Known issues
The following issues have been identified in version 7.0.7. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.
Multitenancy
Dashboard
Bug ID |
Description |
---|---|
781654 | EMS does not remove dashboard outbreak alerts when endpoint disconnects. |
817485 |
Drilldown on macOS vulnerability includes unrelated vulnerabilities. |
Endpoint management
Bug ID |
Description |
---|---|
691790 |
EMS should not allow downloading requested diagnostic result for FortiClient (Linux). |
760816 | Group assignment rules based on IP addresses do not work when using split tunnel. |
770364 | EMS does not disable third party features for non-Windows endpoints. |
785186 |
EMS does not remove user from policy after deleting the domain. |
786738 |
Anti-Ransomware Events tab is visible after disabling the feature in Feature Select. |
792447 |
EMS fails to show zero trust network access (ZTNA) feature in endpoint details enabled/disabled features section. |
792652 |
EMS cannot delete domain. |
803887 |
GUI does not show assigned installer for fresh domain machine during deployment. |
808266 | Dashboard widget has incorrect results for endpoints with Windows operating systems. |
819196 | The multipart identifiers cs.software_id and cs.is_missing cannot be bound. |
831359 |
Forensics Analysis Download Report option opens the report instead of downloading it. |
834228 |
EMS reports endpoint vulnerability when Vulnerability Scan is not installed on the endpoint. |
Endpoint policy and profile
Bug ID |
Description |
---|---|
466124 | User cannot change <nat_alive_freq> value. |
766445 |
EMS enables or disables profile feature for all policies that use the defined profile. |
826013 |
Setting Vulnerability Scan patch status to Not does not work. |
826940 | EMS does not save <temp_whitelist_timeout> in an endpoint profile. |
833819 |
Backing up configuration files on FortiClient Cloud results in import errors. |
License
Bug ID |
Description |
---|---|
823690 | EMS includes Removable Media Access feature when using ZTNA user-based license. |
827875 |
Non-default site's License information page shows irrelevant license information. |
828944 |
EMS does not show A new license has been detected... if synced with FortiCloud account. |
Install and upgrade
Bug ID |
Description |
---|---|
820546 | EMS disables New EMS Version is available for deployment EMS alert after upgrade. |
829631 | Administrator cannot disable Delete Timeout option. |
Zero Trust tagging
Bug ID |
Description |
---|---|
712522 |
FortiGate does not receive some endpoint tags from EMS after upgrading. |
765375 | User in Active Directory Group Zero Trust Network Access rule does not identify domains. |
810778 | FortiClient tag information is not shared equally to connected FortiGate Fabric devices. |
815736 |
EMS fails to apply NOT for On-Fabric Status rule while creating a new tag. |
832328 |
EMS tags endpoint with threat ID rule after clearing firewall events. |
Deployment and installers
System Settings
Bug ID |
Description |
---|---|
753951 |
EMS does not recognize disabling Use FortiManager for client software/signature updates > Failover. |
784554 | EMS displays error while importing ACME certificate. |
794841 |
Email alerts are not triggered when the number of available licenses is less than 10% of the total. |
807340 |
EMS tries to connect to FortiGuard Anycast server on port 8000. |
828490 |
Permission Denied : Your permissions might have been updated error message displays for all admin roles. |
Chromebook
Bug ID |
Description |
---|---|
777957 | EMS assigns the wrong profile. |
Administration
Bug ID |
Description |
---|---|
678899 |
Persisting LDAP configuration in multitenancy global/default/non-default administration users. |
Performance
Bug ID |
Description |
---|---|
731097 | Updating or disabling policy assigned to large number of AD endpoints takes long time to process. |
759729 | Possible slow httpd file handle leak. |
HA
Bug ID |
Description |
---|---|
809344 | High availability (HA) does not start if starting without the database. |
809396 | EMS on HA backup generates a generic error. |
Configuration
Bug ID |
Description |
---|---|
745913 | SMTP configuration fails authentication. |
Endpoint control
Bug ID |
Description |
---|---|
776626 |
FortiClient may fail to get Web Filter custom message when EMS runs in high availability mode. |
813439 |
FortiClient registered with EMS IP address does not deregister from EMS when Enforce invitation-only registration for is set to ALL. |
813531 | EMS does not push profile to endpoints if they connect to EMS after enabling the feature under EMS System Settings. |
822914 |
EMS does not have a mechanism to keep the client aware of the new license expiration date. |
827200 |
EMS displays some devices as having no user. |
833717 |
EMS shows endpoints as offline, while endpoints show their own statuses as online. |
GUI
Bug ID |
Description |
---|---|
717433 |
Patching a vulnerability for a specific endpoint patches it on others. |
731074 |
Importing the same JSON file for zero trust tagging twice introduces duplicate tags. |
767469 | EMS marks many endpoints as not installed after upgrading. |
774880 |
You can import the same Zero Trust tagging rules multiple times by clicking the Import button multiple times. |
793313 |
Detailed deployment states list does not fit in window. |
811774 |
EMS with Remote Access-only license shows unrelated feature options on GUI. |
816151 |
Toggle for Use FortiManager for client software/signature updates appears disabled after enabling the feature. |
819205 |
License widget shows Forensic license as NaN used of X when no license is in use. |
Malware Protection and Sandbox
Bug ID |
Description |
---|---|
793926 | FortiShield blocks spoolsv.exe on Citrix virtual machine servers. |
License
Bug ID |
Description |
---|---|
823458 | EMS with Endpoint Protection Platform (EPP)-only license and ZTNA feature enabled reports EPP license as consumed but fails to quarantine endpoint. |
Remote access
Bug ID |
Description |
---|---|
830899 | FortiClient becomes unlicensed while connected to SSL VPN. |
Avatar and social login information
Bug ID |
Description |
---|---|
830117 | EMS fails to update email address from personal information form in FortiClient. |
Endpoint security
Bug ID |
Description |
---|---|
783287 | Let's Encrypt ACME certificate request fails due to port 80 on autotest system. |
FortiGuard outbreak alert
Bug ID |
Description |
---|---|
813928 | EMS retrieves the EOAP signature from FDS but does not show it on the GUI.
Workaround: Restart fcems services to display all FortiGuard outbreak detection rules on the GUI. |
819025 | With multiple sites, EMS fails to display FortiGuard outbreak detection rules downloaded from FDS. |
Onboarding
Bug ID |
Description |
---|---|
819203 | Authorized user group name should be full path. |
820060 | EMS displays same device list with the same login and registration LDAP user on verified user and unverified user tables. |
822126 | Delete SAML configuration message shows incorrect active users. |
FortiClient Cloud API
Bug ID |
Description |
---|---|
585763 | User cannot log in to FortiClient Cloud if they are using the same browser for login to on-premise EMS.
Workaround: In FortiClient Cloud 7.0.6 and 7.0.7, you can clear the browser client cache or use a different browser. |
832144 |
User cannot call APIs in FortiClient Cloud. Workaround: In FortiClient Cloud 7.0.6 and 7.0.7, you can clear the browser client cache or use a different browser. |