Service offerings
The following table provides an overview of the available service packages.
For detailed information, see the FortiGate™ Virtual Appliances.
Virtual Machines
FortiGate Virtual Machine - Service Bundle
|
Bundles |
Enterprise Protection |
Unified Threat Protection |
Advanced Threat Protection |
FortiCare Only |
|---|---|---|---|---|
|
FortiCare Premium |
24x7 |
24x7 |
24x7 |
24x7 |
|
FortiGuard App Control Service |
✓ | ✓ | ✓ |
✓ |
|
IPS |
✓ | ✓ | ✓ |
|
|
Application Control |
✓ | ✓ |
✓ |
|
|
Advanced Malware Protection |
✓ | ✓ |
✓ |
|
|
URL, DNS, & Video Filtering |
✓ | ✓ |
|
|
|
Anti-spam Service |
✓ |
✓ |
|
|
|
DLP |
✓ |
|
|
|
|
Inline CASB Database |
✓ |
|
|
|
|
AI-based Inline Malware Prevention |
✓ |
|
||
|
Attack Surface Security |
✓ |
|
|
|
|
Converter Service |
✓ |
|
|
|
FortiGate Virtual Machine - A La Carte Services
The A La Carte Service package allows you to pick and choose the services you want use.
|
Service Type |
Services |
|---|---|
| FortiGuard Services | Intrusion Prevention |
| Advanced Malware Protection | |
|
|
FortiGuard Attack Surface Security Service |
|
|
FortiGuard OT Security Service |
|
|
DLP |
| AI-Based InLine Sandbox | |
| Web, DNS, & Video Filtering | |
| FortiConverter Service | |
| Cloud Services | FortiGate Cloud |
| SD-WAN Underlay | |
| FortiAnalyzer Cloud with SOCaaS | |
| FortiAnalyzer Cloud | |
|
|
SD-WAN Connector for FortiSASE |
|
|
Cloud-based Overlay-as-a-Service |
| Support Services | FortiCare Premium |
| FortiCare Elite |
FortiWeb Virtual Machine - Service Bundle
|
Service type |
Advanced Bundle |
Standard Bundle |
|---|---|---|
|
24 x 7 FortiCare plus AV |
✓ | ✓ |
|
FortiWeb Security Service |
✓ | ✓ |
|
IP Reputation |
✓ | ✓ |
|
FortiWeb Cloud Sandbox |
✓ | |
|
Crential Stuffing Defense Service |
✓ |
FortiManager Virtual Machine
The FortiManager Virtual Machine allows you to set the number of managed devices and ADOMs.
|
Service Type |
Included in bundle |
|---|---|
| FortiCare Premium support |
✓ |
FortiClient EMS On-Prem
| Support Services | FortiCare Premium |
|
|
FortiCare Best Practice |
| Service Packages | ZTNA/VPN |
|
|
EPP/ATP + ZTNA/VPN |
|
|
Chromebook |
FortiAnalyzer Virtual Machine
The FortiAnalyzer Virtual Machine allows you to set the daily storage (GB) and ADOMs.
|
Service Type |
Included in bundle |
|---|---|
| FortiCare Premium support |
✓ |
| FortiGuard IOC (Indicators Of Compromise) |
✓ |
| Security Automation Service |
✓ |
| FortiGuard Outbreak Detection Service |
✓ |
FortiPortal Virtual Machine
|
Service Type |
Included in bundle |
|---|---|
| FortiCare Premium support |
✓ |
Hardware Appliances
FortiGate Hardware
The hardware device is purchased and owned by customers. However, only hardware that does not have any services already attached can be added to FortiFlex. If the hardware has any services attached, contact customer service to detach the services before configuring on FortiFlex.
The Continuous Service Policy is not applicable to FortiFlex entitlements.
|
Service Type |
Services |
|---|---|
| Support Services | FortiCare Premium |
|
|
FortiCare Elite |
| FortiCare Elite Upgrade | |
|
|
ATP |
|
|
UTP |
|
|
Enterprise |
The FortiCare Elite Upgrade can only be combined with one of the FortiGuard Service Bundles (ATP, UTP, or Enterprise).
|
FortiGate Hardware is only available for postpaid and select prepaid accounts. See Points for more information. |
Cloud Services
FortiWeb Cloud
|
Service Type |
Services |
|---|---|
| Average Throughput | Average throughput measured by the 95th percentile, between 10 Mbps and 10 Gbps |
|
Web Applications |
Number of web applications, between 1 and 2000 |
FortiClient EMS Cloud
| Support Services | FortiCare Best Practice |
| Service Packages | ZTNA/VPN |
|
|
ZTNA/VPN + FortiGuard Forensics |
|
|
EPP/ATP + ZTNA/VPN |
|
|
EPP/ATP + ZTNA/VPN + FortiGuard Forensics |
|
|
Chromebook |