Licensing and Upgrade information

FortiNDR requires the below SKU to enable FortiGuard downloads and lookups. The new SKUs available are:

Model	SKU	Description
FortiNDR-3500F	FNR-3500F	FortiNDR-3500F appliance for Network Anomalies and 0day/Malware Detection, based on Artificial Neural Network (ANN) technology. 2 x 10Gb GE Copper (supports 10/1000/10000 without transceivers), 4 x 10G SFP+ interfaces, 2x 1 Gigabit Ethernet connection (management).
	FNR-3500F-BDL-331-DD	Hardware plus 24x7 FortiCare, with NDR and ANN engine updates & baseline.
	FC3-10-AIVMS-461-02-DD	Subscriptions license for FortiNDR-VM (16 CPU) with 24x7 FortiCare with NDR and ANN engine updates & baseline
	FC4-10-AIVMS-461-02-DD	Subscriptions license for FortiNDR-VM (32 CPU) with 24x7 FortiCare with NDR and ANN engine updates & baseline

Customers need to have the correct SKU for NDR functionalities to work. If customers are running FortiAI VMs on v1.5.x versions, please follow upgrade information below.

For customers running FortiAI v1.5.x and would like to enjoy the new NDR features, a co-term upgrade is necessary. Please contact customer services at cs@fortinet.com. For current v1.5.x customers who do not require the new NDR features, they can upgrade to v7.0 and use their existing license to download ANN updates and continue to use ANN malware scanning features.

For customers wanting to use the 7.0 NDR features, v7.0 requires a new license to enable further download of packages and lookup to FortiGuard services. In order to enjoy v7.0 NDR features, customers should:

1. Prepare/purchase/coterm v7.0 license file for upgrade.
2. Upgrade the VM/hardware to v7.0.
3. Load the new license file into unit with the GUI.

Customers can still upgrade to v7.0.x with new GUI interface and better filtering using v1.5.x license, and continue to use v1.5.x FortiAI malware scanning features.

If a new v7.0 license file is loaded on a 1.5.x VM, the VM will become non-functional. This does not apply to FAI-3500F hardware.

Upgrade information

Always back up configuration before upgrade.

• (VM only) Upgrade from v1.5.x and 7.0.x to v7.1.0 GA is supported.

• 7.1 firmware is not compatible with older FortiAI gen1/2 3500F hardware. For more informaiton, seeSupported models

• To upgrade the hardware or VM, please follow the procedures below:
  • (VM Only) Backup the configuration and take a note of the version prior to upgrade.
    • Customers running 7.0.3 do have the option to backup existing DB using the following CLI: execute backup system-db disk. For more information, see the FortiNDR 7.0.3 CLI Guide.
    • Customers running VM are recommended to take a snapshot of the VM.