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Resolved issues

Resolved issues

The following issues have been fixed in version 6.4.0. For inquiries about a particular bug, contact Customer Service & Support.

GUI

Bug ID

Description

565438

GUI keeps showing vulnerabilities on the scan details page after patching them.

568749

Free VPN-only client partially shows OK button during VPN connection.

612697

About page shows as updating forever.

620884

SSL VPN with SAML support GUI issue when connected from FortiTray and creating VPN tunnel.

Install and deployment

Bug ID

Description

559628

Uninstall option disappears on Control Panel > Programs and Features.

502596

FortiClient new version upgrade prompt message shows too often. Prompt frequency should be reconsidered.

588938

fct_secsvr is not properly installed after deployed FortiClient (Windows) upgrade.

593983

Installation error due to dependency on Internet Explorer 8.

599986

Windows 2012 Server randomly crashes (BSOD) after FortiClient installation.

600288

FortiClient loses settings after upgrade (x86 platforms).

606027

elam driver is missing.

606830

Manual FortiClient installation without AV option displays Conflicting AntiVirus Software popup.

607620 Free VPN-only client should allow installing multiple versions on same machine.
617254 EMS fails to enabled diagnostic log for USB and Web Filter.

Endpoint control

Bug ID Description

586798

FortiClient does not generate any logs for Cloud Sandbox (events, signatures, and submitted files).

600628

FortiClient Telemetry gets stuck in syncing state after you try to manually register to EMS.

586197

FortiClient should send gateway information to EMS.

592280

Software inventory are not collected on EMS in a specific condition.

595413

EMS shows wrong build number for Windows 10 1909 version.

604275

Cannot change installer tag from registry.

604742

FortiClient (Windows) connected to FortiClient Cloud shows no vulnerability feature.

Logs

Bug ID

Description

579442

NSS AEP 4.0: FortiClient FortiSandbox Found virus log has action=null.

596206 Feature logs fills the disk.
601725 FortiClient should send full URL (such as - <a href=http://www.google.com/maps/)">http://www.google.com/maps/)</a> to FAZ".

610598

Feature logs fill the disk.

612229 FortiClient debug log can be unlimited when upgrading from 6.2.4 or an older version.
612241 FortiClient is not configured to connect to FortiAnalyzer, but traffic log shows This log is sent to FortiAnalyzer for analysis.
615562 Diagnostic tool logging does not work for Web Filter.

620939

ftsvnic and FortiDeviceGuard Winqual test.

621372 Limit Windows event log file count in FortiClient folder.

628075

FortiClient (Windows) displays blank update alerts.

Application Firewall

Bug ID

Description

595784 Failure to ping local IP address when Application Firewall is enabled.

Backup and restore

Bug ID

Description

596718 Restoring configuration deletes original configuration files.

Malware Protection

Bug ID

Description

433685

DLL Hijacking Attacks (dwmapi.dll,netutils.dll,fltlib.dll).

590935

FortiClient does not start scan on USB insertion post-reboot.

608047 Windows defender still runs when FortiClient RTP is enabled.

FSSO

Bug ID

Description

518691 FortiClient (Windows) Mobility Agent and PC virtual Ethernet interfaces.

Remote Access

Bug ID

Description

514019 FortiClient (Windows) rekeys after FortiGate rekey a few seconds later because of 2 SA on FortiGate.
537299 FortiClient (Windows) does not use correct SSL VPN split DNS server.
570058 Failure to establish VPN with initial tunnel prompt certificate after saving password from FortiTray.
584138 Negative split tunnel support for SSL VPN.
598174 IPsec VPN autoconnect does not connect with certificate authentication.
602114 FortiClient SSL VPN should send UID to SSL VPN.
604966 VPN-only installer fails to work on x86 Windows 7.
606735 Radius message is missing from FortiClient VPN Windows client during two-factor authentication for SSL VPN.
607507 Inconsistent token obfuscation across Windows/macOS FortiClient.
611333 If xAuth is disabled, for a tunnel that requires a certificate, FortiClient (Windows) should not show username/password.
620195 IPsec VPN tunnel automatically goes down after five to ten seconds.

