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Known issues

Known issues

The following issues have been identified in FortiClient (Windows) 7.0.0. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

FortiSASE SIA

Bug ID

Description

701552 FortiSASE SIA tunnel reconnection issues after FortiSASE SIA portal removes VPN user.

Application Firewall

Bug ID Description
710910 The Application Firewall tab becomes visible after reboot when it should remain hidden.

GUI

Bug ID Description
708855 GUI shows site is unavailable when blocked.

Endpoint control

Bug ID Description
699686

EMS does not receive software inventory from FortiClient (Windows).

702660

Switching Active Directory users does not modify user details in EMS Endpoints pane.

FSSOMA

Bug ID

Description

705256 SSOMA fails to call WTSQueryUserToken.

Zero Trust Telemetry

Bug ID

Description

587327 Device detection/VPN autoconnect frequency is too often.
652647 FortiClient fails to upload large diagnostics tool result file to EMS.
687611 FortiClient should calculate AD group-based policy rule for tags.

693928

After FortiClient successfully migrates to a new EMS, it does not remove original EMS from EMS list.

697795

FortiClient fails to calculate on-fabric result.

701552 SASE SIA tunnel reconnection issues after SASE SIA portal removes VPN user.
702660 Switching AD users does not modify user details in EMS Endpoints table.
705010 EMS shows endpoints with incorrect usernames.
705664 FortiGate waits about one minute to get ztna-ems-tag update.

714131

Migrating FortiClient to a different server fails when connection key is enabled.

Malware Protection and Sandbox

Bug ID

Description

590688 FortiClient says FortiSandbox scan does not support file type when extension is supported and enabled on FortiSandbox.
683027 FortiClient (Windows) shows quarantine message, even if Application Firewall is not installed and quarantine mode will not work.
691328 FortiClient upgrade does not upgrade antivirus engine as deployed through an EMS installer.

705761

FortiClient (Windows) does not block USB drives when removable media access is configured to block WPD devices.

713557

Exceptions do not work for AntiExploit module.

Remote Access

Bug ID

Description

700092

VPN does not connect when using domain user account.

700440

Application-based split tunneling does not work.

702965 Host check interval does not work as expected after PC has previously gone into sleep mode.

703939

FortiClient does not send UID to SSL VPN daemon.

707882

IPsec VPN fails to autoconnect and displays Failed to launch IPsec service error.

709001 SSL VPN host check validation does not work for SAML user.

710603

VPN resets with each EMS push.

711227 Per-user autoconnect starts autoconnecting before logging onto Windows.
711402 Per-user autoconnect does not establish and remains connected after logging onto Windows.

713909

If Enable VPN before Windows is enabled and there are multiple tunnels configured, there is long delay before Windows login prompt.

714564

SAML connection stays in connecting state and never return with error when FortiGate gateway is inaccessible.

Console

Bug ID

Description

690679 EMS cannot tag endpoints based on nested AD groups.
703213 Reusing/sharing SAML identity provider cookie.
707440 Clear Logs button on Settings page is disabled after unlocking settings.

Vulnerability Scan

Bug ID

Description

630202 Vulnerability Scan cannot detect Zoom.exe installer.

Logs

Bug ID

Description

709729 realtime_scan log disappears after ten seconds.

Other

Bug ID

Description

69182 FortiClient does not support the pound (£) sign.
689936 GUI issue when connecting to IPsec VPN using FortiTray.

Known issues

The following issues have been identified in FortiClient (Windows) 7.0.0. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

FortiSASE SIA

Bug ID

Description

701552 FortiSASE SIA tunnel reconnection issues after FortiSASE SIA portal removes VPN user.

Application Firewall

Bug ID Description
710910 The Application Firewall tab becomes visible after reboot when it should remain hidden.

GUI

Bug ID Description
708855 GUI shows site is unavailable when blocked.

Endpoint control

Bug ID Description
699686

EMS does not receive software inventory from FortiClient (Windows).

702660

Switching Active Directory users does not modify user details in EMS Endpoints pane.

FSSOMA

Bug ID

Description

705256 SSOMA fails to call WTSQueryUserToken.

Zero Trust Telemetry

Bug ID

Description

587327 Device detection/VPN autoconnect frequency is too often.
652647 FortiClient fails to upload large diagnostics tool result file to EMS.
687611 FortiClient should calculate AD group-based policy rule for tags.

693928

After FortiClient successfully migrates to a new EMS, it does not remove original EMS from EMS list.

697795

FortiClient fails to calculate on-fabric result.

701552 SASE SIA tunnel reconnection issues after SASE SIA portal removes VPN user.
702660 Switching AD users does not modify user details in EMS Endpoints table.
705010 EMS shows endpoints with incorrect usernames.
705664 FortiGate waits about one minute to get ztna-ems-tag update.

714131

Migrating FortiClient to a different server fails when connection key is enabled.

Malware Protection and Sandbox

Bug ID

Description

590688 FortiClient says FortiSandbox scan does not support file type when extension is supported and enabled on FortiSandbox.
683027 FortiClient (Windows) shows quarantine message, even if Application Firewall is not installed and quarantine mode will not work.
691328 FortiClient upgrade does not upgrade antivirus engine as deployed through an EMS installer.

705761

FortiClient (Windows) does not block USB drives when removable media access is configured to block WPD devices.

713557

Exceptions do not work for AntiExploit module.

Remote Access

Bug ID

Description

700092

VPN does not connect when using domain user account.

700440

Application-based split tunneling does not work.

702965 Host check interval does not work as expected after PC has previously gone into sleep mode.

703939

FortiClient does not send UID to SSL VPN daemon.

707882

IPsec VPN fails to autoconnect and displays Failed to launch IPsec service error.

709001 SSL VPN host check validation does not work for SAML user.

710603

VPN resets with each EMS push.

711227 Per-user autoconnect starts autoconnecting before logging onto Windows.
711402 Per-user autoconnect does not establish and remains connected after logging onto Windows.

713909

If Enable VPN before Windows is enabled and there are multiple tunnels configured, there is long delay before Windows login prompt.

714564

SAML connection stays in connecting state and never return with error when FortiGate gateway is inaccessible.

Console

Bug ID

Description

690679 EMS cannot tag endpoints based on nested AD groups.
703213 Reusing/sharing SAML identity provider cookie.
707440 Clear Logs button on Settings page is disabled after unlocking settings.

Vulnerability Scan

Bug ID

Description

630202 Vulnerability Scan cannot detect Zoom.exe installer.

Logs

Bug ID

Description

709729 realtime_scan log disappears after ten seconds.

Other

Bug ID

Description

69182 FortiClient does not support the pound (£) sign.
689936 GUI issue when connecting to IPsec VPN using FortiTray.