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Upgrading the collector

Upgrading the collector

For a collector HA cluster, first upgrade the master and then the slaves. Repeat these steps for each collector:

  1. Restart each collector, one at a time.
  2. Log in to the portal using a service provider (administrator) account.
  3. Select the Devices tab.
  4. Select the FPC Collectors tab.
  5. Click the IP address of the collector to open that collector's administrator portal. The administrator portal opens in a new browser tab.
  6. Log in to the administrator portal. The default user name is admin, and there is no default password.
  7. Go to System Settings.
  8. In the System Information widget, select the Update button beside the Firmware Version.
  9. In the pop-up dialog, select Choose File and select the collector .out file that you downloaded from the Fortinet Customer Service & Support website (https://support.fortinet.com/).
  10. Select OK. The collector will upgrade. After the firmware is upgraded, the system will restart automatically.

Upgrading the collector

For a collector HA cluster, first upgrade the master and then the slaves. Repeat these steps for each collector:

  1. Restart each collector, one at a time.
  2. Log in to the portal using a service provider (administrator) account.
  3. Select the Devices tab.
  4. Select the FPC Collectors tab.
  5. Click the IP address of the collector to open that collector's administrator portal. The administrator portal opens in a new browser tab.
  6. Log in to the administrator portal. The default user name is admin, and there is no default password.
  7. Go to System Settings.
  8. In the System Information widget, select the Update button beside the Firmware Version.
  9. In the pop-up dialog, select Choose File and select the collector .out file that you downloaded from the Fortinet Customer Service & Support website (https://support.fortinet.com/).
  10. Select OK. The collector will upgrade. After the firmware is upgraded, the system will restart automatically.