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Revalidate Windows License Key

For non FSA-VM models like 3000E or 1000D, Windows VMs are activated before shipment. However, they need to be activated again after a factory reset. The activation might not be possible if the unit has no internet connection for port3.

To re-activate and re-validate Windows license key, do the following:
  1. Get the installation id and key from syslog.

    For example, if the log shows:

    Failed to activate WIN7X86VM1 message="Installation ID: 011036048243425236332544839462164671777963470212468040 Error: 0xC004C008 The activation server determined that the specified product key could not be used"

    Failed to activate WIN7X86VM1 with key GGC2J-Q9M7J-8KKBH-342FP-XXXXX

    The Installation ID is: 11036048243425236332544839462164671777963470212468040

    The Key is: GGC2J-Q9M7J-8KKBH-342FP-XXXXX

  2. Call:

    Canada/US: 1-888-725-1047

    Japan: 0120-801-734

    France: 0 805 11 02 35

    Get a confirmation ID: Microsoft will ask you to input the Installation ID and answer some questions. If Microsoft can confirm the information, they'll give you a confirmation ID.

  3. Use the CLI command confirm-id -a -kGGC2J-Q9M7J-8KKBH-342FP-XXXXX –cconfirmationID.
  4. Reboot your device.

Revalidate Windows License Key

For non FSA-VM models like 3000E or 1000D, Windows VMs are activated before shipment. However, they need to be activated again after a factory reset. The activation might not be possible if the unit has no internet connection for port3.

To re-activate and re-validate Windows license key, do the following:
  1. Get the installation id and key from syslog.

    For example, if the log shows:

    Failed to activate WIN7X86VM1 message="Installation ID: 011036048243425236332544839462164671777963470212468040 Error: 0xC004C008 The activation server determined that the specified product key could not be used"

    Failed to activate WIN7X86VM1 with key GGC2J-Q9M7J-8KKBH-342FP-XXXXX

    The Installation ID is: 11036048243425236332544839462164671777963470212468040

    The Key is: GGC2J-Q9M7J-8KKBH-342FP-XXXXX

  2. Call:

    Canada/US: 1-888-725-1047

    Japan: 0120-801-734

    France: 0 805 11 02 35

    Get a confirmation ID: Microsoft will ask you to input the Installation ID and answer some questions. If Microsoft can confirm the information, they'll give you a confirmation ID.

  3. Use the CLI command confirm-id -a -kGGC2J-Q9M7J-8KKBH-342FP-XXXXX –cconfirmationID.
  4. Reboot your device.