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Known issues

Known issues

The following issues have been identified in FortiIsolator version 2.4.4. For inquiries about a particular bug or to report a bug, visit the Fortinet Support website.

Bug ID

Description

811494 Cannot open a new blank document on the Microsoft Office website.
811804 Cannot download and view files with Chinese characters in filename from Google Drive.
822137 Clearing cookies from FortiIsolator behaves differently than in native mode.
826306 VM license expiration dates are not in sync in GUI and CLI.
845963 Delete option should be disabled for the "system_default" profile.
871446 URL redirects 15 times during Gmail login with SAML.
872863 In Guest only mode, if you open several tabs and then return to the first web page after a few minutes, you cannot click or scroll.
873025 "Unsupported browser version" error when navigating some websites.
873617 Cannot open URLs with more than 4096 bytes in proxy mode.
876863 If the first NTLM login fails, the second login gets stuck until the cookie is cleared.
877045 Inaccurate status message when downloaded file is being scanned by FortiSandbox.
877319 Cannot copy and paste inside a Google document.
877338 Web page loading appears in blocks.
877888 FortiIsolator is blocked by certain websites as a robot suspect on AWS.
878062 Cannot copy Google image in proxy mode in specific situations.
878077

When you browse a blocked site with HTTP, a white screen displays with no error or warning.

878165 Logging into Spotify displays an error: "Playback of protected content is not enabled".
882349 Issues with uploading certificates with the same name.
882716 Session count gets messed up after enabling and disabling license.
886945 No response when you click the tabs under "Logs" on 1000F.
887515 If you disable and then enable the license in IP forwarding mode, web socket connection fails.
887919 Unexpected behavior when creating an ICAP profile via CLI and deleting the ICAP profile in GUI.
887931 The "show group-member" command does not show FSSO users.
888287 Antivirus and webfilter are not able to respond in FortiPoC environment..
888393 Log file download is slow and does not show progress or estimated time to completion.
888425 Fortiisolator icon does not show on Wikipedia in proxy mode.

889238

Logging into Outlook via FotiIsolator results in an error: "The request is blocked".

889710

Inconsistent license expiration dates for different nodes in HA cluster after HA is disabled.

889931

Unexpected "Login Option" behavior when NTML is enabled and SAML is disabled, which results in the error "Problem loading page".

942937

URLs that end with "?" keep redirecting.

938235

Unable to copy and paste by right-clicking.

902728

The Show policy command does not display policy name.

875244

Error when redirecting to Fortinet login page in proxy mode.

945475

FortiIsolator does not get to the login prompt after the remote database is set.

887593

When HA is disabled, remote database still works and can receive others' license.

946623

Remote render attribute is not cleared.

946940

Duplicated information when showing isolator profile in the CLI.

947497

Issues with the set isolator-profile command.

952386

In HA mode with IP mapping, the FortiIsolator times out after redirecting to master or slave.

Known issues

The following issues have been identified in FortiIsolator version 2.4.4. For inquiries about a particular bug or to report a bug, visit the Fortinet Support website.

Bug ID

Description

811494 Cannot open a new blank document on the Microsoft Office website.
811804 Cannot download and view files with Chinese characters in filename from Google Drive.
822137 Clearing cookies from FortiIsolator behaves differently than in native mode.
826306 VM license expiration dates are not in sync in GUI and CLI.
845963 Delete option should be disabled for the "system_default" profile.
871446 URL redirects 15 times during Gmail login with SAML.
872863 In Guest only mode, if you open several tabs and then return to the first web page after a few minutes, you cannot click or scroll.
873025 "Unsupported browser version" error when navigating some websites.
873617 Cannot open URLs with more than 4096 bytes in proxy mode.
876863 If the first NTLM login fails, the second login gets stuck until the cookie is cleared.
877045 Inaccurate status message when downloaded file is being scanned by FortiSandbox.
877319 Cannot copy and paste inside a Google document.
877338 Web page loading appears in blocks.
877888 FortiIsolator is blocked by certain websites as a robot suspect on AWS.
878062 Cannot copy Google image in proxy mode in specific situations.
878077

When you browse a blocked site with HTTP, a white screen displays with no error or warning.

878165 Logging into Spotify displays an error: "Playback of protected content is not enabled".
882349 Issues with uploading certificates with the same name.
882716 Session count gets messed up after enabling and disabling license.
886945 No response when you click the tabs under "Logs" on 1000F.
887515 If you disable and then enable the license in IP forwarding mode, web socket connection fails.
887919 Unexpected behavior when creating an ICAP profile via CLI and deleting the ICAP profile in GUI.
887931 The "show group-member" command does not show FSSO users.
888287 Antivirus and webfilter are not able to respond in FortiPoC environment..
888393 Log file download is slow and does not show progress or estimated time to completion.
888425 Fortiisolator icon does not show on Wikipedia in proxy mode.

889238

Logging into Outlook via FotiIsolator results in an error: "The request is blocked".

889710

Inconsistent license expiration dates for different nodes in HA cluster after HA is disabled.

889931

Unexpected "Login Option" behavior when NTML is enabled and SAML is disabled, which results in the error "Problem loading page".

942937

URLs that end with "?" keep redirecting.

938235

Unable to copy and paste by right-clicking.

902728

The Show policy command does not display policy name.

875244

Error when redirecting to Fortinet login page in proxy mode.

945475

FortiIsolator does not get to the login prompt after the remote database is set.

887593

When HA is disabled, remote database still works and can receive others' license.

946623

Remote render attribute is not cleared.

946940

Duplicated information when showing isolator profile in the CLI.

947497

Issues with the set isolator-profile command.

952386

In HA mode with IP mapping, the FortiIsolator times out after redirecting to master or slave.