Upgrading the portal

Before you can upgrade the portal, you need to download the image file.

To download the image files:

1. Log in to the Fortinet Customer Service and Support website at https://support.fortinet.com/.
2. Go to Download > Firmware Images.
3. In the Select Product list, select FortiPortal.

   The Release Notes tab for FortiPortal is displayed.

4. Click the Download tab.

   The Image File Path and Image Folders/Files sections are displayed.

5. In the Image Folders/Files section, go to v6.00 > 6.0 > 6.0.2.
6. Download the image files for the hypervisor you are using:
   • For OpenStack KVM, download the latest QCOW2 files:

     FPC_VM64-v6.0.2-build0153-release-portal.qcow2.zip

     FPC_VM64-v6.0.2-build0153-release-portal.out

   • For VMWare, download the latest OVF files:

     FPC_VM64-v6.0.2-build0153-release-portal.out.ovf.zip

     FPC_VM64-v6.0.2-build0153-release-portal.out

   The .zip files are used for installation, and the .out files are used for upgrade.

To upgrade the portal:

1. Log in to the portal using a service provider (administrator) account.
2. Select the Admin tab.
3. Select FPC Admin to open the administrator portal. The administrator portal opens in a new browser tab.
4. Log in to the administrator portal. The default user name is admin, and there is no default password.
5. Select the System Settings tab.
6. In the System Information widget, select the Update button beside the Firmware Version.
7. In the pop-up dialog, select Choose File and select the portal .out file that you downloaded from the Fortinet Customer Service & Support website (https://support.fortinet.com/).
8. Select OK. The portal will upgrade. After the firmware is upgraded, the system will restart automatically.

If you have a RADIUS server configured in an existing version, you must re-enter the RADIUS attributes after the portal upgrade is complete. For details, see the FortiPortal Administration and User Guide.