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Table of Contents

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EMS QuickStart Guide

Licensing EMS by logging in to FortiCloud

You must license FortiClient EMS to use it for endpoint management and provisioning.

To apply a trial license to FortiClient EMS:

The following steps assume that you have already acquired an EMS installation file from FortiCloud or a Fortinet sales representative for evaluation purposes and installed EMS.

  1. In EMS, in the License Information widget, click Add beside FortiCloud Account.
  2. In the FortiCloud Registration dialog, enter your FortiCloud account credentials. If you do not have a FortiCloud account, create one.
  3. Read and accept the license agreement terms.
  4. Click Login & Start Trial. If your FortiCloud account is eligible for an EMS trial license, the License Information widget updates with the trial license information, and you can now manage three Windows, macOS, Linux, iOS, and Android endpoints indefinitely.
To apply a paid license to FortiClient EMS:

The following steps assume that you have already purchased and acquired your EMS and FortiClient licenses from a Fortinet reseller.

  1. Log in to your FortiCloud account on Customer Service & Support.
  2. Go to Asset > Register/Activate.
  3. In the Registration Code field, enter the Contract Registration Code from your service registration document. Configure other fields as required, then click Next.

  4. Do one of the following:
    1. If this is the first license that you are applying to this EMS server, do the following:
      1. Click Register.
      2. In the Hardware ID field, enter the hardware ID found in Administration > Configure License in EMS. If you register the license prior to installing EMS, you must enter the hardware ID after installation. Configure other fields as required, then click Next.
      3. Complete the registration, then click Confirm.
      4. In EMS, go to Administration > Configure License.
      5. For License Source, select FortiCare.
      6. In the FortiCloud Account field, enter your FortiCloud account ID or email address.
      7. In the Password field, enter your FortiCloud account password.
      8. Click Login & Update License. Once your account information is authenticated, EMS updates the Configure License page with the serial number and license information that it retrieved from FortiCloud.
    2.  As described in the FortiClient EMS Administration Guide, you can apply multiple license types to the same EMS server. For example, if you have already applied a Fabric Agent license to your EMS server, you can apply another license type, such as a Chromebook license, to the same EMS server. If desired, add another license type:
      1. On the Registration Confirmation page, when applying an additional license type, you must select Renew on the contract registration screen, regardless of the license types of the first and subsequent licenses. Selecting Renew combines the new license with any existing licenses for the EMS server and allows you to add the new license type to EMS while retaining previously applied license(s).
        Caution

        When applying an additional license type to EMS, selecting Register instead of Renew creates an additional license file instead of combining the new license with the existing license(s). You will not be able to apply the new and existing licenses to the same EMS server.

      2. In the Serial Number field, enter the EMS serial number or select the EMS instance from the list. You can find the serial number in Administration > Configure License in EMS. Click Next.
      3. Complete the registration, then click Confirm.

EMS reports the following information to FortiCare. FortiCloud displays this information in its dashboard and asset management pages:

  • EMS software version
  • Number of FortiClient endpoints currently actively licensed under and being managed by this EMS
  • Endpoint license expiry statuses. You can use this information to plan license renewals.

Using a second license to extend the license expiry date does not increase the number of licensed clients. To increase the number of licensed clients, contact Fortinet Support for a co-term contract.

Caution

If you previously activated another license with the same EMS hardware ID, you receive a duplicated UUID error. In this case, contact Customer Support to remove the hardware ID from the old license.

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Licensing EMS by logging in to FortiCloud

You must license FortiClient EMS to use it for endpoint management and provisioning.

To apply a trial license to FortiClient EMS:

The following steps assume that you have already acquired an EMS installation file from FortiCloud or a Fortinet sales representative for evaluation purposes and installed EMS.

  1. In EMS, in the License Information widget, click Add beside FortiCloud Account.
  2. In the FortiCloud Registration dialog, enter your FortiCloud account credentials. If you do not have a FortiCloud account, create one.
  3. Read and accept the license agreement terms.
  4. Click Login & Start Trial. If your FortiCloud account is eligible for an EMS trial license, the License Information widget updates with the trial license information, and you can now manage three Windows, macOS, Linux, iOS, and Android endpoints indefinitely.
To apply a paid license to FortiClient EMS:

The following steps assume that you have already purchased and acquired your EMS and FortiClient licenses from a Fortinet reseller.

  1. Log in to your FortiCloud account on Customer Service & Support.
  2. Go to Asset > Register/Activate.
  3. In the Registration Code field, enter the Contract Registration Code from your service registration document. Configure other fields as required, then click Next.

  4. Do one of the following:
    1. If this is the first license that you are applying to this EMS server, do the following:
      1. Click Register.
      2. In the Hardware ID field, enter the hardware ID found in Administration > Configure License in EMS. If you register the license prior to installing EMS, you must enter the hardware ID after installation. Configure other fields as required, then click Next.
      3. Complete the registration, then click Confirm.
      4. In EMS, go to Administration > Configure License.
      5. For License Source, select FortiCare.
      6. In the FortiCloud Account field, enter your FortiCloud account ID or email address.
      7. In the Password field, enter your FortiCloud account password.
      8. Click Login & Update License. Once your account information is authenticated, EMS updates the Configure License page with the serial number and license information that it retrieved from FortiCloud.
    2.  As described in the FortiClient EMS Administration Guide, you can apply multiple license types to the same EMS server. For example, if you have already applied a Fabric Agent license to your EMS server, you can apply another license type, such as a Chromebook license, to the same EMS server. If desired, add another license type:
      1. On the Registration Confirmation page, when applying an additional license type, you must select Renew on the contract registration screen, regardless of the license types of the first and subsequent licenses. Selecting Renew combines the new license with any existing licenses for the EMS server and allows you to add the new license type to EMS while retaining previously applied license(s).
        Caution

        When applying an additional license type to EMS, selecting Register instead of Renew creates an additional license file instead of combining the new license with the existing license(s). You will not be able to apply the new and existing licenses to the same EMS server.

      2. In the Serial Number field, enter the EMS serial number or select the EMS instance from the list. You can find the serial number in Administration > Configure License in EMS. Click Next.
      3. Complete the registration, then click Confirm.

EMS reports the following information to FortiCare. FortiCloud displays this information in its dashboard and asset management pages:

  • EMS software version
  • Number of FortiClient endpoints currently actively licensed under and being managed by this EMS
  • Endpoint license expiry statuses. You can use this information to plan license renewals.

Using a second license to extend the license expiry date does not increase the number of licensed clients. To increase the number of licensed clients, contact Fortinet Support for a co-term contract.

Caution

If you previously activated another license with the same EMS hardware ID, you receive a duplicated UUID error. In this case, contact Customer Support to remove the hardware ID from the old license.