Fortinet Document Library

Version:

Version:

Version:

Version:

Version:

Version:

Version:

Version:

Version:

Version:

Version:

Version:

Version:

Version:

Version:

Version:

Version:


Table of Contents

Known issues

The following issues have been identified in FortiClient (Windows) 6.2.7. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Logs

Bug ID Description
624909 FortiClient should report the install and running states of Sandbox, Cloud Sandbox, and USB monitoring.
625046 FortiClient (Windows) free VPN-only client sends statistics to FDS.

Avatar

Bug ID Description
616700 FortiClient fails to show avatar from OS for Windows 7 platform for domain user.

Endpoint control

Bug ID Description

588059

Onnet checked conditions by ESNAC do not match with configuration when only using EMS.

606466 "FortiClient registration was blocked by Endpoint Management Server (EMS)" message occurs when FortiGate is in Telemetry list.

630966

EMS reports wrong install dates in software inventory.

631385 FortiClient silently fails to register when EMS fails to respond.

632117

FortiClient does not send virtual adapter interface IP address to EMS.

GUI

Bug ID

Description

602802

Windows Defender JavaScript error.

612885 When FortiClient is registered to EMS, it should display Delete the selected tunnel option for personal VPN configurations.

Install and deployment

Bug ID

Description

538024

FortiClient (Windows) loses DNS settings after disconnecting from IPsec VPN.

555541

Endpoint reaches a state where EMS deployment always fails.

590987 EMS fails to deploy FortiClient (Windows) when deploying FortiClient with a different feature set over the same FortiClient (Windows) version deployed.

604546

IPsec VPN tunnel with certificate authentication fails to autoconnect when resilience FortiGate is unreachable.

613459

Coexist with FortiEDR.

Sandbox and Malware Protection

Bug ID

Description

565711

FortiClient denies removable media access.

596388 Realtime protection on RDS server blocks remote sessions.
618245 FortiClient does not protect certain ADS file operations.
623254 Sometimes FortiClient cannot remove/quarantine locked files.

Remote Access

Bug ID

Description

621631

FortiClient (Windows) does not display Answer field and user cannot enter one-time password.

537299

FortiClient (Windows) does not use correct SSL VPN split DNS server.

557314

FortiClient (Windows) should not allow connection if certificate is invalid and <disallow_invalid_server_certificate>=1.

590462

FortiClient (Windows) loses DNS settings after disconnecting from SSL VPN.

615076

FortiClient keeps connecting after user enters incorrect credentials for IPsec VPN.

622232

Failed_to_launch_IPsec_service error message displays and FortiClient (Windows) console does not respond.

622251

FortiClient does not initiate IPsec VPN tunnel when user clicks Connect. There is no outgoing IPsec VPN traffic to the FortiGate.

625059 IPsec VPN with push authentication takes 15 seconds for FortiClient (Windows) console to display Connected status.

627245

FortiClient (Windows) resends credentials to multifactor authentication server when user clicks OK button after entering wrong credentials for IPsec VPN.

634037

Preshared key length causes FortiClient to fail to connect to IPsec VPN.

Web Filter and plugin

Bug ID Description
626065 After changing XML to turn off Safe Search, XML value returns to 1 after reboot.

630419

Web Filter does not show Webpage is blocked message in browser for HTTPS URLs.

Known issues

The following issues have been identified in FortiClient (Windows) 6.2.7. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Logs

Bug ID Description
624909 FortiClient should report the install and running states of Sandbox, Cloud Sandbox, and USB monitoring.
625046 FortiClient (Windows) free VPN-only client sends statistics to FDS.

Avatar

Bug ID Description
616700 FortiClient fails to show avatar from OS for Windows 7 platform for domain user.

Endpoint control

Bug ID Description

588059

Onnet checked conditions by ESNAC do not match with configuration when only using EMS.

606466 "FortiClient registration was blocked by Endpoint Management Server (EMS)" message occurs when FortiGate is in Telemetry list.

630966

EMS reports wrong install dates in software inventory.

631385 FortiClient silently fails to register when EMS fails to respond.

632117

FortiClient does not send virtual adapter interface IP address to EMS.

GUI

Bug ID

Description

602802

Windows Defender JavaScript error.

612885 When FortiClient is registered to EMS, it should display Delete the selected tunnel option for personal VPN configurations.

Install and deployment

Bug ID

Description

538024

FortiClient (Windows) loses DNS settings after disconnecting from IPsec VPN.

555541

Endpoint reaches a state where EMS deployment always fails.

590987 EMS fails to deploy FortiClient (Windows) when deploying FortiClient with a different feature set over the same FortiClient (Windows) version deployed.

604546

IPsec VPN tunnel with certificate authentication fails to autoconnect when resilience FortiGate is unreachable.

613459

Coexist with FortiEDR.

Sandbox and Malware Protection

Bug ID

Description

565711

FortiClient denies removable media access.

596388 Realtime protection on RDS server blocks remote sessions.
618245 FortiClient does not protect certain ADS file operations.
623254 Sometimes FortiClient cannot remove/quarantine locked files.

Remote Access

Bug ID

Description

621631

FortiClient (Windows) does not display Answer field and user cannot enter one-time password.

537299

FortiClient (Windows) does not use correct SSL VPN split DNS server.

557314

FortiClient (Windows) should not allow connection if certificate is invalid and <disallow_invalid_server_certificate>=1.

590462

FortiClient (Windows) loses DNS settings after disconnecting from SSL VPN.

615076

FortiClient keeps connecting after user enters incorrect credentials for IPsec VPN.

622232

Failed_to_launch_IPsec_service error message displays and FortiClient (Windows) console does not respond.

622251

FortiClient does not initiate IPsec VPN tunnel when user clicks Connect. There is no outgoing IPsec VPN traffic to the FortiGate.

625059 IPsec VPN with push authentication takes 15 seconds for FortiClient (Windows) console to display Connected status.

627245

FortiClient (Windows) resends credentials to multifactor authentication server when user clicks OK button after entering wrong credentials for IPsec VPN.

634037

Preshared key length causes FortiClient to fail to connect to IPsec VPN.

Web Filter and plugin

Bug ID Description
626065 After changing XML to turn off Safe Search, XML value returns to 1 after reboot.

630419

Web Filter does not show Webpage is blocked message in browser for HTTPS URLs.