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Resolved issues

Resolved issues

The resolved issues listed below do not list every bug that has been corrected with this release. For inquires about a particular bug, please contact Fortinet Customer Service & Support.

  • Person profiles did not require an image; it could be added later. If you created a notification about that person, however, then the notification would not function until you uploaded an image. An image is now required when creating a person profile.

  • After a visual search, if you used the < and > buttons to select another camera and then return, the thumbnails from the old visual search results would reappear.

  • After a visual search, if you went to Camera > Settings and then returned Camera > Video, it would play the old visual search result. Live video streaming was indicated by the timeline, however.

  • During a visual search, if you selected more cameras, and then selected a thumbnail from one of those other cameras and played the video or clicked Export, then the video would be from the first camera, not the other camera associated with the selected thumbnail.

  • During a visual search, if the camera's time zone was different from the organization's time zone, then the video started playback at the correct event when its thumbnail was clicked, but the timeline used the organization's timezone, and did not jump to the camera's correct local time on the timeline.

  • While the selected site was All Sites, when creating a new person profile or person of interest, there was an error message.

  • After playing video from a different site's camera, a new notification did not automatically change sites to play video from that site's camera.

  • After playing video from a different camera, a new notification did not start video playback at the correct time.

  • After playing video from a notification, if you went to Dashboard and then Camera > Video, then the live video stream was not displayed. Instead, the video player continues to play the notification that you clicked previously.

  • When logging in to FortiCamera Cloud, a server error (500) sometimes occurred.

  • WiFi passwords were visible and not obfuscated after network settings were saved.

  • In the FortiCamera Mobile app, notification counts were incorrect.

  • In the FortiCamera Mobile app, after playing video from a notification once, if you clicked the video playback button again, it did not start playback at the correct time. Instead, it started playing the live stream.

Resolved issues

Resolved issues

The resolved issues listed below do not list every bug that has been corrected with this release. For inquires about a particular bug, please contact Fortinet Customer Service & Support.

  • Person profiles did not require an image; it could be added later. If you created a notification about that person, however, then the notification would not function until you uploaded an image. An image is now required when creating a person profile.

  • After a visual search, if you used the < and > buttons to select another camera and then return, the thumbnails from the old visual search results would reappear.

  • After a visual search, if you went to Camera > Settings and then returned Camera > Video, it would play the old visual search result. Live video streaming was indicated by the timeline, however.

  • During a visual search, if you selected more cameras, and then selected a thumbnail from one of those other cameras and played the video or clicked Export, then the video would be from the first camera, not the other camera associated with the selected thumbnail.

  • During a visual search, if the camera's time zone was different from the organization's time zone, then the video started playback at the correct event when its thumbnail was clicked, but the timeline used the organization's timezone, and did not jump to the camera's correct local time on the timeline.

  • While the selected site was All Sites, when creating a new person profile or person of interest, there was an error message.

  • After playing video from a different site's camera, a new notification did not automatically change sites to play video from that site's camera.

  • After playing video from a different camera, a new notification did not start video playback at the correct time.

  • After playing video from a notification, if you went to Dashboard and then Camera > Video, then the live video stream was not displayed. Instead, the video player continues to play the notification that you clicked previously.

  • When logging in to FortiCamera Cloud, a server error (500) sometimes occurred.

  • WiFi passwords were visible and not obfuscated after network settings were saved.

  • In the FortiCamera Mobile app, notification counts were incorrect.

  • In the FortiCamera Mobile app, after playing video from a notification once, if you clicked the video playback button again, it did not start playback at the correct time. Instead, it started playing the live stream.