What's New
FortiCloud Services version 24.2 includes the following new features and products:
What's new for FortiCloud Services
Subscriptions
The Subscriptions page has been removed from the Account menu.
What's new for Asset Management
Bulk deregistration
Up to 200 units can be deregistered simultaneously from the Products > Decommission Units page. A unit can only be deregistered three years after registration and a FortiGate serial number can only be deregistered once a year. See Viewing decommission units in the Asset Management guide.
What's new for FortiCare
Display tickets in card view
Tickets listed in the Tickets page can be viewed in a card view. See Ticket list in the FortiCare guide.
Advanced Service and Incident Response portal integration
The Advanced Service (AS) and Incident Response (IR) functionalities of the Advanced Services portal have been migrated to the FortiCare portal. The legacy Advanced Services portal is still accessible in the Support menu. AS and IR functionality in the FortiCare portal is controlled through the IAM user's permissions. See Advanced Services and Incident Response in the FortiCare guide, and Portals with resource-based permissions in the IAM guide.
Service Updates
The Downloads > Service Updates page can be used to download FortiGuard service updates based on product and OS version. See Service Updates in the FortiCare guide.
Contact name
The Contact Name column can be made visible in the Tickets list using the column selector. See Ticket list in the FortiCare guide.
What's new for ELA
Priority RMA
Premium RMA has been rebranded to Priority RMA. See Priority and Secure RMA in the ELA Portal guide.
New products
New products included in version 24.2 are outlined in the table. Select a product name for more information on the product.
|
Product |
Description |
|---|---|
|
A FortiProxy data protection service bundle has been implemented in the price list. |
|
| FortiSASE IPsec service connection support packages have been implemented in the price list. | |
| FortiNDR Cloud | A FortiNDR Cloud annual license support package has been implemented in the price list for intaking third party logs for detection. |
| A FortiNDR Cloud not for resale license has been implemented in the price list. | |
| FortiWeb Cloud | FortiWeb VM S Series Enterprise SKUs have been implemented in the price list. |
| FortiCloud | A non-US federal government user acknowledgment is implemented in the Fortinet Inc. Marketplace. |
| FortiCloud | USG models are supported and differentiated for End of Service in the Enterprise Agreement program. |
| FortiFlex | FortiSASE has been added to FortiFlex as a Cloud service entitlement. |
| FortiFlex | The FortiFlex points registration process has been updated based on contract length. |
| FortiClient | The FortiClient Managed Service SKUs cannot be combined with other non-managed FortiClient licenses. |
| FortiCloud | Advanced Services have been implemented in the Enterprise Agreement program. |