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Known issues

Known issues

The following issues have been identified in version 6.4.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Endpoint management

Bug ID

Description

686308

User-based policy does not work assigned to security user groups.

689682

Device in Zero Trust Tag Monitor shows future timestamp.

690890

Endpoint search only shows the first 50 results.

GUI

Bug ID

Description

614445 Add option for a default tab to GUI and XML.
678471 Group assignment rules do not work automatically for installer ID.
684209 GUI is inaccessible after uploading SSL certificate.

Administration

Bug ID

Description

677679 EMS sends duplicate email alerts.
688708 User cannot back up EMS database after enabling multitenancy.

AD domains

Bug ID

Description

576108

Distinguished name (DN) parsing problems.

608500

AD groups do not show syncing to AD server.

649002

AD sync fails when adding device with more than 256 characters in DN.

668190

Endpoint does not show in domain OU.

677247

EMS shows multiple records of same domain when AD domain is added.

681244

Saving a Zero Trust Tagging rule in GUI is inconsistent for AD Group and User Identity rule types.

682159

EMS shows empty Security Groups when LDAP query reaches value (MaxValRange) limit.

686211

Endpoint registered to EMS is moved into original OU from custom domain group.

FortiClient Cloud

Bug ID

Description

680940 FortiClient Cloud does not accurately record the IP addresses of the EMS administrators that log in.

License management

Bug ID

Description

697036 After upgrading to 6.4.3, the License Information widget on the Dashboard may incorrectly show the Next Generation Endpoint Security License status as unlicensed even though the EPP license is active and working. This is a display issue and the EPP feature will continue to work on a licensed EMS.

Other

Bug ID

Description

681744

FortiOS fails to set up Security Fabric connector with EMS after upgrade.

Workaround: When EMS reaches this broken state, you must do one of the following:

  • Reupload the certificate. Reuploading the certificate causes the certificate to be saved in server.crt and correctly applied.
  • Delete the user certificate from the GUI. This causes EMS to use the FortiCare certificate, making the configuration match what it was prior to the upgrade.

You should only see this issue when upgrading from 6.4.1 to a later 6.4 version. Upgrading from 6.4.2 to 6.4.3 should result in the correct certificate being applied.

687815 Changing FQDN deletes files in EMS installation directory.

Known issues

The following issues have been identified in version 6.4.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Endpoint management

Bug ID

Description

686308

User-based policy does not work assigned to security user groups.

689682

Device in Zero Trust Tag Monitor shows future timestamp.

690890

Endpoint search only shows the first 50 results.

GUI

Bug ID

Description

614445 Add option for a default tab to GUI and XML.
678471 Group assignment rules do not work automatically for installer ID.
684209 GUI is inaccessible after uploading SSL certificate.

Administration

Bug ID

Description

677679 EMS sends duplicate email alerts.
688708 User cannot back up EMS database after enabling multitenancy.

AD domains

Bug ID

Description

576108

Distinguished name (DN) parsing problems.

608500

AD groups do not show syncing to AD server.

649002

AD sync fails when adding device with more than 256 characters in DN.

668190

Endpoint does not show in domain OU.

677247

EMS shows multiple records of same domain when AD domain is added.

681244

Saving a Zero Trust Tagging rule in GUI is inconsistent for AD Group and User Identity rule types.

682159

EMS shows empty Security Groups when LDAP query reaches value (MaxValRange) limit.

686211

Endpoint registered to EMS is moved into original OU from custom domain group.

FortiClient Cloud

Bug ID

Description

680940 FortiClient Cloud does not accurately record the IP addresses of the EMS administrators that log in.

License management

Bug ID

Description

697036 After upgrading to 6.4.3, the License Information widget on the Dashboard may incorrectly show the Next Generation Endpoint Security License status as unlicensed even though the EPP license is active and working. This is a display issue and the EPP feature will continue to work on a licensed EMS.

Other

Bug ID

Description

681744

FortiOS fails to set up Security Fabric connector with EMS after upgrade.

Workaround: When EMS reaches this broken state, you must do one of the following:

  • Reupload the certificate. Reuploading the certificate causes the certificate to be saved in server.crt and correctly applied.
  • Delete the user certificate from the GUI. This causes EMS to use the FortiCare certificate, making the configuration match what it was prior to the upgrade.

You should only see this issue when upgrading from 6.4.1 to a later 6.4 version. Upgrading from 6.4.2 to 6.4.3 should result in the correct certificate being applied.

687815 Changing FQDN deletes files in EMS installation directory.