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Table of Contents

Known issues

The following issues have been identified in FortiClient (macOS) 6.2.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Application Firewall

Bug ID

Description

578810 FortiClient blocks traffic between Xcode software and Apple TV.

586821

Application firewall daemon fails to start itself after registering to EMS.

Avatar

Bug ID

Description

589432 Avatar page is blank after upgrade.

Endpoint control

Bug ID

Description

546973 FortiClient can break quarantined state after system reboot.
567858 FortiClient (macOS) should send all IP addresses to EMS.

582013

FortiClient (macOS) reconnects to EMS after one keep alive interval when EMS deregisters the endpoint.

582706

FortiClient (macOS) does not send AV Cloud Scan quarantine events to EMS endpoint details page.

585896 FortiClient (macOS) shows no IP address and unknown serial number after assigning the non-default profile.
590175

FortiClient GUI shows incorrect EMS connection status for an unreachable EMS.

Malware Protection

Bug ID

Description

582056

Antivirus CloudScan does not detect test EICAR malware when downloaded from email attachment.

Remote Access

Bug ID

Description

582197

macOS endpoints cannot reach local gateway when connected to IPsec VPN with FortiClient (macOS).

600690

EMS provisioning shows invalid configuration for VPN.

602408

Creating a new VPN does not work.

Workaround: Close the FortiClient (macOS) GUI and reopen it.

Sandbox

Bug ID

Description

597180

Sandbox remediation action is set to alert but GUI shows that it quarantined the file.

Vulnerability Scan

Bug ID

Description

565438

FortiClient GUI keeps showing vulnerabilities on the scan details page after patching them.

Web Filter

Bug ID

Description

581890 FortiClient GUI cannot retrieve Web Filter violation list from wf.db after EMS deregistration.

EMS deployment

Bug ID

Description

586967 FortiSandbox and cloud malware protection are not installed if AV real time protection is excluded in the deployment package.

600744

FortiClient (macOS) deployment does not work because Install now prompt shows while user is still downloading the installer.

600753

FortiClient (macOS) deployment status is stuck on endpoint notified after successful deployment.

Update

Bug ID

Description

566085

FortiClient (macOS) updates all signatures after fresh install without a valid license from EMS.

588221 Custom FortiGuard distribution server (FDS) failover to global legacy FDS does not work.

594004

FortiClient (macOS) connects to the wrong legacy U.S. server when EMS is configured for the legacy U.S. FDS.

Known issues

The following issues have been identified in FortiClient (macOS) 6.2.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Application Firewall

Bug ID

Description

578810 FortiClient blocks traffic between Xcode software and Apple TV.

586821

Application firewall daemon fails to start itself after registering to EMS.

Avatar

Bug ID

Description

589432 Avatar page is blank after upgrade.

Endpoint control

Bug ID

Description

546973 FortiClient can break quarantined state after system reboot.
567858 FortiClient (macOS) should send all IP addresses to EMS.

582013

FortiClient (macOS) reconnects to EMS after one keep alive interval when EMS deregisters the endpoint.

582706

FortiClient (macOS) does not send AV Cloud Scan quarantine events to EMS endpoint details page.

585896 FortiClient (macOS) shows no IP address and unknown serial number after assigning the non-default profile.
590175

FortiClient GUI shows incorrect EMS connection status for an unreachable EMS.

Malware Protection

Bug ID

Description

582056

Antivirus CloudScan does not detect test EICAR malware when downloaded from email attachment.

Remote Access

Bug ID

Description

582197

macOS endpoints cannot reach local gateway when connected to IPsec VPN with FortiClient (macOS).

600690

EMS provisioning shows invalid configuration for VPN.

602408

Creating a new VPN does not work.

Workaround: Close the FortiClient (macOS) GUI and reopen it.

Sandbox

Bug ID

Description

597180

Sandbox remediation action is set to alert but GUI shows that it quarantined the file.

Vulnerability Scan

Bug ID

Description

565438

FortiClient GUI keeps showing vulnerabilities on the scan details page after patching them.

Web Filter

Bug ID

Description

581890 FortiClient GUI cannot retrieve Web Filter violation list from wf.db after EMS deregistration.

EMS deployment

Bug ID

Description

586967 FortiSandbox and cloud malware protection are not installed if AV real time protection is excluded in the deployment package.

600744

FortiClient (macOS) deployment does not work because Install now prompt shows while user is still downloading the installer.

600753

FortiClient (macOS) deployment status is stuck on endpoint notified after successful deployment.

Update

Bug ID

Description

566085

FortiClient (macOS) updates all signatures after fresh install without a valid license from EMS.

588221 Custom FortiGuard distribution server (FDS) failover to global legacy FDS does not work.

594004

FortiClient (macOS) connects to the wrong legacy U.S. server when EMS is configured for the legacy U.S. FDS.