EMS Administration Guide

Introduction
- FortiClient EMS components
- Documentation
Getting started
- Getting started with managing Windows, macOS, and Linux endpoints
- Getting started with managing Chromebooks
Installation preparation
- System requirements
- License types
  - FortiClient EMS
  - Component applications
- Required services and ports
- Telemetry data usage requirements
- Management capacity
- FortiClient Telemetry security features
- Server readiness checklist for installation
- Upgrading EMS
  - Upgrading from an earlier FortiClient EMS version
  - Auto upgrading EMS to latest patch release
- Install preparation for managing Chromebooks
Installation and licensing
- Downloading the installation file
- Installing FortiClient EMS
  - Installing FortiClient EMS to specify SQL Server Enterprise or Standard instance
- Installing FortiClient EMS using the CLI
  - Allowing remote access to FortiClient EMS and using custom port numbers
  - Customizing the SQL Server Express install directory
- Starting FortiClient EMS and logging in
- Configuring EMS after installation
- Licensing FortiClient EMS
- Specifying different ports
- Upgrading Microsoft SQL Server Express to Microsoft SQL Server Standard or Enterprise
- Uninstalling FortiClient EMS
- Installation and setup for managing Chromebooks
  - Google Admin Console setup
  - Service account credentials
    - Configuring default service account credentials
    - Configuring unique service account credentials
- Verifying ports and services and connection between EMS and FortiClient
GUI
- Banner
- Left pane
- Content pane
Dashboard
- Viewing the Status
- Viewing the Vulnerability Scan dashboard
- Viewing the Forensics Analysis dashboard
- Viewing the PUA dashboard
- Viewing Chromebook Status
Endpoint management
- Windows, macOS, and Linux endpoints
- Group assignment rules
- Google Domains
Deployment & Installers
- Manage Deployment
- FortiClient Installer
Endpoint Policy & Components
- Manage Policies
- CA Certificates
- On-fabric Detection Rules
  - Source IP address anchoring for IPsec VPN
Chromebook Policy
Endpoint Profiles
- Editing a default profile
- Creating a new profile
- Adding a new Chromebook profile
- Managing profiles
- Remote Access
- ZTNA Destinations
  - Wildcard support for ZTNA FQDN rules
  - FQDN-based ZTNA TCP forwarding services
- Web Filter
- Video Filter
- Vulnerability Scan
- Malware Protection
- Sandbox
- Firewall
  - Define exceptions for Firewall Detect & Block Exploits feature
- System Settings
- XML Configuration
Zero Trust Tags
- Zero Trust Tagging Rules
- Zero Trust Tag Monitor
- FortiOS dynamic policies using EMS ZTNA tags
  - Configuring FortiOS dynamic policies using EMS ZTNA tags
  - Restricting VPN access to rogue/non-compliant devices with Security Fabric
- Fabric Device Monitor
Fabric & Connectors
- Fabric Devices
  - FortiGates in Fabric Devices
    - Configuring EMS to share tagging information with multiple FortiGates
    - Configuring FortiGate per-VDOM connection
- Creating a Fabric connector
FortiGuard Outbreak Alerts
Software Inventory
- Applications
- Hosts
Quarantine Management
- Files
- Allowlist
Administration
- Admin Users
- Admin roles
- Authentication Servers
- Configuring Admin User Settings
- SAML SSO
- Licenses
- Log Viewer
- Generate Diagnostic Logs
- Marking all endpoints as uninstalled
User Management
- Authorized User Groups
- Verified Users
- Unverified Users
- Local users
- SAML Configuration
- Invitations
- Configuring user verification with an LDAP server for authentication
- Configuring user verification with SAML authentication and an LDAP domain user account
- Configuring user verification with Entra ID authentication
- Configuring user verification with SAML authentication and an Entra ID server user account
System Settings
- Configuring EMS settings
  - Generating a QR code for centrally managing FortiClient (Android) and (iOS) endpoints
  - Persistent connection
- Configuring Logs settings
  - Sending EMS system log messages to FortiAnalyzer
- Configuring FortiGuard Services settings
- EMS Server Certificates
  - Adding an SSL certificate to FortiClient EMS
- Alerts
- Custom Messages
  - Customizing the endpoint quarantine message
  - Customizing Web Filter messages
- Feature Select
- MDM Integration
  - Deploying ZTNA certificates to FortiClient mobile via MDM
Multitenancy
- Enabling and configuring multitenancy
- Global and per-site configuration
  - Global configuration
  - Site level configuration
- Left pane with multitenancy enabled
- Editing a site
- Adding a multitenancy administrator
- Logging into EMS with multitenancy enabled
Redundancy
- HA using one SQL server
- Fabric connection setup using traffic manager
- Fabric connection setup using FortiGate as a load balancer
- Azure SQL managed instance
- Configuring EMS HA using AWS RDS Microsoft SQL Server
Creating a support package
Migrating to another EMS instance
FortiClient EMS API
Appendix - FortiClient EMS services

Home FortiClient 7.2.5 EMS Administration Guide

7.2.5

Required services and ports

You must ensure that you enable required ports and services for use by FortiClient EMS and its associated applications on your server. The required ports and services enable FortiClient EMS to communicate with endpoints and servers running associated applications. You do not need to enable ports 8013 and 10443 as the FortiClient EMS installation opens these.

