Setting up an auto dialer campaign
Auto Dialer > Campaign > Campaign allows you to set up an auto dialer task to broadcast a recorded message to the dialed phone numbers.
To set up an auto dialer campaign
- Go to Auto Dialer > Campaign > Campaign.
- Click New and configure the following:
GUI field
Description
Name
Enter a name for the campaign.
Caller ID
Enter the caller ID to be displayed on a called phone. You can also select an extension number instead.
Status
The current status of the campaign.
Sound file
Select a recorded message that you want to broadcast. You can also create a new one. For more information, see Creating a recorded broadcast message.
Retry
Enter the number of times you want to retry calling.
Description
Enter any notes you have for this campaign.
External Numbers
Click + and select the external phone numbers you want to autodial. Click Close.
You can add these numbers by going to Auto Dialer > Contact > Contact/Contact Group. See Adding contacts and contact groups.
Internal Numbers
Click + and select the internal phone numbers you want to autodial. Click Close.
These numbers are the internal extensions on the FortiVoice unit.
- Click Create.
- If you want to start a campaign, in the campaign list, select one with a status other than Completed and click Start on top of the screen.
- Select a campaign start and end time.
- Click OK.