621313

Microsoft Teams cannot make voice calls over FortiClient IPsec VPN full tunnel.

623437 IPsec VPN negative split tunnel track.

630613

Some requests to /remote/fortisslvpn_xml have no EMS_SN header, while some requests do have it.

Sandbox

Bug ID

Description

598536 Cloud scan still scans files that exist in the exception file list.

Web Filter and plugin

Bug ID

Description

552964 FortiClient Web Filter extension Firefox.
600730 Web Filter logs are garbled in FortiClient using Japanese Windows OS.
605055 FortiProxy blocks web application.
617305 Chrome plugin still rated web URLs when EMS disables site categories.

629302

Web Filter category displays all question marks with Chinese culture code.

Update

Bug ID

Description

501877 update_task.exe fails to update AV signature from command line.

605383

Notifications tab alert text for signature/engine updates is always blank.

617665 update_task.exe does not update AV engine.

629506

FortiClient (Windows) cannot update AV signature because setting was not properly saved to registry.

Avatar

Bug ID

Description

588965 Avatar fails to display on avatar page on Windows 7 x86.
606378 Avatar page shows avatar icon but fails to display avatar picture.

Other

Bug ID

Description

592848

FortiClient system tray sometimes crashes.

596504

FortiShield blocks Forticlient.exe to change registry.

600369

FortiClient backup does not work and FCConfig.exe crashes.

605478

GUI tries to modify the registry when enumerating e-tokens for certificates.

615616

FortiClient keeps prompting to install web extension when Web Filter is disabled.

626748 Change RedundantSortMethod to a name following XML naming style.

Common Vulnerabilities and Exposures

Bug ID Description

569477

FortiClient (Windows) 6.4.0 is no longer vulnerable to the following CVE reference:

  • CVE-2019-16150

618242

FortiClient (Windows) 6.4 running AV engine version 6.00243 or later is no longer vulnerable to the following CVE reference:

  • CVE-2020-9295

Visit https://fortiguard.com/psirt for more information.

Resolved issues

The following issues have been fixed in version 6.4.0. For inquiries about a particular bug, contact Customer Service & Support.

GUI

Bug ID

Description

565438

GUI keeps showing vulnerabilities on the scan details page after patching them.

568749

Free VPN-only client partially shows OK button during VPN connection.

612697

About page shows as updating forever.

620884

SSL VPN with SAML support GUI issue when connected from FortiTray and creating VPN tunnel.

Install and deployment

Bug ID

Description

559628

Uninstall option disappears on Control Panel > Programs and Features.

502596

FortiClient new version upgrade prompt message shows too often. Prompt frequency should be reconsidered.

588938

fct_secsvr is not properly installed after deployed FortiClient (Windows) upgrade.

593983

Installation error due to dependency on Internet Explorer 8.

599986

Windows 2012 Server randomly crashes (BSOD) after FortiClient installation.

600288

FortiClient loses settings after upgrade (x86 platforms).

606027

elam driver is missing.

606830

Manual FortiClient installation without AV option displays Conflicting AntiVirus Software popup.

607620 Free VPN-only client should allow installing multiple versions on same machine.
617254 EMS fails to enabled diagnostic log for USB and Web Filter.

Endpoint control

Bug ID Description

586798

FortiClient does not generate any logs for Cloud Sandbox (events, signatures, and submitted files).

600628

FortiClient Telemetry gets stuck in syncing state after you try to manually register to EMS.

586197

FortiClient should send gateway information to EMS.

592280

Software inventory are not collected on EMS in a specific condition.

595413

EMS shows wrong build number for Windows 10 1909 version.

604275

Cannot change installer tag from registry.

604742

FortiClient (Windows) connected to FortiClient Cloud shows no vulnerability feature.

Logs

Bug ID

Description

579442

NSS AEP 4.0: FortiClient FortiSandbox Found virus log has action=null.

596206 Feature logs fills the disk.
601725 FortiClient should send full URL (such as - <a href=http://www.google.com/maps/)">http://www.google.com/maps/)</a> to FAZ".

