Fortinet Document Library

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Table of Contents

Resolved issues

The following issues have been fixed in version 6.2.2. For inquiries about a particular bug, contact Customer Service & Support.

Avatar

Bug ID

Description

584733 After upgrading FortiClient, the user avatar is missing on both FortiClient and EMS.

Endpoint control

Bug ID Description

559308

FortiClient does not register to new FortiGate when EMS changes/updates its gateway list.

570558

FortiESNAC causes endpoint to query for domain name.

579194

FortiClient (Windows) fails to register to other reachable EMS in EMS list if current one becomes offline.

580313

FortiClient can get stuck while synchronizing and never receive profile.

581260

FortiClient still reports its state as offline/onnet when unregistered from EMS.

582986

FortiClient fails to connect or disconnect to EMS.

Install and upgrade

Bug ID

Description

552839

Light installer should not work on any clients registered to EMS.

568294

Should remove VPN-only in applications and features after installing full version over free client.

Malware Protection

Bug ID

Description

563663

FortiClient AV cannot quarantine files on Remote Desktop Session host with User profile disk.

580604

FortiClient AV causes PC to become unusable when opening Microsoft Outlook.

581221

Observed memory leak by Fortiae.exe.

584584

FortiClient fails to send avatar to EMS.

Remote Access

Bug ID

Description

498782 Toggling Prefer SSL VPN DNS setting from Enabled to Disabled does not clear the DNS entries for local adapters.
514030 FortiClient does not connect to IPsec VPN if multiple Diffie Hellman groups are selected.
528434 Failed to see VPN before logon option on Windows 10 x64 1803 with fresh FortiClient install.
566012 With proxy server in the middle, SSL VPN tunnel requires that a machine certificate can bypass it.
567908 User Name is empty on GUI after VPN is up.
570030 Remote Access cannot display tunnel and related information after disconnecting.
571650 Tunnel with RegEx as certificate filter fails to make VPN connection from FortiTray after clicking Connect first time.
576712 VPN before login feature does not work on Windows 10 LTSB.
579724 FortiClient (Windows) fails to make VPN connect with certificate in current user or without certificate on Windows 7.
580080 FortiClient (Windows) should not allow VPN connection from FortiTray after free three-day VPN access.

Sandbox

Bug ID

Description

548919

FortiSandbox does not scan attachments opened from Microsoft Outlook 2016.

576869

FortiClient with FortiSandbox setting Blocking File Access on Mapped Drive when using PDF 995 application.

588336

FortiClient sends incorrect checksum for detected Sandbox Cloud quarantined files.

Vulnerability Scan

Bug ID

Description

555100 FortiClient fails to patch vulnerability for Java JRE 8.0.1310.11.
568381 FortiClient fails to update vulnerabilities to EMS without starting new VCM scan.

Web Filter

Bug ID

Description

551227 FortiClient Web Filter warning page Proceed button does not work.
567677 FortiClient (Windows) treats rated websites as unrated URLs and blocks them.
568863 FortiClient Web Filter marks Lifesize application/URL under hacking and blocks it.
574948 Web Filter does not block http://www.google.com/drive.

Other

Bug ID

Description

478256

Severe network degradation (extremely slow network) on Windows VM when FortiClient is loaded.

512774

FortiClient diagnostic tool does not do anything if FortiClient is not installed.

540455

FortiClient System Tray Controller has memory leak and high CPU.

554911

FortiAnalyzer is missing FortiClient logs.

561015

Host Tag Monitor should not tag applications excluded from vulnerability compliance check.

563994

FortiClient does not send assigned policy to FortiAnalzyer.

568767

FortiClient reports to FortiAnalyzer that endpoint quarantine and endpoint control state change every two minutes.

569741

BSOD was observed with FortiClient with crash inside fortiaptfilter.sys.

575365

You can delete files in FortiClient folder even if FortiShield is running.

583073

FCDblog.exe process keeps crashing on Windows 10 x64 platform when FortiClient is registered to EMS.

585791

FortiClient sends garbled social info to FortiAnalyzer.

587914

FortiTray does not run after EMS deployment.

