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6.4.0
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How FortiClient Telemetry connects to EMS

When initially installing FortiClient on an endpoint, FortiClient registers to the EMS that created the deployment package.

After the FortiClient endpoint reboots, rejoins the network, or encounters a network change, FortiClient uses the following methods in the following order to locate an EMS for Telemetry connection:

  1. Manually entering the IP address, which means that the endpoint user enters the EMS IP address into FortiClient.
  2. Telemetry server list:

    FortiClient Telemetry searches for IP addresses in its subnet in the Telemetry server list. It connects to the EMS in the list that is in the same subnet as the host system.

    If FortiClient cannot find any EMS servers in its subnet in the Telemetry server list, it attempts to connect to the first reachable EMS in the list, starting from the top. FortiClient maintains the list order as configured in the Telemetry server list.

  3. Remembered Telemetry server list. You can configure FortiClient to remember server IP addresses when you connect Telemetry to EMS. Later FortiClient can use the remembered IP addresses to automatically connect Telemetry to EMS.

How FortiClient Telemetry connects to EMS

When initially installing FortiClient on an endpoint, FortiClient registers to the EMS that created the deployment package.

After the FortiClient endpoint reboots, rejoins the network, or encounters a network change, FortiClient uses the following methods in the following order to locate an EMS for Telemetry connection:

  1. Manually entering the IP address, which means that the endpoint user enters the EMS IP address into FortiClient.
  2. Telemetry server list:

    FortiClient Telemetry searches for IP addresses in its subnet in the Telemetry server list. It connects to the EMS in the list that is in the same subnet as the host system.

    If FortiClient cannot find any EMS servers in its subnet in the Telemetry server list, it attempts to connect to the first reachable EMS in the list, starting from the top. FortiClient maintains the list order as configured in the Telemetry server list.

  3. Remembered Telemetry server list. You can configure FortiClient to remember server IP addresses when you connect Telemetry to EMS. Later FortiClient can use the remembered IP addresses to automatically connect Telemetry to EMS.