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Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or report a bug, please contact Customer Service & Support.

New known issues

The following issues have been identified in version 7.6.1.

Hyperscale

Bug ID

Description

1013892

On FortiGate's in an HA pair, the npd process do not work as expected when trying to manually update the threat feed.

Intrusion Prevention

Bug ID

Description

1076213

FortiGate's with 4GB memory might enter conserve mode during the FortiGuard update when IPS or APP control is enabled.

Workaround: Disable the proxy-inline-ips option under config ips settings.

Existing known issues

The following issues have been identified in a previous version of FortiOS and remain in FortiOS 7.6.1.

Endpoint Control

Bug ID

Description

1019658

On FortiGate, not all registered endpoint EMS tags are displayed in the GUI.

1038004

FortiGate may not display the correct user information for some FortiClient instances.

Firewall

Bug ID

Description

959065

On the Policy & Objects > Traffic Shaping page, when deleting or creating a shaper, the counters for the other shapers are cleared.

990528

When searching for an IP address on the Firewall Policy page, the search/filter functionality does not return the expected results.

FortiGate 6000 and 7000 platforms

Bug ID

Description

653335

SSL VPN user status does not display on the FortiManager GUI.

790464

After a failover, ARP entries are removed from all slots when an ARP query of single slot does not respond.

936320

When there is a heavy traffic load, there are no results displayed on any FortiView pages in the GUI.

950983

Feature Visibility options are visible in the GUI on a mgmt-vdom.

994241

On FortiGate 7000F using FGSP and FGCP, when TCP traffic takes an asymmetric path, the TCP ACK and data packets might be dropped in NP7.

998615

When doing a GUI-packet capture on FortiGate, the through-traffic packets are not captured.

1006759

After an HA failover, there is no IPsec route in the kernel.

1014826

SLBC does not function as expected with IPsec over TCP enabled.

FortiView

Bug ID

Description

1034148

The Application Bandwidth widget on the Dashboard > Status page does not display some external applications bandwidth data.

GUI

Bug ID

Description

853352

When viewing entries in slide-out window of the Policy & Objects > Internet Service Database page, users cannot scroll down to the end if there are over 100000 entries.

1047146

After a firmware upgrade, a VLAN interface used in IPsec, SSL VPN, or SD-WAN is not displayed on the interface list or the SD-WAN page and cannot be configured in the GUI.

HA

Bug ID

Description

851743

When running the diag sys ha checksum cluster command, a previous line result is added further down in the output instead of new line result when a FortiGate is configured with several VDOMs .

Hyperscale

Bug ID

Description

1030907

With a FGSP and FGCP setup, sessions do not show on the HA secondary when the FGSP peer is in HA.

1042011

On FortiGate, an login error message displays in the event log after completing an automation.

1093287

Using fixed-allocation IP Pools may cause NP7 NSS/PRP modules to become stuck, potentially disrupting traffic. Other PBA IP pools do not have this issue.

IPsec VPN

Bug ID

Description

735398

On FortiGate, the IKE anti-replay does not log duplicate ESP packets when SA is offloaded in the event log.

944600

CPU usage issues occurred when IPsec VPN traffic was received on the VLAN interface of an NP7 vlink.

995912

After a firmware upgrade, some VPN tunnels experience intermittent signal disruptions causing traffic to be re-routed.

1042371

RADIUS authentication with EAP-TLS does not work as expected through IPsec tunnels.

Log & Report

Bug ID

Description

611460

On FortiOS, the Log & Report > Forward Traffic page does not completely load the entire log when the log exceeds 200MB.

Proxy

Bug ID

Description

1023054

After an upgrade on a 2GB FortiGate device, the firewall policy does not switch from Proxy-based to Flow-based in the Inspection mode field.

REST API

Bug ID

Description

938349

Unsuccessful API user login attempts do not get reset within the time specified in admin-lockout-threshold.

993345

The router API does not include all ECMP routes for SD-WAN included in the get router info routing-table command.

1051870

After a firmware upgrade, some vlan interfaces attached to LAG interface are not displayed in the GUI.