Resolved issues

The following issues have been fixed in version 6.2.2. For inquiries about a particular bug, contact Customer Service & Support.

Avatar

Bug ID

Description

584733 After upgrading FortiClient, the user avatar is missing on both FortiClient and EMS.

Endpoint control

Bug ID Description

559308

FortiClient does not register to new FortiGate when EMS changes/updates its gateway list.

570558

FortiESNAC causes endpoint to query for domain name.

579194

FortiClient (Windows) fails to register to other reachable EMS in EMS list if current one becomes offline.

580313

FortiClient can get stuck while synchronizing and never receive profile.

581260

FortiClient still reports its state as offline/onnet when unregistered from EMS.

582986

FortiClient fails to connect or disconnect to EMS.

Install and upgrade

Bug ID

Description

552839

Light installer should not work on any clients registered to EMS.

568294

Should remove VPN-only in applications and features after installing full version over free client.

Malware Protection

Bug ID

Description

563663

FortiClient AV cannot quarantine files on Remote Desktop Session host with User profile disk.

580604

FortiClient AV causes PC to become unusable when opening Microsoft Outlook.

581221

Observed memory leak by Fortiae.exe.

584584

FortiClient fails to send avatar to EMS.

Remote Access

Bug ID

Description

498782 Toggling Prefer SSL VPN DNS setting from Enabled to Disabled does not clear the DNS entries for local adapters.
514030 FortiClient does not connect to IPsec VPN if multiple Diffie Hellman groups are selected.
528434 Failed to see VPN before logon option on Windows 10 x64 1803 with fresh FortiClient install.
566012 With proxy server in the middle, SSL VPN tunnel requires that a machine certificate can bypass it.
567908 User Name is empty on GUI after VPN is up.
570030 Remote Access cannot display tunnel and related information after disconnecting.
571650 Tunnel with RegEx as certificate filter fails to make VPN connection from FortiTray after clicking Connect first time.
576712 VPN before login feature does not work on Windows 10 LTSB.
579724 FortiClient (Windows) fails to make VPN connect with certificate in current user or without certificate on Windows 7.
580080 FortiClient (Windows) should not allow VPN connection from FortiTray after free three-day VPN access.

Sandbox

Bug ID

Description

548919

FortiSandbox does not scan attachments opened from Microsoft Outlook 2016.

576869

FortiClient with FortiSandbox setting Blocking File Access on Mapped Drive when using PDF 995 application.

588336

FortiClient sends incorrect checksum for detected Sandbox Cloud quarantined files.

Vulnerability Scan

Bug ID

Description

555100 FortiClient fails to patch vulnerability for Java JRE 8.0.1310.11.
568381 FortiClient fails to update vulnerabilities to EMS without starting new VCM scan.

Web Filter

Bug ID

Description

551227 FortiClient Web Filter warning page Proceed button does not work.
567677 FortiClient (Windows) treats rated websites as unrated URLs and blocks them.
568863 FortiClient Web Filter marks Lifesize application/URL under hacking and blocks it.
574948 Web Filter does not block http://www.google.com/drive.

Other

Bug ID

Description

478256

Severe network degradation (extremely slow network) on Windows VM when FortiClient is loaded.

512774

FortiClient diagnostic tool does not do anything if FortiClient is not installed.

540455

FortiClient System Tray Controller has memory leak and high CPU.

554911

FortiAnalyzer is missing FortiClient logs.

561015

Host Tag Monitor should not tag applications excluded from vulnerability compliance check.

563994

FortiClient does not send assigned policy to FortiAnalzyer.

568767

FortiClient reports to FortiAnalyzer that endpoint quarantine and endpoint control state change every two minutes.

569741

BSOD was observed with FortiClient with crash inside fortiaptfilter.sys.

575365

You can delete files in FortiClient folder even if FortiShield is running.

583073

FCDblog.exe process keeps crashing on Windows 10 x64 platform when FortiClient is registered to EMS.

585791

FortiClient sends garbled social info to FortiAnalyzer.

587914

FortiTray does not run after EMS deployment.