Known issues
The following issues have been identified in version 7.0.6. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.
Dashboard
Bug ID |
Description |
---|---|
781654 | EMS does not remove dashboard outbreak alerts when endpoint disconnects. |
Endpoint management
Bug ID |
Description |
---|---|
691790 |
EMS should not allow downloading requested diagnostic result for FortiClient (Linux). |
760816 | Group assignment rules based on IP addresses do not work when using split tunnel. |
770364 | EMS does not disable third party features for non-Windows endpoints. |
772402 |
Endpoint does not move to correct workgroup based on installer ID after deploying FortiClient from EMS. |
780630 | EMS Active Directory schema does not fully update on EMS. |
785186 |
EMS does not remove user from policy after deleting the domain. |
792652 |
EMS cannot delete domain. |
803887 |
GUI does not show assigned installer for fresh domain machine during deployment. |
813513 | User cannot download or view Sandbox malware report. |
821704 | EMS reports device as managed in verified and unverified user table after FortiClient is unregistered from EMS. |
Endpoint policy and profile
Bug ID |
Description |
---|---|
466124 | User cannot change <nat_alive_freq> value. |
766445 |
EMS enables or disables profile feature for all policies that use the defined profile. |
799062 |
FortiClient does not send Web Filter traffic logs to FortiAnalyzer. |
810123 | VPN before logon does not appear with fresh FortiClient installation. |
811199 | FortiGate to EMS Web Filter profile synchronization misbehaves for Chromebook profiles. |
816362 | Web Filter profile synced from FortiManager does not allow Allow websites when rating error occurs. |
817291 | EMS cannot import some Web Filter options, such as safe search and Allow websites when rating error occurs from FortiManager. |
823595 | A newly created profile should have the invalid certificate action set to warning by default when EMS applies a valid certificate. |
823685 | Imported Web Filter profile from FortiGate or FortiManager changes to allow all categories after enabling Log User Initiated Traffic and resynchronizing. |
License
Bug ID |
Description |
---|---|
823458 | EMS with Endpoint Protection Platform (EPP) only license and zero trust network access feature enabled reports EPP license as consumed but fails to quarantine endpoint. |
Multitenancy
Bug ID |
Description |
---|---|
745854 | Super administrators convert to site administrators after enabling multitenancy. |
816600 | Non-default site database does not update EMS serial number after uploading new license. |
Install and upgrade
Bug ID |
Description |
---|---|
820546 | EMS disables New EMS Version is available for deployment EMS alert after upgrade. |
824303 | Upgrading to 7.0.6 breaks Malware Protection profiles due to XML error.
Workaround: Open an existing profile, click the Advanced button, then go to the XML Configuration tab. Click the Edit button, then save it. This resolves the issue and removes the red X from the left window pane. |
Zero Trust tagging
Deployment and installers
System Settings
Bug ID |
Description |
---|---|
753951 |
EMS does not recognize disabling Use FortiManager for client software/signature updates > Failover. |
784554 | EMS displays error while importing ACME certificate. |
807340 |
EMS tries to connect to FortiGuard Anycast server on port 8000. |
794841 |
Email alerts are not triggered when the number of available licenses is less than 10% of the total. |
753951 |
EMS does not recognize it when user disables Use FortiManager for client software/signature updates > Failover. |
823701 |
User cannot enable Enforce User Verification on FortiClient Cloud. |
Chromebook
Bug ID |
Description |
---|---|
777957 | EMS assigns the wrong profile. |
Administration
Bug ID |
Description |
---|---|
678899 |
Persisting LDAP configuration in multitenancy global/default/non-default administration users. |
Performance
Bug ID |
Description |
---|---|
731097 | Updating or disabling policy assigned to large number of AD endpoints takes long time to process. |
759729 | Possible slow httpd file handle leak. |
EMS HA
Bug ID |
Description |
---|---|
809344 | High availability (HA) does not start if starting without the database. |
809396 | EMS on HA backup generates a generic error. |
816314 | Restoring a database does not restore EMS configuration and settings in always on availability environment. |
Configuration
Bug ID |
Description |
---|---|
745913 | SMTP configuration fails authentication. |
Endpoint control
Bug ID |
Description |
---|---|
776626 |
FortiClient may fail to get Web Filter custom message when EMS runs in high availability mode. |
779652 | IPsec VPN shows offline status in FortiGate endpoint record list and fails to resolve VPN IP address to EMS tag firewall dynamic address. |
813531 | EMS does not push profile to endpoints if they connect to EMS after enabling the feature under EMS System Settings. |
GUI
Bug ID |
Description |
---|---|
717433 |
Patching a vulnerability for a specific endpoint patches it on others. |
731074 |
Importing the same JSON file for zero trust tagging twice introduces duplicate tags. |
767469 | EMS marks many endpoints as not installed after upgrading. |
770204 | When CX changes the invitation link expiry date, the previous invitation link does not work. |
771027 | FortiClient does not detect virus within large zip file, but detects it when extracted. |
774880 |
You can import the same Zero Trust tagging rules multiple times by clicking the Import button multiple times. |
793313 |
Detailed deployment states list does not fit in window. |
811774 |
EMS with Remote Access-only license shows unrelated feature options on GUI. |
816151 |
Toggle for Use FortiManager for client software/signature updates appears disabled after enabling the feature. |
819205 |
License widget shows Forensic license as NaN used of X when no license is in use. |
Malware Protection and Sandbox
Bug ID |
Description |
---|---|
793926 | FortiShield blocks spoolsv.exe on Citrix virtual machine servers. |
Vulnerability Scan
Bug ID |
Description |
---|---|
725170 | Vulnerabilities detected on FortiClient do not show in EMS. |
740041 |
Vulnerability logging does not have filepath and applications information. |
Other
Bug ID |
Description |
---|---|
752052 | EMS does not sending alert emails. |
786181 |
EMS is not sending EMS and endpoint alert emails. |
820060 | Verified user and unverified user tables show same device list with the same logins and registered LDAP users. |