

Administration Guide

Connecting FortiClient Telemetry after installation

After FortiClient software installation completes on an endpoint, FortiClient automatically launches and connects Telemetry to the EMS server that created the installed deployment package.

To connect to an on-premise EMS:
  1. When FortiClient locates EMS, the Connecting FortiClient Telemetry dialog displays. The following options are available:

    Endpoint User

    Displays the name of the endpoint user logged into the endpoint.

    Logged into Domain

    Displays the domain name if applicable.

    Hostname

    Displays the endpoint name.

    Remember this Endpoint Management Server (EMS)

    Select for FortiClient to remember the IP address of the EMS you are connecting Telemetry to. See Remembering gateway IP addresses.

  2. Click OK to connect FortiClient Telemetry to the identified EMS.

    After FortiClient Telemetry is connected to EMS, FortiClient receives an endpoint policy from EMS. A system tray bubble message displays once the download is complete. The endpoint policy may contain an endpoint profile of configuration information as well as a Telemetry gateway list. FortiClient uses the received gateway list to connect Telemetry to FortiGate. If there are multiple FortiGates configured in the list, FortiClient connects to the FortiGate in the list that is in the same subnet as the host system. If there are no FortiGates in the list that belong to the same subnet, FortiClient attempts to connect to the first reachable FortiGate in the list, starting from the top. FortiClient maintains the list order as configured in EMS.

You can also manually enter the EMS IP address on the Fabric Telemetry tab, in the Register with Security Fabric field. This displays the same Connecting FortiClient Telemetry dialog described above.

Note

FortiClient uses the same process to connect Telemetry to EMS after the FortiClient endpoint reboots, rejoins the network, or encounters a network change.

To connect to EMS Cloud:
  1. After initial installation, FortiClient should automatically register to FortiClient Cloud. If FortiClient did not automatically register to FortiClient Cloud enter the invitation code in the Join FortiClient Cloud field on the Fabric Telemetry tab in FortiClient. Your EMS administrator should have provided the code to you.
  2. Click Connect. FortiClient is now managed by FortiClient Cloud.

Connecting FortiClient Telemetry after installation

After FortiClient software installation completes on an endpoint, FortiClient automatically launches and connects Telemetry to the EMS server that created the installed deployment package.

To connect to an on-premise EMS:
  1. When FortiClient locates EMS, the Connecting FortiClient Telemetry dialog displays. The following options are available:

    Endpoint User

    Displays the name of the endpoint user logged into the endpoint.

    Logged into Domain

    Displays the domain name if applicable.

    Hostname

    Displays the endpoint name.

    Remember this Endpoint Management Server (EMS)

    Select for FortiClient to remember the IP address of the EMS you are connecting Telemetry to. See Remembering gateway IP addresses.

  2. Click OK to connect FortiClient Telemetry to the identified EMS.

    After FortiClient Telemetry is connected to EMS, FortiClient receives an endpoint policy from EMS. A system tray bubble message displays once the download is complete. The endpoint policy may contain an endpoint profile of configuration information as well as a Telemetry gateway list. FortiClient uses the received gateway list to connect Telemetry to FortiGate. If there are multiple FortiGates configured in the list, FortiClient connects to the FortiGate in the list that is in the same subnet as the host system. If there are no FortiGates in the list that belong to the same subnet, FortiClient attempts to connect to the first reachable FortiGate in the list, starting from the top. FortiClient maintains the list order as configured in EMS.

You can also manually enter the EMS IP address on the Fabric Telemetry tab, in the Register with Security Fabric field. This displays the same Connecting FortiClient Telemetry dialog described above.

Note

FortiClient uses the same process to connect Telemetry to EMS after the FortiClient endpoint reboots, rejoins the network, or encounters a network change.

To connect to EMS Cloud:
  1. After initial installation, FortiClient should automatically register to FortiClient Cloud. If FortiClient did not automatically register to FortiClient Cloud enter the invitation code in the Join FortiClient Cloud field on the Fabric Telemetry tab in FortiClient. Your EMS administrator should have provided the code to you.
  2. Click Connect. FortiClient is now managed by FortiClient Cloud.