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Table of Contents

Administration Guide

Connecting to on-premise EMS

After FortiClient software installation completes on an endpoint, FortiClient automatically launches and connects Telemetry to the EMS server that created the installed deployment package.

To connect to an on-premise EMS:
  1. When FortiClient locates EMS, the Connecting FortiClient Telemetry dialog displays when EMS requests the FortiClient telemetry connection key. The following options are available:

    Endpoint User

    Displays the name of the endpoint user logged into the endpoint.

    Logged into Domain

    Displays the domain name if applicable.

    Hostname

    Displays the endpoint name.

    FortiClient Telemetry Connection Key

    Enter the connection key.

    Remember FortiClient Telemetry Connection Key

    Select for FortiClient to remember the connection key.

    Remember this Endpoint Management Server (EMS)

    Select for FortiClient to remember the IP address of the EMS you are connecting Telemetry to. See Remembering gateway IP addresses.

  2. Click OK to connect FortiClient Telemetry to the identified EMS.

    After FortiClient Telemetry is connected to EMS, FortiClient receives an endpoint policy from EMS. A system tray bubble message displays once the download is complete. The endpoint policy may contain an endpoint profile of configuration information as well as a Telemetry server list.

You can also manually enter the EMS IP address on the Zero Trust Telemetry tab, in the Register with Security Fabric field. If multitenancy is enabled on EMS and you must register to a specific site, click the Switch to IP connect button, then enter the site name in the Site Name field. If multitenancy is enabled on EMS but you do not provide a site name, FortiClient connects to the default site.

Note

FortiClient uses the same process to connect Telemetry to EMS after the endpoint reboots, rejoins the network, or encounters a network change.

Connecting to on-premise EMS

After FortiClient software installation completes on an endpoint, FortiClient automatically launches and connects Telemetry to the EMS server that created the installed deployment package.

To connect to an on-premise EMS:
  1. When FortiClient locates EMS, the Connecting FortiClient Telemetry dialog displays when EMS requests the FortiClient telemetry connection key. The following options are available:

    Endpoint User

    Displays the name of the endpoint user logged into the endpoint.

    Logged into Domain

    Displays the domain name if applicable.

    Hostname

    Displays the endpoint name.

    FortiClient Telemetry Connection Key

    Enter the connection key.

    Remember FortiClient Telemetry Connection Key

    Select for FortiClient to remember the connection key.

    Remember this Endpoint Management Server (EMS)

    Select for FortiClient to remember the IP address of the EMS you are connecting Telemetry to. See Remembering gateway IP addresses.

  2. Click OK to connect FortiClient Telemetry to the identified EMS.

    After FortiClient Telemetry is connected to EMS, FortiClient receives an endpoint policy from EMS. A system tray bubble message displays once the download is complete. The endpoint policy may contain an endpoint profile of configuration information as well as a Telemetry server list.

You can also manually enter the EMS IP address on the Zero Trust Telemetry tab, in the Register with Security Fabric field. If multitenancy is enabled on EMS and you must register to a specific site, click the Switch to IP connect button, then enter the site name in the Site Name field. If multitenancy is enabled on EMS but you do not provide a site name, FortiClient connects to the default site.

Note

FortiClient uses the same process to connect Telemetry to EMS after the endpoint reboots, rejoins the network, or encounters a network change.