610598

Feature logs fill the disk.

612229 FortiClient debug log can be unlimited when upgrading from 6.2.4 or an older version.
612241 FortiClient is not configured to connect to FortiAnalyzer, but traffic log shows This log is sent to FortiAnalyzer for analysis.
615562 Diagnostic tool logging does not work for Web Filter.

620939

ftsvnic and FortiDeviceGuard Winqual test.

621372 Limit Windows event log file count in FortiClient folder.

628075

FortiClient (Windows) displays blank update alerts.

Application Firewall

Bug ID

Description

595784 Failure to ping local IP address when Application Firewall is enabled.

Backup and restore

Bug ID

Description

596718 Restoring configuration deletes original configuration files.

Malware Protection

Bug ID

Description

433685

DLL Hijacking Attacks (dwmapi.dll,netutils.dll,fltlib.dll).

590935

FortiClient does not start scan on USB insertion post-reboot.

608047 Windows defender still runs when FortiClient RTP is enabled.

FSSO

Bug ID

Description

518691 FortiClient (Windows) Mobility Agent and PC virtual Ethernet interfaces.

Remote Access

Bug ID

Description

514019 FortiClient (Windows) rekeys after FortiGate rekey a few seconds later because of 2 SA on FortiGate.
537299 FortiClient (Windows) does not use correct SSL VPN split DNS server.
570058 Failure to establish VPN with initial tunnel prompt certificate after saving password from FortiTray.
584138 Negative split tunnel support for SSL VPN.
598174 IPsec VPN autoconnect does not connect with certificate authentication.
602114 FortiClient SSL VPN should send UID to SSL VPN.
604966 VPN-only installer fails to work on x86 Windows 7.
606735 Radius message is missing from FortiClient VPN Windows client during two-factor authentication for SSL VPN.
607507 Inconsistent token obfuscation across Windows/macOS FortiClient.
611333 If xAuth is disabled, for a tunnel that requires a certificate, FortiClient (Windows) should not show username/password.
620195 IPsec VPN tunnel automatically goes down after five to ten seconds.

621313

Microsoft Teams cannot make voice calls over FortiClient IPsec VPN full tunnel.

623437 IPsec VPN negative split tunnel track.

630613

Some requests to /remote/fortisslvpn_xml have no EMS_SN header, while some requests do have it.

Sandbox

Bug ID

Description

598536 Cloud scan still scans files that exist in the exception file list.

Web Filter and plugin

Bug ID

Description

552964 FortiClient Web Filter extension Firefox.
600730 Web Filter logs are garbled in FortiClient using Japanese Windows OS.
605055 FortiProxy blocks web application.
617305 Chrome plugin still rated web URLs when EMS disables site categories.

629302

Web Filter category displays all question marks with Chinese culture code.

Update

Bug ID

Description

501877 update_task.exe fails to update AV signature from command line.

605383

Notifications tab alert text for signature/engine updates is always blank.

617665 update_task.exe does not update AV engine.

629506

FortiClient (Windows) cannot update AV signature because setting was not properly saved to registry.

Avatar

Bug ID

Description

588965 Avatar fails to display on avatar page on Windows 7 x86.
606378 Avatar page shows avatar icon but fails to display avatar picture.

Other

Bug ID

Description

592848

FortiClient system tray sometimes crashes.

596504

FortiShield blocks Forticlient.exe to change registry.

600369

FortiClient backup does not work and FCConfig.exe crashes.

605478

GUI tries to modify the registry when enumerating e-tokens for certificates.

615616

FortiClient keeps prompting to install web extension when Web Filter is disabled.

626748 Change RedundantSortMethod to a name following XML naming style.

Common Vulnerabilities and Exposures

Bug ID Description

569477

FortiClient (Windows) 6.4.0 is no longer vulnerable to the following CVE reference:

  • CVE-2019-16150

618242

FortiClient (Windows) 6.4 running AV engine version 6.00243 or later is no longer vulnerable to the following CVE reference:

  • CVE-2020-9295

Visit https://fortiguard.com/psirt for more information.