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Admin Guide

Manage device ownership

Manage device ownership

The Auth Clients>Devices (HA)>Manage Device Ownership page provides tools for managing the ownership of devices.

Column Description
SN The serial number of the device.
Cluster ID The ID of the HA cluster to which the device belongs.
Ownership Status

The status of the device ownership:

  • Consistent — The ownership of the device belongs to the current account.

  • Inconsistent — The ownership of the device does not belong to the current account and some data from the old account still remains on the device.

Toolbar

The slide-in toolbar provides the following tools:

  • Validate — Refresh the ownership status of the device. See Validate device ownership.

  • Delete — (1) Remove all user and auth client data that the preceding owner has left on the device. (2) Remove the device information from the Manage Device Ownership>Devices table on both the preceding owner's and the current owner's sides. After the delete is completed, if the current owner wants to sync up the data for this device, they must execute the command exec fortitoken-cloud update from the device, for example FortiGate. (Note: This option is available only when the ownership status of the device is "Inconsistent".)

  • Transfer — Start the device transfer task which will show up under the Tasks tab. (Note: This option is available only when the ownership status of the device is "Inconsistent".) See Manage device transfer.

This section discusses the following topics:

Manage device ownership

The Auth Clients>Devices (HA)>Manage Device Ownership page provides tools for managing the ownership of devices.

Column Description
SN The serial number of the device.
Cluster ID The ID of the HA cluster to which the device belongs.
Ownership Status

The status of the device ownership:

  • Consistent — The ownership of the device belongs to the current account.

  • Inconsistent — The ownership of the device does not belong to the current account and some data from the old account still remains on the device.

Toolbar

The slide-in toolbar provides the following tools:

  • Validate — Refresh the ownership status of the device. See Validate device ownership.

  • Delete — (1) Remove all user and auth client data that the preceding owner has left on the device. (2) Remove the device information from the Manage Device Ownership>Devices table on both the preceding owner's and the current owner's sides. After the delete is completed, if the current owner wants to sync up the data for this device, they must execute the command exec fortitoken-cloud update from the device, for example FortiGate. (Note: This option is available only when the ownership status of the device is "Inconsistent".)

  • Transfer — Start the device transfer task which will show up under the Tasks tab. (Note: This option is available only when the ownership status of the device is "Inconsistent".) See Manage device transfer.

This section discusses the following topics: