If your EMS administrator has configured a reauthentication timeout, you may need to periodically reauthenticate to maintain your connection to EMS.
To reauthenticate your identity in FortiClient:
- A notification appears on FortiClient five days before the reauthentication timeout. Click Sign-in to initiate reauthentication.
- FortiClient displays an authentication dialog. The Username field is grayed out to prevent the user from reauthenticating as a different user. In the Password field, enter your password.
- Click Sign in. If you provide the correct password, FortiClient remains connected to EMS, and the warning disappears until the next reauthentication cycle. If reauthentication fails, the Telemetry status displays as Not reachable, the verified user logs off, and FortiClient displays a dialog to initiate the onboarding process. For a new onboarding process, the Username field is available.