Turn on Cloud Protection
Cloud Protection can be turned on again when the cloud account status is "Off by User" or "Insufficient License".
Note: Insufficient License status only applies to FortiCloud License users.
If it was turned off by the user, you can turn on Cloud Protection again anytime you are ready. When the Cloud Protection is turned off by system, it is due to the number of virtual machine monitored by FortiCNP exceeds the license capacity and subsequently the monitoring is turned off by the system.
Resolve Insufficient Cloud Protection License Seat Issue (FortiCloud License Users)
Before turning back on a Cloud Protection account with Insufficient License status, you may want to increase your license capacity by subscribing through AWS Marketplace Subscription to cover additional virtual machines or reduce the number of virtual machines monitored by FortiCNP.
There are 3 methods to reduce the number of virtual machines monitored by FortiCNP:
| Platform | Methods |
|---|---|
| FortiCNP Cloud Account Settings | Turn off Cloud Protection on cloud accounts that are non-priority to free up Cloud Protection license seats. For more details on turning off Cloud Protection, please see Turn off Cloud Protection. |
| FortiCNP Cloud Account Settings | Delete cloud accounts that no longer need to be monitored by FortiCNP to free up Cloud Protection license seats. For more details on deleting a cloud account, please see Delete Cloud Account. |
| Cloud Account Platform Host | Delete virtual machines that are no longer needed on the cloud account platform host, e.g., AWS EC2, Google Cloud Console, etc. |
One you have finished increasing your Cloud Protection license capacity or reduced the number of virtual machines, you may turn on Cloud Protection again following the steps below:
- Go to ADMIN > Cloud Accounts from FortiCNP navigation pane.
- Locate the cloud account that needs to have Cloud Protection turned on.
- Click the Action button and select Turn on Cloud Protection.
- Check all options in the account check box.
- Click "Yes, turn it on" to turn on Cloud Protection.
Note: If you have sufficient Cloud Protection license, Cloud Protection will successfully turn on.