Fortinet Document Library

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Table of Contents

Known issues

The following issues have been identified in FortiClient (macOS) 6.2.2. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Application Firewall

Bug ID

Description

578810 FortiClient blocks traffic between Xcode software and Apple TV.

586821

Application firewall daemon fails to start itself after registering to EMS.

Avatar

Bug ID

Description

579704 FortiClient should report host verification tag for vulnerabilities if vulnerabilities with specified level or higher exist.

Endpoint Control

Bug ID

Description

546973 FortiClient can break quarantined state after system reboot.
566691 FortiClient Cloud base subscription should not have anti-exploit engine and removable media on the endpoints.
570267 In macOS Catalina (version 10.15), FortiClient cannot register to FortiClient Cloud.

586579

FortiClient fails to start epctrl process when booting the client machine after abnormal shutdown.

Malware Protection

Bug ID

Description

550046

Copying extracted EICAR files does not trigger virus alert.

569248

FortiClient (macOS) AV does not work on macOS Catalina (version 10.15).

Workaround: See Special notices.

572788

Inaccurate RTP detection stats.

582056

AV CloudScan does not detect test EICAR malware when downloaded from email attachment.

582706

AV CloudScan quarantine events are not sent to EMS Endpoint detail page.

Remote Access

Bug ID

Description

547541

Connecting IPsec from FortiTray GUI missed certificate field.

569919

FortiClient (macOS) fails to remember the connection key and re-register to EMS when user enables the remember connection key option.

583944

Obsolete route to SSL server shall be deleted.

588672

SSL VPN password of local user expired, connection fails.

590402

SSL VPN stuck connecting on Catalina.

590407

IPsec VPN cannot pass traffic on Catalina.

Sandbox

Bug ID

Description

550673

FortiClient Zero-Day Sandbox detection event in notification list shows source as AntiVirus with RTP disabled.

577852

In macOS 10.15, FortiClient Sandbox reports FortiClient as unauthorized, even if it is registered to an EMS authorized by FortiSandbox.

586722

FortiClient blocks files based on FortiSandbox results that are inconsistent with the FortiSandbox console.

Vulnerability Scan

Bug ID

Description

565438

FortiClient GUI keeps showing vulnerabilities on the scan details page after patching them.

578719

The show_bubble_notifications option does not hide vulnerability scan bubble messages.

Web Filter

Bug ID

Description

581890 FortiClient GUI unable to retrieve Web Filter violation list from wf.db after EMS deregistration.

Other

Bug ID

Description

566085

FortiClient (macOS) updates all signatures after a fresh install without a valid license from EMS.

574178

FortiClient does not send the correct network interface information to FortiAnalyzer for logging.

576416

FortiClient (macOS) fails to get signature updates from Micro-FortiGuard Server for FortiClient.

582302

FortiClient cannot get signatures from FortiManager using HTTPS due to failed certificate check.

Known issues

The following issues have been identified in FortiClient (macOS) 6.2.2. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Application Firewall

Bug ID

Description

578810 FortiClient blocks traffic between Xcode software and Apple TV.

586821

Application firewall daemon fails to start itself after registering to EMS.

Avatar

Bug ID

Description

579704 FortiClient should report host verification tag for vulnerabilities if vulnerabilities with specified level or higher exist.

Endpoint Control

Bug ID

Description

546973 FortiClient can break quarantined state after system reboot.
566691 FortiClient Cloud base subscription should not have anti-exploit engine and removable media on the endpoints.
570267 In macOS Catalina (version 10.15), FortiClient cannot register to FortiClient Cloud.

586579

FortiClient fails to start epctrl process when booting the client machine after abnormal shutdown.

Malware Protection

Bug ID

Description

550046

Copying extracted EICAR files does not trigger virus alert.

569248

FortiClient (macOS) AV does not work on macOS Catalina (version 10.15).

Workaround: See Special notices.

572788

Inaccurate RTP detection stats.

582056

AV CloudScan does not detect test EICAR malware when downloaded from email attachment.

582706

AV CloudScan quarantine events are not sent to EMS Endpoint detail page.

Remote Access

Bug ID

Description

547541

Connecting IPsec from FortiTray GUI missed certificate field.

569919

FortiClient (macOS) fails to remember the connection key and re-register to EMS when user enables the remember connection key option.

583944

Obsolete route to SSL server shall be deleted.

588672

SSL VPN password of local user expired, connection fails.

590402

SSL VPN stuck connecting on Catalina.

590407

IPsec VPN cannot pass traffic on Catalina.

Sandbox

Bug ID

Description

550673

FortiClient Zero-Day Sandbox detection event in notification list shows source as AntiVirus with RTP disabled.

577852

In macOS 10.15, FortiClient Sandbox reports FortiClient as unauthorized, even if it is registered to an EMS authorized by FortiSandbox.

586722

FortiClient blocks files based on FortiSandbox results that are inconsistent with the FortiSandbox console.

Vulnerability Scan

Bug ID

Description

565438

FortiClient GUI keeps showing vulnerabilities on the scan details page after patching them.

578719

The show_bubble_notifications option does not hide vulnerability scan bubble messages.

Web Filter

Bug ID

Description

581890 FortiClient GUI unable to retrieve Web Filter violation list from wf.db after EMS deregistration.

Other

Bug ID

Description

566085

FortiClient (macOS) updates all signatures after a fresh install without a valid license from EMS.

574178

FortiClient does not send the correct network interface information to FortiAnalyzer for logging.

576416

FortiClient (macOS) fails to get signature updates from Micro-FortiGuard Server for FortiClient.

582302

FortiClient cannot get signatures from FortiManager using HTTPS due to failed certificate check.