Prerequisite: Product Registration

Products must be registered in order for the appropriate keys to be generated for the appliances. Without these keys, the appliances will not start.

Requirements Checklist

• Registration codes: Email from do-not-reply-contract@fortinet.com with attached .zip files containing registration codes for all products

Example

File name examples:

FNC-MX-VM_xxx.zip = Manager next-gen VM Server

FC-10-FNVXM-xxx.zip = Support & Maintenance for Manager next-gen VM Server

FNC-CAX-VM_xxx.zip = Control & Application next-gen VM Server

FC-10-FNVXA-xxx.zip = Support & Maintenance for Control & Application next-gen VM Server

LIC-FNAC-BASE-xxx.zip = Perpetual License, Base level

FC1-10-FNAC0-xxx.zip = Support & Maintenance for Perpetual Base Licenses

FCx-10-FNAC1-215-xx-xx.zip = Support & Maintenance for Subscription Base Licenses

LIC-FNAC-PLUS-xxx.zip = Perpetual License, Plus level

FC2-10-FNAC0-xxx.zip = Support & Maintenance for Perpetual Plus Licenses

FCx-10-FNAC1-213-xx-xx.zip = Support & Maintenance for Subscription Plus Licenses

LIC-FNAC-PRO-xxx.zip = Perpetual License, Pro level

FC3-10-FNAC0-xxx.zip = Support & Maintenance for Perpetual Pro Licenses

FCx-10-FNAC1-209-xx-xx.zip = Support & Maintenance for Subscription Pro Licenses

FP-10-PS-801-01-01.zip = Professional Service Days*

FP-10-PS-830-01-01.zip = Professional Service Days*

*Registered on the day of engagement only. See Fortinet Professional Services Contracts in the Appendix for more information.

Within the zip files are one or more PDF's which contain the Registration Code.

Tip: If multiple appliances were purchased, save these files in separate folders for each appliance.

Example A – CAVM Example B – Support for CAVM

• Physical Appliances Only: Serial number (FNxxxxxxxxxx). The serial number (S/N) is located on the label that shipped with the hardware. This label also contains the Product Name, Model/SKU, Fortinet P/N and HW ID.