Security Fabric

Bug ID

Description

1011833

FortiGate experiences a CPU usage issue in the Node.js daemon when there multiple administrator sessions running simultaneously.

1019844

In an HA configuration, when the primary FortiGate unit fails over to a downstream unit, the previous primary unit displays as being permanently disconnected.

1040058

The Security Rating topology and results does not display non-FortiGate devices.

Switch Controller

Bug ID

Description

961142

An interface in FortiLink is flapping with an MCLAG FortiSwitch using DAC on an OPSFPP-T-05-PAB transceiver.

System

Bug ID

Description

947982

On NP7 platforms, DSW packets are missing resulting in VOIP experiencing performance issues during peak times.

971466

FortiGateRugged 60 models may experience packet loss when directly connected to Cisco switch.

1041726

Traffic flow speed is reduced or interrupted when the traffic shaper is enabled.

1046484

After shutting down FortiGate, the system automatically boots up again.

1047085

The FortiOS GUI is unresponsive due to a CPU usage issue with the csfd and node processes.

1058256

On FortiGate, interfaces with DAC cables remain down after upgrading to version 7.4.4.

Upgrade

Bug ID

Description

1043815

Upgrading the firmware for a large number (100+) of FortiSwitch or FortiAP devices at the same time may cause performance issues with the GUI and some devices may not upgrade.

Workaround: pace out the upgrade schedule and upgrade devices in smaller batches.

User & Authentication

Bug ID

Description

802089

User groups from FortiManager are not synchronized across all units except the MBD.

1021719

On the System > Certificates page, the Create Certificate pane does not function as expected after creating a new certificate.

1082800

When performing LDAP user searches from the GUI against LDAP servers with a large number of users (more than 100000), FortiGate may experience a performance issue and not operate as expected due to the HTTPSD process consuming too much memory. User may need to stop the HTTPSD process or perform a reboot to recover.

Workaround: Perform an LDAP user search using the CLI.

Web Filter

Bug ID

Description

1040147

Options set in ftgd-wf cannot be undone for a web filter configuration.

1058007

Web filter custom replacement messages in group configurations cannot be edited in FortiGate.

Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or report a bug, please contact Customer Service & Support.

New known issues

The following issues have been identified in version 7.6.1.

Hyperscale

Bug ID

Description

1013892

On FortiGate's in an HA pair, the npd process do not work as expected when trying to manually update the threat feed.

Intrusion Prevention

Bug ID

Description

1076213

FortiGate's with 4GB memory might enter conserve mode during the FortiGuard update when IPS or APP control is enabled.

Workaround: Disable the proxy-inline-ips option under config ips settings.

Existing known issues

The following issues have been identified in a previous version of FortiOS and remain in FortiOS 7.6.1.

Endpoint Control

Bug ID

Description

1019658

On FortiGate, not all registered endpoint EMS tags are displayed in the GUI.

1038004

FortiGate may not display the correct user information for some FortiClient instances.

Firewall

Bug ID

Description

959065

On the Policy & Objects > Traffic Shaping page, when deleting or creating a shaper, the counters for the other shapers are cleared.

990528

When searching for an IP address on the Firewall Policy page, the search/filter functionality does not return the expected results.

FortiGate 6000 and 7000 platforms

Bug ID

Description

653335

SSL VPN user status does not display on the FortiManager GUI.

790464

After a failover, ARP entries are removed from all slots when an ARP query of single slot does not respond.

936320

When there is a heavy traffic load, there are no results displayed on any FortiView pages in the GUI.

950983

Feature Visibility options are visible in the GUI on a mgmt-vdom.

994241

On FortiGate 7000F using FGSP and FGCP, when TCP traffic takes an asymmetric path, the TCP ACK and data packets might be dropped in NP7.

998615

When doing a GUI-packet capture on FortiGate, the through-traffic packets are not captured.

1006759

After an HA failover, there is no IPsec route in the kernel.

1014826

SLBC does not function as expected with IPsec over TCP enabled.

FortiView

Bug ID

Description

1034148

The Application Bandwidth widget on the Dashboard > Status page does not display some external applications bandwidth data.