Communication	Usage	Protocol	Port	Incoming/Outgoing	How to customize
FortiClient Telemetry	FortiClient endpoint management	TCP	8013 (default)	Incoming	Installer/GUI
Active Directory server connection	Retrieving workstation and user information	TCP	389 (LDAP) or 636 (LDAPS)	Outgoing	GUI
FortiClient download	Downloading FortiClient deployment packages that FortiClient EMS created	TCP	10443 (default)	Incoming	Installer
Web Filter custom page download	Downloading custom Web Filter pages that the administrator created in EMS.	TCP	10443 (default)	Incoming	N/A
Antivirus (AV) allowlist signature download	Downloading AV allowlist signatures.	TCP	10443 (default)	Incoming	N/A
Apache/HTTPS	Web access to FortiClient EMS. Also required for the ACME feature.	TCP	443	Incoming	Installer
SMTP server/email	Alerts for FortiClient EMS and endpoint events. When an alert is triggered, EMS sends an email notification.	TCP	25 (default)	Outgoing	GUI
FortiClient endpoint probing	FortiClient EMS uses ICMP for endpoint probing during FortiClient initial deployment.	ICMP	N/A	Outgoing	N/A
Communication with FortiOS	EMS is the server that opens up the port for FortiOS to connect to as a client.	TCP	8015	Incoming	N/A
ACME	EMS can use certificates that are managed by Let's Encrypt and other certificate management services that use the ACME protocol. This feature also requires port 443. See Adding an SSL certificate to FortiClient EMS.	TCP	80	Incoming	N/A
License synchronization	FortiCare login (support.fortinet.com) to synchronize licenses	TCP	443	Outgoing	N/A
FortiCloud	FortiCloud services (forticlient.forticloud.com)	TCP	443	Outgoing	N/A
SCEP service	Installing zero trust network access certificate	TCP	40001, 40002	Incoming	N/A

The following ports and services only apply when using FortiClient EMS to manage Chromebooks:

Communication	Usage	Protocol	Port	Incoming/Outgoing	How to customize
FortiClient on Chrome OS	Connecting to FortiClient EMS	TCP	8443 (default) You can customize this port.	Incoming	GUI
Google Workspace API/Google domain directory	Retrieving Google domain information using API calls	TCP	443	Outgoing	N/A

Communication

Usage

Protocol

Port

Incoming/Outgoing

How to customize

FortiClient on Chrome OS

Connecting to FortiClient EMS

TCP

8443 (default)

You can customize this port.

Incoming

GUI

Google Workspace API/Google domain directory

Retrieving Google domain information using API calls

TCP

443

Outgoing

N/A

You should enable the following ports and services for use on Chromebooks when using FortiClient for Chromebooks:

Communication	Usage	Protocol	Port	Incoming/Outgoing	How to customize
FortiClient EMS	Connecting to the profile server	TCP	8443 (default)	Outgoing	Via Google Admin console when adding the profile
FortiGuard	Rating URLs	TCP	443, 3400	Outgoing	N/A

FortiClient EMS connects to FortiGuard to download AV and vulnerability scan engine and signature updates and FortiClient and EMS installer downloads. FortiClient EMS can connect to legacy FortiGuard or FortiGuard Anycast. The following table summarizes required services for FortiClient EMS to communicate with FortiGuard:

FortiClient EMS can also connect to FortiClient Cloud Sandbox (SaaS) for integration with FortiSandbox. The following table summarizes required services for FortiClient EMS to communicate with FortiClient Cloud Sandbox (SaaS):

Usage	Server URL			Protocol	Port	Incoming/Outgoing	How to customize
AV/vulnerability signature update and FortiClient installer downloads	forticlient.fortinet.net myforticlient.fortinet.net	usforticlient.fortinet.net	N/A	TCP	80	Outgoing	N/A
AV/vulnerability signature updates with FortiGuard Anycast and FortiClient installer package download	fctupdate.fortinet.net	fctusupdate.fortinet.net	fcteuupdate.fortinet.net	TCP	443	Outgoing	N/A

Usage

Server URL

Protocol

Port

Incoming/Outgoing

How to customize

Global

U.S.

Europe

AV/vulnerability signature update and FortiClient installer downloads

forticlient.fortinet.net

myforticlient.fortinet.net

usforticlient.fortinet.net

N/A

TCP

Outgoing

N/A

AV/vulnerability signature updates with FortiGuard Anycast and FortiClient installer package download

fctupdate.fortinet.net

fctusupdate.fortinet.net

fcteuupdate.fortinet.net

TCP

443

Outgoing

N/A

Usage	Server URL	Protocol	Port	Incoming/Outgoing	How to customize
FortiClient EMS Cloud Sandbox (SaaS) connection	aptctrl1.fortinet.com	TCP	443 (default)	Outgoing	N/A

Usage

Server URL

Protocol

Port

Incoming/Outgoing

How to customize

FortiClient EMS Cloud Sandbox (SaaS) connection

aptctrl1.fortinet.com

TCP

443 (default)

Outgoing

N/A

For the list of required services and ports for FortiClient, see the FortiClient Administration Guide.

