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Special notices

Special notices

FortiClient EMS Microsoft Visual C++ installation

The EMS installation includes installation of Microsoft Visual C++ (VC) 2015. If the server already has a newer VC version installed, the installation fails. See VC++ 2015 Redistributable installation returns error 1638 when newer version already installed.

If you have a VC version installed on your server that is newer than 2015, uninstall VC before installing EMS.

SQL Server Enterprise with 5000 or more endpoints

When managing more than 5000 endpoints, install SQL Server Standard or Enterprise instead of SQL Server Express, which the EMS installation also installs by default. Otherwise, you may experience database deadlocks. The minimum SQL Server version that FortiClient EMS supports is 2017. See Upgrading Microsoft SQL Server Express to Microsoft SQL Server Standard or Enterprise.

Split tunnel

A split tunnel configuration that functioned in FortiClient (Windows) 6.4.1 no longer works after upgrading to 6.4.9, unless you have configured a per-tunnel configuration in EMS.

Special notices

FortiClient EMS Microsoft Visual C++ installation

The EMS installation includes installation of Microsoft Visual C++ (VC) 2015. If the server already has a newer VC version installed, the installation fails. See VC++ 2015 Redistributable installation returns error 1638 when newer version already installed.

If you have a VC version installed on your server that is newer than 2015, uninstall VC before installing EMS.

SQL Server Enterprise with 5000 or more endpoints

When managing more than 5000 endpoints, install SQL Server Standard or Enterprise instead of SQL Server Express, which the EMS installation also installs by default. Otherwise, you may experience database deadlocks. The minimum SQL Server version that FortiClient EMS supports is 2017. See Upgrading Microsoft SQL Server Express to Microsoft SQL Server Standard or Enterprise.

Split tunnel

A split tunnel configuration that functioned in FortiClient (Windows) 6.4.1 no longer works after upgrading to 6.4.9, unless you have configured a per-tunnel configuration in EMS.