After updating FON-870i, status does not show in IP Extensions page.

Survivability settings for FVE-500F are updated to reflect the supported failover trunking resources.

Under Mail Settings > Relay Server, test function does not work.

RTP keepalive in 475/575 phone is disabled to avoid DTMF issue.

Members of a centralized general voicemail or monitored extensions do not receive MWIs when a message is left.

In-band rightone cannot be enabled.

Extensions are unable to access monitored voicemail boxes.

Reminder feature is missing in user web portal.

No active call displays in administration GUI when sending a fax.

Screened calls are being dropped unexpectedly after recording the caller name.

Recorded/uploaded voicemail greetings do not play.

Speed dial Mapped Number does not allow # in the input box.

A setting is added to phone profile to turn off missed call popup on phone screen.

Extension export misses the configured LSG branch association.

Schedule time is configured as single digit.

200 OK response is delayed when inbound call is routed to ring group with extension appearances on phones.

Audio files fail to upload and generate wrong format error.

Duplicate entry messages show in event log.

Extension are not displayed as active on Monitor > Extension & Device > Extension but are displayed in Extension > Extension > IP Extension page.

Original caller ID is not modified when forwarding calls from ring group.

In hot desking, when transferring a guest from one extension to another, the original host reboots a second time without notice.

Enabling verify-user-agent makes generic SIP phones unable to register successfully.

Under Call Center > Profile, the word privilege is misspelled for Monitoring Console Privilege.

After upgrading GS16 from 5.3.24 GA to 6.0.3 GA, calls to all 16 GS16 extensions ring FXS port 1.

TLS version setting is missing in phone profile.

After upgrading from 5.3.24 and replacing audio file, invalid sound file error appears but new audio prompt is fine.

On a call queue without Call Center license, queue overflow and timeout actions are not observed.

Plus sign + is not supported for blocked number.

BLF list for FON575 is supported.

FON-475 does not accept first voicemail password.

Hot desking does not work.

DID mapping window size is not adjustable.

Extensions cannot be assigned to FON-375 using *18 feature code.

Auth for customer office peer on GUI cannot be turned off.

GUI sometime is unresponsive after clicking the business contact import button.

TLS for SIP trunk does not work.

Line appearances for GO08 do not light up when there is call on the line.

Resource for inactive websockets should be released.

Email cannot be sent out if DNS lookup fails for recipient domain.

Agent Monitor View does not show the duration correctly.

The "Use pound(#) as dial or send key" option is missing from some phones.

Call screening prompt is in English only.

The configured personal and business contact CLID cannot overwrite the CLID delivered by the caller.

Schedule time of day settings are not preserved after a system reboot or reload.

The analog trunk status never changes and always shows "In service" even when no cables are plugged in.

Directory shows no page when clicking through menu.

Custom audio file for MOH does not play, only system default file plays.

"localhost" showing up in SIP packet SDP "Connection information" field causes one way audio on sip trunk.

exec sip commands do not work.

Call center reports have issues.

Incorrect port is displayed for SIPPnP auto discovery settings.

PBX responds to TFTP requests when TFTP has been disabled on the port interface.

Hot Desking does not work on extensions.

LSG managed phones reboot when GS16 that is managed by central office is associated with the LSG.

rx/tx gain adjustment command for analog line is missing.

Packet capture is unable to stop.

An assigned extension hot-desked to another extension becomes unassigned after log-off.

When hot desking an assigned External extension to an existing Internal extension, the External extension takes on Internal provisioning.

Unassigned/assigned phone can hot desk another extension without entering password.

Key assignments are not updated to hot desk phone unless logoff/login occurs.

Phone hot desked from an extension with sRTP enabled is unresponsive.

Idle time is reset for all agents when a call is answered by only one of the agents.

Speed dial paging does not work.

When putting a call on hold, the call cannot be picked on another phone by pressing line appearance key.

Twinning schedule setting on the GUI is missing.

Trusted host in user privilege profile is applied to mobile softclient.

Conference Bridge organizer requires the mute all attendee toggle function.

Recorded/uploaded voicemail greetings do not play.

No alert emails are sent when FXO is down.

An error appears when trying to open extensions on office PBX system.

Slave unit is out of sync when default extensions are deleted on Master unit.

CDR entry is not generated for missed calls that go to voicemail.

CDRs are not generated after calls.

Agents randomly go missing in Monitor View.

At the Fax Monitoring extension user portal, Simple Notification still associates fax attachment to the email notification.

Wrong phone profile is sometimes displayed for non-default phone profile extension on the GUI.

