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Table of Contents

Administration Guide

Appendix G - Rescue Mode

The purpose of Rescue Mode is to provide the ability to boot using some other boot method instead of the system's boot loader or hard drive when encountering a failure. Using Rescue Mode through the console port, you can restore the system using a firmware image located on an external server or USB drive.

Main menu

To access the Rescue Mode feature, first log in to the FortiSandbox from the console port and open the CLI window. Execute the CLI command reboot then respond yes [y] when prompted to get into Rescue Mode. The console will disconnect, then after one or two minutes, the rescue menu will display. It will continue to boot up if no options are selected within 10 seconds.

The options are Q, G,W,T,U,I,F,C or H.

  • Q will quit the menu and continue to boot into the FortiSandbox system.

Retrieving the firmware image from the TFTP server

Entering G from the main menu will open a sub-menu with options for retrieving and upgrading the firmware image from the TFTP server

  • Entering C from this sub-menu allows you to configure the network and image parameters

Enter R to review the parameters:

Enter N to test the network:

Enter T to download the image and install a new image, and theFortiSandbox will reboot automatically:

Once successfully booted up, you can log in again with your username and password:

Retrieving the firmware image from the HTTP server

Entering W from the main menu will open a sub-menu with options for retrieving and upgrading the firmware image from the HTTP server.

  • Entering C from this sub-menu allows you to configure the network and image parameters:

Enter R to review the parameters.

Enter N to test the networking.

Enter T to download and install the new image, and the FortiSandbox will reboot automatically.

Once successfully booted up, you can log in again with your username and password:

Retrieving the firmware image from the FTP server

Enter T from the main menu to retrieve and upgrade the firmware image from the FTP server.

  • Enter C to configure the network and image parameters

Enter R to review the parameters.

Enter N to test the networking.

Enter T to download image and install new image, and the FortiSandbox will reboot automatically.

Once successfully booted up, you can log in again with your username and password.

Retrieving the firmware image from a USB drive

Enter U to retrieve and upgrade the firmware image from a USB drive.

Note

FortiSandbox VM and KVM products do not support USB options.

Enter U to upgrade firmware from a USB drive, and the FortiSandbox will reboot automatically.

Enter F to Format device data.

Note

When formatting, all the data on the data device will be lost, such as Windows VMs and log files. After the data device is formatted, installed VMs need to be installed and activated again. Data such as the configuration files on the boot device and the Windows VM license files will not be lost.

Enter I to show the current system information.

Enter C to check the device's file system information.

a. Enter B to check boot device information.

e. Enter D to check data device information.

Appendix G - Rescue Mode

The purpose of Rescue Mode is to provide the ability to boot using some other boot method instead of the system's boot loader or hard drive when encountering a failure. Using Rescue Mode through the console port, you can restore the system using a firmware image located on an external server or USB drive.

Main menu

To access the Rescue Mode feature, first log in to the FortiSandbox from the console port and open the CLI window. Execute the CLI command reboot then respond yes [y] when prompted to get into Rescue Mode. The console will disconnect, then after one or two minutes, the rescue menu will display. It will continue to boot up if no options are selected within 10 seconds.

The options are Q, G,W,T,U,I,F,C or H.

  • Q will quit the menu and continue to boot into the FortiSandbox system.

Retrieving the firmware image from the TFTP server

Entering G from the main menu will open a sub-menu with options for retrieving and upgrading the firmware image from the TFTP server

  • Entering C from this sub-menu allows you to configure the network and image parameters

Enter R to review the parameters:

Enter N to test the network:

Enter T to download the image and install a new image, and theFortiSandbox will reboot automatically:

Once successfully booted up, you can log in again with your username and password:

Retrieving the firmware image from the HTTP server

Entering W from the main menu will open a sub-menu with options for retrieving and upgrading the firmware image from the HTTP server.

  • Entering C from this sub-menu allows you to configure the network and image parameters:

Enter R to review the parameters.

Enter N to test the networking.

Enter T to download and install the new image, and the FortiSandbox will reboot automatically.

Once successfully booted up, you can log in again with your username and password:

Retrieving the firmware image from the FTP server

Enter T from the main menu to retrieve and upgrade the firmware image from the FTP server.

  • Enter C to configure the network and image parameters

Enter R to review the parameters.

Enter N to test the networking.

Enter T to download image and install new image, and the FortiSandbox will reboot automatically.

Once successfully booted up, you can log in again with your username and password.

Retrieving the firmware image from a USB drive

Enter U to retrieve and upgrade the firmware image from a USB drive.

Note

FortiSandbox VM and KVM products do not support USB options.

Enter U to upgrade firmware from a USB drive, and the FortiSandbox will reboot automatically.

Enter F to Format device data.

Note

When formatting, all the data on the data device will be lost, such as Windows VMs and log files. After the data device is formatted, installed VMs need to be installed and activated again. Data such as the configuration files on the boot device and the Windows VM license files will not be lost.

Enter I to show the current system information.

Enter C to check the device's file system information.

a. Enter B to check boot device information.

e. Enter D to check data device information.