Required services and ports

Communication	Usage	Protocol	Port	Incoming/Outgoing	How to customize
FortiClient Telemetry	FortiClient endpoint management	TCP	8013 (default)	Incoming	Installer/GUI
Active Directory server connection	Retrieving workstation and user information	TCP	389 (LDAP) or 636 (LDAPS)	Outgoing	GUI
FortiClient download	Downloading FortiClient deployment packages that FortiClient EMS created	TCP	10443 (default)	Incoming	Installer
Web Filter custom page download	Downloading custom Web Filter pages that the administrator created in EMS.	TCP	10443 (default)	Incoming	N/A
Antivirus (AV) allowlist signature download	Downloading AV allowlist signatures.	TCP	10443 (default)	Incoming	N/A
Apache/HTTPS	Web access to FortiClient EMS. Also required for the ACME feature.	TCP	443	Incoming	Installer
SMTP server/email	Alerts for FortiClient EMS and endpoint events. When an alert is triggered, EMS sends an email notification.	TCP	25 (default)	Outgoing	GUI
FortiClient endpoint probing	FortiClient EMS uses ICMP for endpoint probing during FortiClient initial deployment.	ICMP	N/A	Outgoing	N/A
Communication with FortiOS	EMS is the server that opens up the port for FortiOS to connect to as a client.	TCP	8015	Incoming	N/A
ACME	EMS can use certificates that are managed by Let's Encrypt and other certificate management services that use the ACME protocol. This feature also requires port 443. See Adding an SSL certificate to FortiClient EMS.	TCP	80	Incoming	N/A
License synchronization	FortiCare login (support.fortinet.com) to synchronize licenses	TCP	443	Outgoing	N/A
FortiCloud	FortiCloud services (forticlient.forticloud.com)	TCP	443	Outgoing	N/A
SCEP service	Installing zero trust network access certificate	TCP	40001, 40002	Incoming	N/A

The following ports and services only apply when using FortiClient EMS to manage Chromebooks:

Communication	Usage	Protocol	Port	Incoming/Outgoing	How to customize
FortiClient on Chrome OS	Connecting to FortiClient EMS	TCP	8443 (default) You can customize this port.	Incoming	GUI
Google Workspace API/Google domain directory	Retrieving Google domain information using API calls	TCP	443	Outgoing	N/A

Communication

Usage

Protocol

Port

Incoming/Outgoing

How to customize

FortiClient on Chrome OS

Connecting to FortiClient EMS

TCP

8443 (default)

You can customize this port.

Incoming

GUI

Google Workspace API/Google domain directory

Retrieving Google domain information using API calls

TCP

443

Outgoing

N/A

You should enable the following ports and services for use on Chromebooks when using FortiClient for Chromebooks:

Communication	Usage	Protocol	Port	Incoming/Outgoing	How to customize
FortiClient EMS	Connecting to the profile server	TCP	8443 (default)	Outgoing	Via Google Admin console when adding the profile
FortiGuard	Rating URLs	TCP	443, 3400	Outgoing	N/A

Usage	Server URL			Protocol	Port	Incoming/Outgoing	How to customize
AV/vulnerability signature update and FortiClient installer downloads	forticlient.fortinet.net myforticlient.fortinet.net	usforticlient.fortinet.net	N/A	TCP	80	Outgoing	N/A
AV/vulnerability signature updates with FortiGuard Anycast and FortiClient installer package download	fctupdate.fortinet.net	fctusupdate.fortinet.net	fcteuupdate.fortinet.net	TCP	443	Outgoing	N/A

Usage

Server URL

Protocol

Port

Incoming/Outgoing

How to customize

Global

U.S.

Europe

AV/vulnerability signature update and FortiClient installer downloads

forticlient.fortinet.net

myforticlient.fortinet.net

usforticlient.fortinet.net

N/A

TCP

Outgoing

N/A

AV/vulnerability signature updates with FortiGuard Anycast and FortiClient installer package download

fctupdate.fortinet.net

fctusupdate.fortinet.net

fcteuupdate.fortinet.net

TCP

443

Outgoing

N/A

Usage	Server URL	Protocol	Port	Incoming/Outgoing	How to customize
FortiClient EMS Cloud Sandbox (SaaS) connection	aptctrl1.fortinet.com	TCP	443 (default)	Outgoing	N/A

Usage

Server URL

Protocol

Port

Incoming/Outgoing

How to customize

FortiClient EMS Cloud Sandbox (SaaS) connection

aptctrl1.fortinet.com

TCP

443 (default)

Outgoing

N/A

For the list of required services and ports for FortiClient, see the FortiClient Administration Guide.

Secure Networking

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All

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EMS Administration Guide

Required services and ports

Required services and ports

Required services and ports

Required services and ports