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Managing extensions

Managing extensions

To manage extensions, in the navigation bar, tap Users > Extensions.

The following table lists actions you can take to manage extensions:

Action

How to

Add a new extension

  1. Tap .

  2. Tap .

  3. Enter a unique extension number.

    If you are provisioning a FON-W80B or FON-780B phone, you must enter an email address for the new extension.

  4. Tap ✓.

Assign a phone to the extension

  1. Swipe left on the extension.

  2. Tap .

  3. Search for and tap the device you want to assign to the extension.

  4. Tap ✓.

For FON-x80/x80B, FON-780B, and FON-W80B phones, you can auto-provision by scanning the phone's QR code.

See Auto-provisioning with QR code scanning.

For FON-W80B or FON-780B phones, you can auto-provision using Bluetooth pairing.

See Auto-provisioning with Bluetooth device discovery.

Reassign a FortiFone Softclient license

If you want to free up a FortiFone Softclient license, revoke the license and assign it to another extension.

  1. Search for and tap the extension.

  2. Under Soft FortiFone, tap Revoke.

Change an existing extension

Tap the extension and change any of the following:

  • Number

  • Access level

  • Display name

  • Email

Delete an extension

Swipe left on the extension you want to delete and tap .

Managing extensions

Managing extensions

To manage extensions, in the navigation bar, tap Users > Extensions.

The following table lists actions you can take to manage extensions:

Action

How to

Add a new extension

  1. Tap .

  2. Tap .

  3. Enter a unique extension number.

    If you are provisioning a FON-W80B or FON-780B phone, you must enter an email address for the new extension.

  4. Tap ✓.

Assign a phone to the extension

  1. Swipe left on the extension.

  2. Tap .

  3. Search for and tap the device you want to assign to the extension.

  4. Tap ✓.

For FON-x80/x80B, FON-780B, and FON-W80B phones, you can auto-provision by scanning the phone's QR code.

See Auto-provisioning with QR code scanning.

For FON-W80B or FON-780B phones, you can auto-provision using Bluetooth pairing.

See Auto-provisioning with Bluetooth device discovery.

Reassign a FortiFone Softclient license

If you want to free up a FortiFone Softclient license, revoke the license and assign it to another extension.

  1. Search for and tap the extension.

  2. Under Soft FortiFone, tap Revoke.

Change an existing extension

Tap the extension and change any of the following:

  • Number

  • Access level

  • Display name

  • Email

Delete an extension

Swipe left on the extension you want to delete and tap .