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Known issues

Known issues

The following issues have been identified in FortiClient (macOS) 7.0.6. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Configuration

Bug ID

Description

730415 FortiClient (macOS) backs up configuration that is missing locally configured Zero Trust Network Access connection rules.

817546

FortiClient (macOS) does not point to usforticlient.fortinet.net for signature update setting when Location-US | Server-FortiGuard.

Zero Trust Network Access connection rules

Bug ID

Description

761497 macOS displays security confirmation popup twice on Monterey 12.0.1 when user starts, registers, unregisters, or shuts down FortiClient.

GUI

Bug ID

Description

763681 EMS cannot update current VPN connection on FortiClient (macOS).
794215 GUI displays server name indication through EMS Telemetry info when connected to FortiClient Cloud.

Endpoint control

Bug ID

Description

706496 Deep inspection does not work and the endpoint does not download the certificate.
735589 Non-default site shows incorrect deployment state.

753663

When using off-net profile that has antivirus protection enabled, GUI does not show Malware Protection tab.

784738

FortiClient console and invalid certificate prompt do not show automatically after installation.

805088

When ztagent process is accidentally terminated, FortiClient cannot get new configuration profile from EMS.

814351

Endpoint information page incorrectly displays device user's domain information after user switches on macOS device.

816209

EMS should only count endpoint as on-fabric when all the rules are met in an on-fabric detection rule set.

Remote Access

Bug ID

Description

736245

IPsec VPN does not work when multiple remote gateways are configured in a priority-based list.

738425

SSL VPN GUI and tray mismatch in unity features.

765621 Network connection issue after waking from sleep mode.

768818

After connecting to SSL VPN main or full tunnel, user cannot access corporate internal network, while Internet works fine.

783439 SAML SSL VPN is stuck at authentication step with some identity providers.
783502 SSL VPN connection fails when fully qualified domain name is set for remote gateway.
790392 FortiClient blocks the network when Wi-Fi is changed.
790733 FortiClient cannot resolve DNS suffix after connecting to SSL VPN.
793893 Search domains do not transfer correctly to endpoints.
794730 Auto connect and always up options appear as enabled after disconnecting from VPN when they are disabled on the XML profile.

800923

Customized host check failure message for SSL VPN does not work.

800978 Autoconnect is triggered twice when both on-fabric and off-fabric profiles are configured.

801134

FortiClient (macOS) does not generate or replicate SSL VPN logs for uploading to FortiAnalyzer when tunnel is established.

813039

User cannot visit local services after FortiSASE connection.

821705

SSL VPN tunnel does not show Bytes Received and Bytes Sent correctly.

Zero Trust tags

Bug ID

Description

793033 ZTNA LDAP group rule does not work.

805201

Security > File Vault Disk Encryption is enabled tag does not update dynamically when the encryption status changes.

816183

On-Fabric detection VPN tunnel rule type does not work properly with FortiClient (macOS).

Vulnerability Scan

Bug ID

Description

786011 Vulnerability feature does not autopatch macOS Monterey 12.2.1 after it detects operating system (OS) vulnerability on macOS Monterey 12.1.
790288 Vulnerability scan does not detect OS vulnerabilities.

Web Filter and plugin

Bug ID

Description

755055

When action set for site categories is warn, browser does not show the customized webpage, which allows user to bypass blocking.

772332 External Ethernet adapter dongle gets disconnected when speed test is run.
788799 Web Filter does not block websites based on configured exclusions.
795631 Web Filter does not block the selected categories.
823469 FortiClient console does not show security risk category as configured on EMS Web Filter profile.

Application Firewall

Bug ID

Description

718957 Application Firewall does not work after reboot.

800344

You can remotely access quarantined endpoints using VNC protocol.

Endpoint management

Bug ID

Description

770364 Disable third party features for macOS endpoints.

773440

Domain-joined macOS endpoints register as duplicates to EMS.

Performance

Bug ID

Description

778651 Large downloads and speed tests result in high latency, packet loss, and poor performance.

Installation and upgrade

Bug ID

Description

820245 While using online installer, upgrading from free VPN-only client to the full version of FortiClient (macOS) fails.

Logs

Bug ID

Description

713287 FortiClient does not generate local logs for zero trust network access.
750703 IPsec and SSL VPN events are not logged on FortiAnalyzer appropriately.

801134

FortiClient (macOS) does not generate or replicate SSL VPN logs for upload to FortiAnalyzer when it establishes a tunnel.

