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Service features and deliverables

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Service features and deliverables

FortiToken Cloud is managed 24 hours a day and 7 days a week. The service is monitored for device availability and management and authentication activities in customer accounts. The service is available in various regional Fortinet data centers, that may share data and which are compliant with pertinent security industry standards.

FortiToken Cloud offers its customers the following features and benefits:

  • A cloud-based multi-factor authentication (MFA) solution for all your supported Fortinet appliances, with a target portal availability of 99.99%.

  • A flexible time-based licensing model that allows any combination of any users and days of use.

  • Automatically locking out end-users when they have breached their specified MFA failure threshold to ensure security and integrity of customer accounts.

  • Enabling FTC admin users to allow end-uses to bypass MFA and request new tokens on behalf of their end-users easily from the GUI.

  • Secure transfer of FTC and third-party tokens between iOS and Android devices using the FortiToken Mobile (FTM) app.

  • Synchronizing end-users from supported end clients like FortiGate or FortiAuthenticator to FTC. The user base of record is always the Auth Client (e.g., FGT or FAC), and trumps the user base that exists in FTC (if different) prior to running the sync command.

  • Automatically logging out when the GUI has been idle for more than 10 minutes to safeguard the security and integrity of customer account information

  • Easy access to data about the authentication clients, end-users, and usage, as well as management and authentication events in their account.

  • Comprehensive authentication and management logs to enable customers to keep track of all authentication and management events that have happened in their account.

  • Support for FortiGate and FortiAuthenticator HA cluster configuration. Customers can view their FGT and/or FAC devices in any cluster from the FTC GUI.

  • Support for customer logo to replace the default Fortinet banner at the bottom of the FTM app on end-users' mobile devices.

  • Option for sending token activation/transfer codes to end-user mobile devices by SMS.

  • Super-admin users are able to access all FTC accounts of their organization — they can choose any of their accounts to display upon logging in and switch to any of their accounts during a session.

  • Retention of customer usage data and logs (authentication and management) for up to one (1) year.

Service features and deliverables

FortiToken Cloud is managed 24 hours a day and 7 days a week. The service is monitored for device availability and management and authentication activities in customer accounts. The service is available in various regional Fortinet data centers, that may share data and which are compliant with pertinent security industry standards.

FortiToken Cloud offers its customers the following features and benefits:

  • A cloud-based multi-factor authentication (MFA) solution for all your supported Fortinet appliances, with a target portal availability of 99.99%.

  • A flexible time-based licensing model that allows any combination of any users and days of use.

  • Automatically locking out end-users when they have breached their specified MFA failure threshold to ensure security and integrity of customer accounts.

  • Enabling FTC admin users to allow end-uses to bypass MFA and request new tokens on behalf of their end-users easily from the GUI.

  • Secure transfer of FTC and third-party tokens between iOS and Android devices using the FortiToken Mobile (FTM) app.

  • Synchronizing end-users from supported end clients like FortiGate or FortiAuthenticator to FTC. The user base of record is always the Auth Client (e.g., FGT or FAC), and trumps the user base that exists in FTC (if different) prior to running the sync command.

  • Automatically logging out when the GUI has been idle for more than 10 minutes to safeguard the security and integrity of customer account information

  • Easy access to data about the authentication clients, end-users, and usage, as well as management and authentication events in their account.

  • Comprehensive authentication and management logs to enable customers to keep track of all authentication and management events that have happened in their account.

  • Support for FortiGate and FortiAuthenticator HA cluster configuration. Customers can view their FGT and/or FAC devices in any cluster from the FTC GUI.

  • Support for customer logo to replace the default Fortinet banner at the bottom of the FTM app on end-users' mobile devices.

  • Option for sending token activation/transfer codes to end-user mobile devices by SMS.

  • Super-admin users are able to access all FTC accounts of their organization — they can choose any of their accounts to display upon logging in and switch to any of their accounts during a session.

  • Retention of customer usage data and logs (authentication and management) for up to one (1) year.