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Known issues

Known issues

The following issues have been identified in FortiClient (macOS) 7.0.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Avatar

Bug ID

Description

763109 User cannot submit user-specified information and cannot log in with cloud services.

Zero Trust Network Access connections

Bug ID

Description

736561 TCP forwarding does not work effectively for macOS while trying to RDP and SSH over IPsec or SSL VPN tunnel.

786340

ZTNA traffic not routed to ZTNA Access Proxy when connected to SSLVPN. A workaround in 7.0.3 is to use a physical macOS device and disconnect thunderbolt.

GUI

Bug ID

Description

763681 EMS cannot update current VPN connection on FortiClient (macOS).

Malware Protection and Sandbox Detection

Bug ID

Description

753672 FortiClient (macOS) logs do not indicate threat level.
763603 Removable media access does not block devices.

774268

Sandbox test button on GUI shows invalid network IP address and Sandbox status remains unreachable after configuring valid IP address.

784572

EMS doesn't have USB monitor event tab for USB monitor logs sent from FortiClient (macOS) when tested on masOS endpoints.

Remote Access

Bug ID

Description

697099

Traffic bypasses the Web Filter when it goes through IPsec VPN tunnel.

730348

Unity features for save password, autoconnect, and always up are missing in GUI.

738425

SSL VPN GUI and tray mismatch in Unity features.

755199

Button to launch FortiClient from SSL VPN web portal does not work.

761729

IPsec VPN stays in connecting stage with wrong preshared key.

764104

FortiClient (macOS) does not forward traffic via SSL VPN tunnel.

768818

After connecting to SSL VPN main or full tunnel, user cannot access corporate internal network, while Internet works fine.

776888

FortiClient (macOS) does not dynamically display Disconnect VPN button unless the user reopens the console.

781422

IPsec VPN rekey does not work with FortiToken.

782048 You must disable Application Firewall and Web Filter on new Macbook Pros 14 and 16 to avoid conflict with SSL VPN.

785147

FortiSASE VPN doesn't automatically connect back after FortiClient (macOS) is upgraded from 6.4.6 GA to 7.0.3 latest build.

786011

Vulnerability feature does not auto-patch OS 12.2.1 after OS vulnerability is detected on Monterey 12.1.

786029

After SASE EMS is upgraded from 6.4.4 to 7.0.3, the FortiClient (macOS) OS status shows not connected.

Zero Trust tags

Bug ID

Description

762199 FortiClient (macOS) fails to report user identity tag.

Vulnerability Scan

Bug ID

Description

770605 GUI does not display the correct information about the scheduled scan time for weekly and monthly vulnerability scheduled scans.

785166

Many installed apps are not displaying under Software Inventory on EMS.

Web Filter and plugin

Bug ID

Description

755055

When action set for site categories is warn, browser does not show the customized webpage, which allows user to bypass blocking.

772332 External Ethernet adapter dongle gets disconnected when running speed test.

Application Firewall

Bug ID

Description

718957 Application Firewall does not work after reboot.

768897

Application Firewall does not take effect unless FortiClient (macOS) disconnects and reconnects to EMS.

Endpoint management

Bug ID

Description

770364 Disable third party features for macOS endpoints.

Logs

Bug ID

Description

777013 Change/existing avatar image does not show on FortiAnalyzer.

Install and deployment

Bug ID

Description

754722 Uninstall deployment from EMS does not work.

764672

FortiClient (macOS) displays deployment popup for user when EMS configured an unattended installation.

Bug ID

Description

784738 The FortiClient (macOS) console and invalid certificate prompt are not showing automatically after FortiClient (macOS) installation.

Known issues

The following issues have been identified in FortiClient (macOS) 7.0.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Avatar

Bug ID

Description

763109 User cannot submit user-specified information and cannot log in with cloud services.

Zero Trust Network Access connections

Bug ID

Description

736561 TCP forwarding does not work effectively for macOS while trying to RDP and SSH over IPsec or SSL VPN tunnel.

786340

ZTNA traffic not routed to ZTNA Access Proxy when connected to SSLVPN. A workaround in 7.0.3 is to use a physical macOS device and disconnect thunderbolt.

GUI

Bug ID

Description

763681 EMS cannot update current VPN connection on FortiClient (macOS).

Malware Protection and Sandbox Detection

Bug ID

Description

753672 FortiClient (macOS) logs do not indicate threat level.
763603 Removable media access does not block devices.

774268

Sandbox test button on GUI shows invalid network IP address and Sandbox status remains unreachable after configuring valid IP address.

784572

EMS doesn't have USB monitor event tab for USB monitor logs sent from FortiClient (macOS) when tested on masOS endpoints.

Remote Access

Bug ID

Description

697099

Traffic bypasses the Web Filter when it goes through IPsec VPN tunnel.

730348

Unity features for save password, autoconnect, and always up are missing in GUI.

738425

SSL VPN GUI and tray mismatch in Unity features.

755199

Button to launch FortiClient from SSL VPN web portal does not work.

761729

IPsec VPN stays in connecting stage with wrong preshared key.

764104

FortiClient (macOS) does not forward traffic via SSL VPN tunnel.

768818

After connecting to SSL VPN main or full tunnel, user cannot access corporate internal network, while Internet works fine.

776888

FortiClient (macOS) does not dynamically display Disconnect VPN button unless the user reopens the console.

781422

IPsec VPN rekey does not work with FortiToken.

782048 You must disable Application Firewall and Web Filter on new Macbook Pros 14 and 16 to avoid conflict with SSL VPN.

785147

FortiSASE VPN doesn't automatically connect back after FortiClient (macOS) is upgraded from 6.4.6 GA to 7.0.3 latest build.

786011

Vulnerability feature does not auto-patch OS 12.2.1 after OS vulnerability is detected on Monterey 12.1.

786029

After SASE EMS is upgraded from 6.4.4 to 7.0.3, the FortiClient (macOS) OS status shows not connected.

Zero Trust tags

Bug ID

Description

762199 FortiClient (macOS) fails to report user identity tag.

Vulnerability Scan

Bug ID

Description

770605 GUI does not display the correct information about the scheduled scan time for weekly and monthly vulnerability scheduled scans.

785166

Many installed apps are not displaying under Software Inventory on EMS.

Web Filter and plugin

Bug ID

Description

755055

When action set for site categories is warn, browser does not show the customized webpage, which allows user to bypass blocking.

772332 External Ethernet adapter dongle gets disconnected when running speed test.

Application Firewall

Bug ID

Description

718957 Application Firewall does not work after reboot.

768897

Application Firewall does not take effect unless FortiClient (macOS) disconnects and reconnects to EMS.

Endpoint management

Bug ID

Description

770364 Disable third party features for macOS endpoints.

Logs

Bug ID

Description

777013 Change/existing avatar image does not show on FortiAnalyzer.

Install and deployment

Bug ID

Description

754722 Uninstall deployment from EMS does not work.

764672

FortiClient (macOS) displays deployment popup for user when EMS configured an unattended installation.

Bug ID

Description

784738 The FortiClient (macOS) console and invalid certificate prompt are not showing automatically after FortiClient (macOS) installation.