New features and enhancements

For information on all the new features and enhancements introduced in FortiSOAR, see the FortiSOAR Release Notes present in the FortiSOAR Documentation Library.

Added support for provisioning multiple FortiSOAR instances per account for horizontal scaling

• In this release, FortiSOAR Cloud adds support for provisioning multiple FortiSOAR instances per account. This allows for the creation of an active-active cluster, enabling horizontal scaling.

Added support for seamless monitoring of FortiSOAR Cloud

• Users can now enjoy a more integrated and streamlined experience in the Cloud with the following key updates:
  • Addition of a user named fortisoar_support from Fortinet by default in all FortiSOAR Cloud instances. This user has 'Root SSH' access to the FortiSOAR Cloud instance, and proactively monitors the instances, performs updates and assists with initial investigation and troubleshooting when issues arise. These enhancements aim to improve operational efficiency in managing and monitoring FortiSOAR Cloud instances.
  • Addition of all FortiSOAR Cloud customer instances to the FortiSOAR support group for monitoring.
  • Installation and configuration of a FortiMonitor agent in all FortiSOAR Cloud instances. The fortisoar_support user can access and utilize the FortiMonitor Dashboard to monitor system health, analyze performance parameter values, and take remediation actions as needed.
  • Option provided to customers to opt out of monitoring by the fortisoar_support user and remove their FortiSOAR Cloud instances from the FortiSOAR support group, and also to delete the fortisoar_support user.

Revamped UI/UX for FortiSOAR Cloud

The user interface and user experience of FortiSOAR Cloud have been enhanced. Key improvements include:

• Enhanced the 'Accounts' page for FortiSOAR Cloud, with a new 'Standalone Instances/Clusters' section that provides details about standalone FortiSOAR instances and FortiSOAR instances that are part of clusters.
• Introduced support for creating a cluster on FortiSOAR Cloud.
• Included a 'Cluster Info' page with details about the cluster and its instances.