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Upgrading firmware on managed devices

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Upgrading firmware on managed devices

After a firmware upgrade, the FortiGate configuration may change due to syntax differences between the versions. FortiManager will detect this and perform an auto-retrieve operation to obtain a full copy of the FortiGate's current configuration. See FortiManager Operations in the FortiManager Administration Guide.

Whenever a retrieve or auto-retrieve operation occurs, the policy package status for that device is automatically flagged as unknown until the next install confirms its status and FortiManager can confirm that the package aligns with what the device database has.

To correct the policy package status after a firmware upgrade, perform an Install Policy Package, making sure to check the Install Preview carefully prior to completing the install. In many cases, the Install Preview will show "Nothing to Install". See Installing policy packages

Completing the install will correct the policy package status even if no configuration changes are pushed to the FortiGate.

Upgrading firmware on managed devices

After a firmware upgrade, the FortiGate configuration may change due to syntax differences between the versions. FortiManager will detect this and perform an auto-retrieve operation to obtain a full copy of the FortiGate's current configuration. See FortiManager Operations in the FortiManager Administration Guide.

Whenever a retrieve or auto-retrieve operation occurs, the policy package status for that device is automatically flagged as unknown until the next install confirms its status and FortiManager can confirm that the package aligns with what the device database has.

To correct the policy package status after a firmware upgrade, perform an Install Policy Package, making sure to check the Install Preview carefully prior to completing the install. In many cases, the Install Preview will show "Nothing to Install". See Installing policy packages

Completing the install will correct the policy package status even if no configuration changes are pushed to the FortiGate.