Known issues

The following issues have been identified in FortiClient (macOS) 7.0.6. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Configuration

Bug ID

Description

730415 FortiClient (macOS) backs up configuration that is missing locally configured Zero Trust Network Access connection rules.

817546

FortiClient (macOS) does not point to usforticlient.fortinet.net for signature update setting when Location-US | Server-FortiGuard.

Zero Trust Network Access connection rules

Bug ID

Description

761497 macOS displays security confirmation popup twice on Monterey 12.0.1 when user starts, registers, unregisters, or shuts down FortiClient.

GUI

Bug ID

Description

763681 EMS cannot update current VPN connection on FortiClient (macOS).
794215 GUI displays server name indication through EMS Telemetry info when connected to FortiClient Cloud.

Endpoint control

Bug ID

Description

706496 Deep inspection does not work and the endpoint does not download the certificate.
735589 Non-default site shows incorrect deployment state.

753663

When using off-net profile that has antivirus protection enabled, GUI does not show Malware Protection tab.

784738

FortiClient console and invalid certificate prompt do not show automatically after installation.

805088

When ztagent process is accidentally terminated, FortiClient cannot get new configuration profile from EMS.

814351

Endpoint information page incorrectly displays device user's domain information after user switches on macOS device.

816209

EMS should only count endpoint as on-fabric when all the rules are met in an on-fabric detection rule set.

Remote Access

Bug ID

Description

736245

IPsec VPN does not work when multiple remote gateways are configured in a priority-based list.

738425

SSL VPN GUI and tray mismatch in unity features.

765621 Network connection issue after waking from sleep mode.

768818

After connecting to SSL VPN main or full tunnel, user cannot access corporate internal network, while Internet works fine.

783439 SAML SSL VPN is stuck at authentication step with some identity providers.
783502 SSL VPN connection fails when fully qualified domain name is set for remote gateway.
790392 FortiClient blocks the network when Wi-Fi is changed.
790733 FortiClient cannot resolve DNS suffix after connecting to SSL VPN.
793893 Search domains do not transfer correctly to endpoints.
794730 Auto connect and always up options appear as enabled after disconnecting from VPN when they are disabled on the XML profile.

800923

Customized host check failure message for SSL VPN does not work.

800978 Autoconnect is triggered twice when both on-fabric and off-fabric profiles are configured.

801134

FortiClient (macOS) does not generate or replicate SSL VPN logs for uploading to FortiAnalyzer when tunnel is established.

813039

User cannot visit local services after FortiSASE connection.

821705

SSL VPN tunnel does not show Bytes Received and Bytes Sent correctly.

Zero Trust tags

Bug ID

Description

793033 ZTNA LDAP group rule does not work.

805201

Security > File Vault Disk Encryption is enabled tag does not update dynamically when the encryption status changes.

816183

On-Fabric detection VPN tunnel rule type does not work properly with FortiClient (macOS).

Vulnerability Scan

Bug ID

Description

786011 Vulnerability feature does not autopatch macOS Monterey 12.2.1 after it detects operating system (OS) vulnerability on macOS Monterey 12.1.
790288 Vulnerability scan does not detect OS vulnerabilities.

Web Filter and plugin

Bug ID

Description

755055

When action set for site categories is warn, browser does not show the customized webpage, which allows user to bypass blocking.

772332 External Ethernet adapter dongle gets disconnected when speed test is run.
788799 Web Filter does not block websites based on configured exclusions.
795631 Web Filter does not block the selected categories.
823469 FortiClient console does not show security risk category as configured on EMS Web Filter profile.

Application Firewall

Bug ID

Description

718957 Application Firewall does not work after reboot.

800344

You can remotely access quarantined endpoints using VNC protocol.

Endpoint management

Bug ID

Description

770364 Disable third party features for macOS endpoints.

773440

Domain-joined macOS endpoints register as duplicates to EMS.

Performance

Bug ID

Description

778651 Large downloads and speed tests result in high latency, packet loss, and poor performance.

Installation and upgrade

Bug ID

Description

820245 While using online installer, upgrading from free VPN-only client to the full version of FortiClient (macOS) fails.

Logs

Bug ID

Description

713287 FortiClient does not generate local logs for zero trust network access.
750703 IPsec and SSL VPN events are not logged on FortiAnalyzer appropriately.

801134

FortiClient (macOS) does not generate or replicate SSL VPN logs for upload to FortiAnalyzer when it establishes a tunnel.