Troubleshooting NetShare scan issues

To troubleshoot NetShare scan issues, first ensure you are running version 3.1.1 or above. Next, check the following:

• Re-check the configuration as this is a common pitfall.
• Check the output of diagnose-debug netshare to check the scan process.

If the above does not resolve the issue, you need advanced troubleshooting that require a debug package. Contact technical support at https://support.fortinet.com,