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Known Issues

Known Issues

The following issues are known is FortiAIOps version 2.0.0. For inquiries about a particular issue, contact Customer Support.

Issue ID

Description

Workaround

900200 New models of G and F series FortiAPs are not supported in the RF planner.

904803/972319/900413

Filtering and sorting of columns is not working, for some fields, in the Wireless (APs and clients) and FortiSwitch clients pages.

911547 Spectrum analysis is not supported on G-series FortiAPs. Also, incorrect radio IDs are displayed.

915755 SAM test runs in an unresponsive state if FortiAIOps upgraded or restarted.

919050

Filtering and sorting is not available for the rogue AP table columns.

935970

The AI Insights dashboard data is not filtered accurately based on the selected FortiGate.

941199

FortiGate cannot be added in FortiAIOps if the pre login banner is enabled on FortiOS.

945366

AP power supply anomalies are not reported in FortiAIOps.

947772/948194

Wired clients and FortiSwitch health statistics and logs related events are not displayed accurately in FortiAIOps.

1034404

FortiGates managed by FortiAIOps lose connectivity on upgrade.

FortiAIOps rigorously scrutinizes the certificate chain. On upgrading (when using the Fortinet_GUI_Server certificate), if FortiGate ignores the CA certificate in FortiAIOps, then it loses connectivity. To restore the FortiGate’s online status, perform any of the following.

  • Download the CA certificate from FortiGate and upload it into FortiAIOps (System > CA certificates).

  • Switch to a custom certificate like Let’s Encrypt and add the CA certificate in FortiAIOps.

Known Issues

Known Issues

The following issues are known is FortiAIOps version 2.0.0. For inquiries about a particular issue, contact Customer Support.

Issue ID

Description

Workaround

900200 New models of G and F series FortiAPs are not supported in the RF planner.

904803/972319/900413

Filtering and sorting of columns is not working, for some fields, in the Wireless (APs and clients) and FortiSwitch clients pages.

911547 Spectrum analysis is not supported on G-series FortiAPs. Also, incorrect radio IDs are displayed.

915755 SAM test runs in an unresponsive state if FortiAIOps upgraded or restarted.

919050

Filtering and sorting is not available for the rogue AP table columns.

935970

The AI Insights dashboard data is not filtered accurately based on the selected FortiGate.

941199

FortiGate cannot be added in FortiAIOps if the pre login banner is enabled on FortiOS.

945366

AP power supply anomalies are not reported in FortiAIOps.

947772/948194

Wired clients and FortiSwitch health statistics and logs related events are not displayed accurately in FortiAIOps.

1034404

FortiGates managed by FortiAIOps lose connectivity on upgrade.

FortiAIOps rigorously scrutinizes the certificate chain. On upgrading (when using the Fortinet_GUI_Server certificate), if FortiGate ignores the CA certificate in FortiAIOps, then it loses connectivity. To restore the FortiGate’s online status, perform any of the following.

  • Download the CA certificate from FortiGate and upload it into FortiAIOps (System > CA certificates).

  • Switch to a custom certificate like Let’s Encrypt and add the CA certificate in FortiAIOps.