Revalidating Windows license key

FortiSandbox requires reactivating its Windows licenses if the system has been altered. To reactivate, Microsoft has only provided an activation process by phone.

To revalidate and reactivate Windows license key:

1. In FortiSandbox, go to the System Event log to get the installation id and key.

   The System Event log lists all failed activation.

2. Search for Failed to activate. For example:

   2021-05-01 13:10:52 VMINIT: WIN7X64VM Windows activation error message: 
   Failed to activate Windows with key XBBQP-39J47-HFDWW-Y4XJD-XXXXX:  
   015883135155791636357353814274721005003805545726714080,  0x80072F8F

   In this example, the installation ID is 015883135155791636357353814274721005003805545726714080
   and the key is XBBQP-39J47-HFDWW-Y4XJD-XXXXX.

3. Select a pair of installation ID and key for each failed VM type, and perform the following steps to activate them.

   You don’t need to activate all keys, you only need to activate one key for each failed VM type.

4. Call the Microsoft 24-hour automated system to get a confirmation ID:

   Canada/US: 1-888-725-1047

   Japan: 0120-801-734

   France: 0 805 11 02 35

   The automated system will ask you to input the ID (6 characters at a time) and ask some questions about the activation. After that, the system will provide a confirmation ID which will be in a similar format.

5. Go to the FortiSandbox CLI console and use the confirm-id command to add the activated ID. For example,

   confirm-id -a -kGGC2J-Q9M7J-8KKBH-342FP-XXXXX 
   -c042532258754869596628901610621951021013844450525
   
   Confirmation ID has been added.
   Confirm that the entry have been handle by the FSA :
   

6. Confirm that the ID is activated.

   confirm-id -l
   GGC2J-Q9M7J-8KKBH-342FP-XXXXX 042532258754869596628901610621951021013844450525
   

7. Repeat the above steps to get a confirmation ID and activate it for each failed VM type.
8. To load the activated IDs, reboot your device.