GUI

Bug ID

Description

853352

When viewing entries in slide-out window of the Policy & Objects > Internet Service Database page, users cannot scroll down to the end if there are over 100000 entries.

1047146

After a firmware upgrade, a VLAN interface used in IPsec, SSL VPN, or SD-WAN is not displayed on the interface list or the SD-WAN page and cannot be configured in the GUI.

HA

Bug ID

Description

851743

When running the diag sys ha checksum cluster command, a previous line result is added further down in the output instead of new line result when a FortiGate is configured with several VDOMs .

Hyperscale

Bug ID

Description

1030907

With a FGSP and FGCP setup, sessions do not show on the HA secondary when the FGSP peer is in HA.

1042011

On FortiGate, an login error message displays in the event log after completing an automation.

1093287

Using fixed-allocation IP Pools may cause NP7 NSS/PRP modules to become stuck, potentially disrupting traffic. Other PBA IP pools do not have this issue.

IPsec VPN

Bug ID

Description

735398

On FortiGate, the IKE anti-replay does not log duplicate ESP packets when SA is offloaded in the event log.

944600

CPU usage issues occurred when IPsec VPN traffic was received on the VLAN interface of an NP7 vlink.

995912

After a firmware upgrade, some VPN tunnels experience intermittent signal disruptions causing traffic to be re-routed.

1042371

RADIUS authentication with EAP-TLS does not work as expected through IPsec tunnels.

Log & Report

Bug ID

Description

611460

On FortiOS, the Log & Report > Forward Traffic page does not completely load the entire log when the log exceeds 200MB.

Proxy

Bug ID

Description

1023054

After an upgrade on a 2GB FortiGate device, the firewall policy does not switch from Proxy-based to Flow-based in the Inspection mode field.

REST API

Bug ID

Description

938349

Unsuccessful API user login attempts do not get reset within the time specified in admin-lockout-threshold.

993345

The router API does not include all ECMP routes for SD-WAN included in the get router info routing-table command.

1051870

After a firmware upgrade, some vlan interfaces attached to LAG interface are not displayed in the GUI.

Security Fabric

Bug ID

Description

1011833

FortiGate experiences a CPU usage issue in the Node.js daemon when there multiple administrator sessions running simultaneously.

1019844

In an HA configuration, when the primary FortiGate unit fails over to a downstream unit, the previous primary unit displays as being permanently disconnected.

1040058

The Security Rating topology and results does not display non-FortiGate devices.

Switch Controller

Bug ID

Description

961142

An interface in FortiLink is flapping with an MCLAG FortiSwitch using DAC on an OPSFPP-T-05-PAB transceiver.

System

Bug ID

Description

947982

On NP7 platforms, DSW packets are missing resulting in VOIP experiencing performance issues during peak times.

971466

FortiGateRugged 60 models may experience packet loss when directly connected to Cisco switch.

1041726

Traffic flow speed is reduced or interrupted when the traffic shaper is enabled.

1046484

After shutting down FortiGate, the system automatically boots up again.

1047085

The FortiOS GUI is unresponsive due to a CPU usage issue with the csfd and node processes.

1058256

On FortiGate, interfaces with DAC cables remain down after upgrading to version 7.4.4.

Upgrade

Bug ID

Description

1043815

Upgrading the firmware for a large number (100+) of FortiSwitch or FortiAP devices at the same time may cause performance issues with the GUI and some devices may not upgrade.

Workaround: pace out the upgrade schedule and upgrade devices in smaller batches.

User & Authentication

Bug ID

Description

802089

User groups from FortiManager are not synchronized across all units except the MBD.

1021719

On the System > Certificates page, the Create Certificate pane does not function as expected after creating a new certificate.

1082800

When performing LDAP user searches from the GUI against LDAP servers with a large number of users (more than 100000), FortiGate may experience a performance issue and not operate as expected due to the HTTPSD process consuming too much memory. User may need to stop the HTTPSD process or perform a reboot to recover.

Workaround: Perform an LDAP user search using the CLI.

Web Filter

Bug ID

Description

1040147

Options set in ftgd-wf cannot be undone for a web filter configuration.

1058007

Web filter custom replacement messages in group configurations cannot be edited in FortiGate.