Known issues
The following issues have been identified in FortiClient (Windows) 7.0.10. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.
Application Firewall
Bug ID | Description |
---|---|
717628 | Application Firewall causes issues with Motorola RMS high availability client. |
814391 |
FortiClient Cloud application signatures block allowlisted applications. |
823292 |
FortiClient cannot connect to JVC wireless display. |
827788 |
Threat ID is 0 on Firewall Events. |
842534 |
After upgrade to FortiClient (Windows) 7.0.7, Application Firewall blocks internal webpage. |
844997 | FortiClient sees several packet losses on different internal resources after connecting telemetry. |
853808 |
FortiClient (Windows) blocks Veeam with messages related to Remote.CMD.Shell and VeeamAgent.exe. |
860062 |
Application Firewall slows down opening Microsoft Active Directory (AD) Users and Computers application. |
884911 |
FortiClient detects IntelliJ IDEA Community Edition 2021.2.2 as Java.Debug.Wire.Protocol.Insecure.Configuration. |
891789 |
Application Firewall blocks CREO Management tool software. |
902866 |
Application Firewall does not block Google Drive. |
907089 |
FortiClient continues blocking MS.Windows.HTTP.Protocol.Stack.CVE-2022-21907.Code.Execution by application firewall. |
936039 |
WhatsApp_Web_File.Download and WhatsApp_Web_File.Upload App signatures do not work in Application Firewall. |
Endpoint control
Endpoint management
Bug ID | Description |
---|---|
760816 | Group assignment rules based on IP addresses do not work when using split tunnel. |
904348 |
FortiClient (Windows) and EMS detect encryption status as not enabled when only one hard disk has encryption (Bitlocker) enabled. |
GUI
Bug ID | Description |
---|---|
767998 | Free VPN-only client includes Action for invalid EMS certificate in settings. |
811742 |
FortiClient (Windows) does not hide software update options when registered to EMS (regression). |
826895 |
FortiClient ignores the listing order of the configured VPN connections in the GUI and tray. |
827394 |
FortiClient does not report profile change update in Notifications. |
934351 | FortiSASE VPN gets stuck at wrong VPN connection status until FortiClient console restarts from sleep wakeup or network interruption.
Workaround: Restart FortiClient console. |
Install and upgrade
Bug ID |
Description |
---|---|
749331 | Windows Security setting in Windows displays FortiClient is snoozed when FortiEDR is installed. |
769639 |
FortiDeviceGuard is not installed on Windows Server 2022. |
783690 |
There is no reboot prompt after user log in. |
820672 | ZTNA driver FortiTransCtrl.sys fails to start on Windows Server 2016. |
867982 |
Blank certificate pops up when upgrading. |
955066 |
Upgrade from 7.0.8 to 7.0.9 requires multiple restarts. |
956682 |
Unattended installation of FortiClient 7.0.9 does not reboot PC when there is no user logged in. |
Zero Trust tags
Bug ID | Description |
---|---|
782394 | ZTNA user identity tags do not work. |
819120 |
Zero trust tag rule for AD group does not work when registering FortiClient to EMS with onboarding user. |
956947 | Zero Trust tags disappear from FortiClient (Windows) avatar if a different user logs in to Windows machine. |
Configuration
Bug ID |
Description |
---|---|
730415 |
FortiClient backs up configuration that is missing locally configured ZTNA connection rules. |
User and authentication
Bug ID |
Description |
---|---|
765184 | RADIUS authentication failover between two servers for high availability does not work well. |
Performance
Bug ID |
Description |
---|---|
749348 | Performance issues after upgrade. |
Zero Trust Telemetry
Bug ID |
Description |
---|---|
683542 | FortiClient (Windows) fails to register to EMS if registration key contains a special character: " !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~". |
792703 |
FortiClient (Windows) cannot connect to FortiClient Cloud. |
Malware Protection and Sandbox
Remote Access
Vulnerability Scan
Bug ID |
Description |
---|---|
741241 | FortiClient (Windows) finds vulnerabilities for uninstalled software. |
795393 |
EMS does not remove vulnerability events after successful patch. |
849485 | FortiClient wrongly detects AnyDesk vulnerabilities CVE-2021-44426 and CVE-2021-44425. |
869253 |
FortiClient detects vulnerability when the required KB is installed. |
908266 |
FortiClient fails to detect vulnerabilities possibly due to FCM skipping certain VIDs when scanning. |
955762 |
FortiClient (Windows) does not detect known vulnerable software. |
Logs
Bug ID |
Description |
---|---|
820067 | FortiClient forwards logs despite being completely disabled. |
849043 |
SSL VPN add/close action does not show on FortiGate Endpoint Event section. |
876810 | FortiClient does not indicate VPN user in logs when the connection succeeds. |
Web Filter and plugin
Bug ID | Description |
---|---|
776089 |
FortiClient (Windows) does not block malicious sites when Web Filter is disabled. |
789017 |
Web Filter is enabled on FortiSASE profile on EMS. |
812207 |
Blocked web client shows dropped connection message instead of URL blocked message. |
836906 | After FortiClient install, extended uptime results in audio cracking. |
871325 | Web Filter breaks DW Spectrum. |
904840 | When a user is doing device recovery in iTunes, error 3500 displays. |
909060 | User cannot update information on internal portal with Web Filter active. |
Avatar and social network login
Bug ID |
Description |
---|---|
878050 | Avatar does not update on FortiGate dashboards and FortiGate cannot show updated information. |
Multitenancy
Bug ID |
Description |
---|---|
780308 | EMS automatically migrates endpoints to default site. |
ZTNA connection rules
FSSOMA
Bug ID |
Description |
---|---|
841316 |
Some SSOMA versions do not present client certificate to FortiAuthenticator. |
909844 | User FSSO sessions drop earlier than expected. |
Onboarding
Bug ID |
Description |
---|---|
811976 |
FortiClient (Windows) may prioritize using user information from authentication user registered to EMS. |
819989 |
FortiClient (Windows) does not show login prompt when installed with installer using LDAP/local verification. |
License
Bug ID |
Description |
---|---|
830899 | FortiClient connected to EMS loses license. |
874676 | EMS tags endpoint with existing ZTNA host tags for vulnerability and AV after EMS administrator updates EMS license from Endpoint Protection Platform to Remote Access. |
Endpoint policy and profile
Bug ID |
Description |
---|---|
889517 | EMS fails to assign the correct endpoint policy and shows FortiClient as out-of-sync despite the client syncing. |
Other
Bug ID |
Description |
---|---|
780651 | FortiClient (Windows) does not update signatures on expected schedule. |
834389 | FortiClient (Windows) has incompatibility with Fuji Nexim software. |
919017 | FortiClient (Windows) changes installer checksum/hash for Baramundi management agent. |
937175 | Windows Firewall shows alert regarding FortiClient.exe. |