Importing csv file on PBX with call center feature enabled does not work.

Blocked call is not logged in CDR.

GS16 Direct Call feature does not work. GS16 configuration does not reflect Direct Call settings that are set via the GUI.

User groups cannot be created.

CDR record post shows talk time of 0 if the call is put on hold and resumed.

Firmware of any managed gateway is unable to update from the PBX.

Overriding LDAP server settings for phone configuration does not update the phone configurations with the override value.

FXO line appearance does not work for outbound call when emergency call is enabled in outbound calling rule.

Call Center Monitor View capacity on FVE-2000F is increased.

DID mapping window size is not adjustable.

DNS SRV has some issues.

After upgrade from 5.3.24 and replacing audio file, invalid sound file error appears.

With managed gateways, changing auto provisioning SIP server IP does not auto update/regenerate the gateway configuration files.

Agents randomly go missing in Monitor View.

The IP address in SDP and contact should update if the external hostname resolves the changed IP address.

GS16 PBX generated configuration sets each extension, office peer trunk, and SIP server IP address incorrectly.

Test call does not work with "+" number for outbound dial plan.

CDR for Disposition as Voicemail is not populated as red (missed) in Call History.

Phonebook/Directory does not function as designed on handsets.

Directory searches from phone fail when matching more than 4 characters in "Display Name".

Extension number pattern global setting is ignored.

Customizing Email Template button on PRI gateway administration GUI does not work.

Status "Initiating" for call stuck in active call list.

Extensions show up multiple times in list if auxiliary device is configured.

Assigning new extensions from Extension & Device generates "Failed to load resource" error.

Maximum provisioning lines for phone programmable keys needs to be updated.

On GS16 administration GUI, under Gateway > Mapping Rules, editing any rule makes values incorrectly display as "None".

For CDR Details, scroll bar is missing in Call Flow for longer details.

The theme for the web user portal GUI cannot be changed.

FXS gateways cannot be deleted from the GUI.

Importing CSV file will not set the User ID field correctly.

Caller ID Modification profile page has incorrect text.

Modified default ring duration is not taken into consideration after importing extensions.

Call center call handling cannot be created.

GS16 PBX Monitor status of extensions showes the status of the office peer trunk(s) between PBX and gateway.

Mail relay server disables after upgrading to 6.0.3.

General Voicemail shows in Directory listing even when option is disabled in User Privileges.

H35 phone is recognized as an incorrect phone type in unassigned state.

The directory search for remote location does not work properly in user portal

Survey report Caller Comment link is incorrect when report is emailed or downloaded.

Users are unable to create or edit user privileges via GUI on a partially managed LSG.

Call Center Monitor View capacity on FVE-2000F needs to be increased.

DNS SRV has some issues.

LDAP search from desktop phones sometimes fails.

Desktop UC cannot receive calls if hostname has a special character.

After importing an extension CSV file, the values in some columns are incorrect.

Maximum number of Extension/User Groups and Speed Dial Rule for managed gateways need to be increased.

Multiple switches between FortiFone and Generic disables the FortiFone provisioning file creation.

Confirmation message displayed after pushing LSG configuration is misleading.

Call park delays when using programmable auto park key or user defined key *40.

Block Caller ID in Caller ID Modification has two issues.

Auto Dialer contact cannot be deleted if it contains commas(,).

On FON-460i/550i, top button of the two reserved buttons works but not the second button.

Extension Device Status on survivable gateway is out of sync with Central FortiVoice server.

User Quick Call Handling *721, *722, *723 presents rejected error.

VoIP trunk is shown with an incorrect status of Unavailable status in some cases.

When calling to an extension with DND enabled, the call first hangs up, then rings back later.

Default keypad profile is incorrect.

There are multiple issue when generating call center reports.

To field of some active calls are not displayed correctly.

Access type managed extensions show expand to modify caller ID toggle but nothing appears after clicking the toggle.

User web portal call history display columns overlap.

Guests cannot be added in user web portal calendar.

Softphone assigned to imported extension through CSV file does not register.

Call screening settings do not work correctly in user web portal.

Reminder audio cannot be customized in user web portal calendar.

Daemon voiced always reloads under one condition.

Paging branch information does not display on the GUI.

IOS and Android have the same account number. IOS keeps ringing if android answers.

CISCO phone configuration file cannot be viewed from GUI.

NOTIFY message sent in response to phone SIPPnP broadcast contains SIP server IP address/FQDN instead of provisioning server.

LSG branch phone cannot access the local branch directory.

No survey is run after a callback call is completed.